Sr. Product Manager, Fundraising

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Position Title: Sr. Product Manager, Fundraising
Location: Greensboro
Country: United States
Deadline Date: No specific deadline indicated, apply timely.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke, with a mission to be a relentless force for a world of longer, healthier lives. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, operating in numerous countries and employing thousands of individuals. The organization is committed to diversity, equity, and inclusion, and focuses on work-life harmonization, ensuring that every employee feels valued and heard. The AHA is also known for its innovative programs and initiatives aimed at improving health outcomes for all individuals, regardless of their background.

Job Overview:
As the Sr. Product Manager, Fundraising, you will play a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for digital platform capabilities associated with these programs. You will be responsible for developing, prioritizing, and maintaining a product roadmap that spans 12 to 36 months, collaborating with delivery teams, stakeholders, and leadership to guide key strategic decisions and investment prioritization. Your role will involve working with cross-functional teams to innovate and launch digital experiences that align with the organization's goals and market needs. You will also oversee the entire product development lifecycle, ensuring successful launches and user adoption while driving ongoing enhancements and leading a shift towards a product lifecycle management approach.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy, ensuring alignment with fundraising program objectives. Set goals and motivate teams across business, technology, and vendor sectors. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps, ensuring designs incorporate customer feedback. Define and manage product requirements and user stories, making data-driven decisions to prioritize features based on market trends and business value.
• Product Development and Launch: Coordinate with teams to monitor the product development lifecycle, ensuring timely delivery and quality assurance. Manage successful product launches, including change management and training.
• Performance Tracking and Analytics: Define KPIs to measure product success and regularly analyze data to optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments and collaborate with executive leadership to present product plans and updates.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• Minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough understanding of current digital engagement trends and the ability to integrate these into the product vision.

Educational Background:
A Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering is required. A Master's degree or MBA is preferred and considered a plus, particularly for candidates looking to advance in their careers within the organization.

Experience:
Candidates should have at least 5 years of progressive experience in product management, demonstrating a successful track record of launching and managing products throughout their lifecycle. Experience in the nonprofit sector is advantageous, particularly in roles that involve fundraising or community engagement.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication. Additional language skills may be beneficial, especially in diverse communities or for roles that involve international collaboration.

Additional Notes:
This is a full-time position with flexible work arrangements available. The expected pay range for this role is between $110,000 and $120,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program with employer matching. Employees are also entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays. The organization supports professional development through tuition assistance and access to its corporate university, Heart U.