Sr. Product Manager, Fundraising

Job Advertisement

Position Title: Sr. Product Manager, Fundraising
Location: Miami
Country: United States
Deadline Date: No expiration date indicated, apply timely.

Job Details

Job Posting Organization:
The American Heart Association (AHA) was founded in 1924 and has since made significant strides in reducing cardiovascular disease deaths by half. The organization is dedicated to addressing the most pressing health challenges and is committed to ensuring a healthier future for all. With a mission to be a relentless force for a world of longer, healthier lives, the AHA operates in various countries and employs a diverse workforce that reflects its commitment to diversity, equity, and inclusion. The AHA offers numerous resources for employee development and well-being, including an award-winning corporate university and various employee assistance programs.

Job Overview:
As the Sr. Product Manager, Fundraising, you will play a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for digital platform capabilities associated with these programs. You will be responsible for developing, prioritizing, and maintaining a product roadmap that spans 12 to 36 months, collaborating with delivery teams, stakeholders, and leadership to guide strategic decisions and investment prioritization. Your role will involve working with cross-functional teams to innovate, develop, and launch digital experiences that align with the organization's goals and market needs. You will also lead the product lifecycle management approach, ensuring successful launches and user adoption while driving ongoing enhancements.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision, strategy, and roadmap that aligns with fundraising program objectives. Set goals, define success metrics, and motivate teams across business, technology, and vendor domains. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps, ensuring designs incorporate customer feedback and testing. Define and manage product requirements, user stories, and feature backlogs. Make data-driven decisions to prioritize features based on customer feedback and market trends.
• Product Development and Launch: Coordinate with fundraising and technology teams to oversee the product development lifecycle, ensuring timely delivery and quality assurance. Manage successful product launches, including change management and training. Partner with stakeholders on funding processes and budget management.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features and optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key volunteers and stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments, ensuring a shared understanding of product strategies and goals. Collaborate with executive leadership to present product plans and status updates.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• A minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough understanding of current digital engagement trends and the ability to strategically integrate these into the product vision.

Educational Background:
A Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field is required. A Master's degree or MBA is preferred but not mandatory. Industry knowledge and experience in nonprofits is advantageous, as is familiarity with CRM and marketing automation tools such as Salesforce and Marketing Cloud.

Experience:
The position requires a minimum of 5 years of progressive experience in product management, demonstrating a successful track record of launching and managing products throughout their lifecycle. Candidates should possess strong strategic thinking and problem-solving skills, along with a data-driven mindset that utilizes analytics to inform product decisions.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication. Additional language skills may be considered advantageous but are not explicitly required.

Additional Notes:
This is a full-time position with flexible work arrangements available. The expected pay range for this role is between $110,000 and $120,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, as well as a robust retirement program with employer matching. Employees are entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays annually. The organization also provides tuition assistance for employees seeking further education related to their current roles or future opportunities within the organization.