Senior Product Manager, Fundraising

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Position Title: Senior Product Manager, Fundraising
Location: Tallahassee
Country: United States
Deadline Date: No specific deadline indicated, apply timely.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization dedicated to fighting heart disease and stroke. Established over a century ago, the AHA has grown to become a trusted leader in cardiovascular and brain health, with a mission to be a relentless force for a world of longer, healthier lives. The organization operates in numerous countries and employs thousands of individuals who are committed to improving health outcomes for all. The AHA is known for its focus on diversity, equity, and inclusion, and it actively promotes a culture that values every employee's contributions. As the AHA celebrates its Centennial year, it continues to innovate and adapt to meet the evolving needs of the communities it serves, ensuring that everyone has access to the resources and support they need to lead healthier lives.

Job Overview:
The Senior Product Manager, Fundraising plays a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position is designed for a strategic leader who will define the product vision and strategy for the associated digital platform capabilities. The Senior Product Manager will be responsible for developing, prioritizing, and maintaining a product roadmap that spans 12 to 36 months, collaborating closely with delivery teams, stakeholders, and leadership. This role requires a deep understanding of customer needs and market trends to innovate and launch digital experiences that align with the organization's goals. The Senior Product Manager will also lead the organizational shift towards a product lifecycle management approach, ensuring successful product launches and user adoption while driving ongoing enhancements.

Duties and Responsibilities:
The duties and responsibilities of the Senior Product Manager, Fundraising include:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy, ensuring alignment with fundraising program objectives. Set goals and define success metrics while motivating cross-functional teams. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps, ensuring designs incorporate customer feedback. Define and manage product requirements and user stories, making data-driven decisions to prioritize features based on market trends and business value.
• Product Development and Launch: Coordinate with fundraising and technology teams to oversee the product development lifecycle from concept to launch, ensuring timely delivery. Collaborate with internal technology and vendors for quality assurance and successful product launches.
• Performance Tracking and Analytics: Define key performance indicators (KPIs) to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features and optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key volunteers and stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments, ensuring a shared understanding of product strategies and goals. Present product plans and status updates to the executive leadership team.

Required Qualifications:
The required qualifications for the Senior Product Manager, Fundraising position include:

• A Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• A minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• A data-driven mindset with experience in using analytics to inform product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough understanding of current digital engagement trends and the ability to integrate these into the product vision.

Educational Background:
The educational background required for this position includes a Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering. A Master's degree or MBA is preferred but not mandatory. The educational qualifications should provide a solid foundation in product management principles and practices, as well as an understanding of the nonprofit sector and digital engagement strategies.

Experience:
The level of experience needed for the Senior Product Manager, Fundraising position is at least 5 years of progressive experience in product management. This experience should include a proven track record of successfully launching and managing products throughout their lifecycle, demonstrating the ability to lead cross-functional teams and drive product strategy. Candidates should have experience in utilizing data and analytics to inform product decisions and a strong understanding of market trends and customer needs.

Languages:
The mandatory language for this position is English, as it is essential for communication with stakeholders and team members. While not required, proficiency in additional languages may be considered a plus, particularly if it enhances the ability to engage with diverse communities and stakeholders.

Additional Notes:
This position is full-time and offers flexible work arrangements. The expected pay range for this role is between $110,000 and $120,000, commensurate with experience. The American Heart Association provides a comprehensive benefits package that includes medical, dental, vision, disability, and life insurance, as well as a robust retirement program with employer matching. Employees also have access to professional development opportunities, including tuition assistance and participation in Employee Resource Groups. The organization emphasizes work-life harmonization, offering a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, along with 12 paid holidays annually.