Senior Product Manager, Fundraising

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Position Title: Senior Product Manager, Fundraising
Location: Salt Lake City
Country: United States
Deadline Date: Not specified

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke, with a mission to be a relentless force for a world of longer, healthier lives. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, operating across the United States and beyond. The organization is committed to diversity, equity, and inclusion, ensuring that its workforce reflects the communities it serves. With a focus on innovation and collaboration, the AHA aims to drive breakthroughs in science, policy, and care, impacting healthier people and communities.

Job Overview:
The Senior Product Manager, Fundraising, plays a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for digital platform capabilities associated with these programs. The role involves developing and maintaining a product roadmap that spans 12 to 36 months, collaborating with various stakeholders, and guiding key strategic decisions. The Senior Product Manager will oversee the entire product development lifecycle, ensuring successful launches and user adoption while driving ongoing enhancements. This position is integral to the organization's mission and requires a deep understanding of customer needs and market trends.

Duties and Responsibilities:
The Senior Product Manager will be responsible for several key areas:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy, ensuring alignment with fundraising program objectives. Set goals and motivate teams across business, technology, and vendor sectors. Conduct market research and customer feedback analysis to identify trends and opportunities.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps, ensuring designs incorporate customer feedback. Manage product requirements and user stories, making data-driven decisions to prioritize features.
• Product Development and Launch: Coordinate with teams to monitor the product development lifecycle, ensuring timely delivery and quality assurance. Manage funding processes and budget across the product lifecycle.
• Performance Tracking and Analytics: Define KPIs to measure product success and analyze data post-launch to optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs and cultivate relationships with key stakeholders.
• Collaboration and Communication: Foster transparent communication across departments and present product plans to executive leadership.

Required Qualifications:
Candidates must possess a Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field. A minimum of 5 years of progressive experience in product management is required, with a proven track record of successfully launching and managing products throughout their lifecycle. Strong strategic thinking, problem-solving, and decision-making skills are essential, along with outstanding communication and interpersonal skills. A data-driven mindset and familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma are also necessary. Candidates should have a thorough understanding of current digital engagement trends and the ability to integrate these into the product vision.

Educational Background:
The position requires a Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering. A Master's degree or MBA is preferred but not mandatory. Candidates with industry knowledge and experience in nonprofits, as well as familiarity with CRM and marketing automation tools like Salesforce, will have an advantage.

Experience:
The ideal candidate should have at least 5 years of progressive experience in product management, demonstrating a successful history of launching and managing products throughout their lifecycle. Experience in event-driven businesses, such as conferences and festivals, is also beneficial.

Languages:
While the job description does not specify mandatory languages, proficiency in English is assumed to be essential for effective communication. Additional language skills may be advantageous but are not explicitly required.

Additional Notes:
This is a full-time position with flexible work arrangements available. The expected pay range for this role is between $110,000 and $120,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program with employer matching. Employees are entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays annually. The organization also supports professional development through tuition assistance and access to its corporate university, Heart U.