Sr. Product Manager, Fundraising

Job Advertisement

Position Title: Sr. Product Manager, Fundraising
Location: Cleveland
Country: United States
Deadline Date: No specific deadline indicated, apply timely to not miss an opportunity.

Job Details

Job Posting Organization:
The American Heart Association (AHA) is a leading organization in the field of cardiovascular health, dedicated to building healthier lives free of cardiovascular diseases and stroke. Established over a century ago, the AHA has grown to become a trusted leader in health advocacy, education, and research. The organization operates across the United States and has a significant presence in various countries, focusing on improving health outcomes through innovative programs and initiatives. The AHA employs thousands of individuals who are passionate about making a difference in the lives of others, and it emphasizes diversity, equity, and inclusion in its workforce and mission.

Job Overview:
The Sr. Product Manager, Fundraising at the American Heart Association plays a crucial role in shaping the future of fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for digital platform capabilities associated with these programs. The individual will be responsible for developing, prioritizing, and maintaining a product roadmap that spans 12 to 36 months, collaborating with delivery teams, stakeholders, and leadership. The role involves guiding strategic decisions, investment prioritization, and ensuring that product development aligns with market needs and organizational goals. The Sr. Product Manager will oversee the entire product development lifecycle, from identifying customer needs to ensuring successful product launches and ongoing enhancements, while also leading a shift towards a product lifecycle management approach.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy, ensuring alignment with fundraising program objectives. Set goals, define success metrics, and motivate cross-functional teams. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps. Ensure designs incorporate customer feedback and testing. Define product requirements and manage feature backlogs, aligning with business objectives.
• Product Development and Launch: Coordinate with teams to monitor the product development lifecycle, ensuring timely delivery. Collaborate with technology and vendors for quality assurance and successful launches, including change management and training.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features and optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments, ensuring shared understanding of product strategies. Collaborate with executive leadership to present product plans and updates.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• Minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• Thorough understanding of current digital engagement trends and the ability to integrate these into the product vision.

Educational Background:
A Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering is required. A Master's degree or MBA is preferred, as it may provide additional insights and skills beneficial for the role.

Experience:
Candidates should have at least 5 years of progressive experience in product management, demonstrating a successful history of launching and managing products throughout their lifecycle. This experience should include strategic leadership roles and a deep understanding of product development processes.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
This position is full-time and offers flexible work arrangements. The expected pay range is between $110,000 and $120,000, commensurate with experience. The American Heart Association provides a comprehensive benefits package, including medical, dental, vision, and retirement plans, as well as professional development opportunities and work-life harmonization initiatives. The organization is committed to diversity and inclusion, ensuring a supportive environment for all employees.