Senior Product Manager, Fundraising

Job Advertisement

Position Title: Senior Product Manager, Fundraising
Location: Chicago
Country: United States
Deadline Date: No specific deadline indicated, apply timely to not miss an opportunity.

Job Details

Job Posting Organization:
The American Heart Association (AHA) was founded in 1924 and has since made significant strides in reducing cardiovascular disease deaths by half. The organization is dedicated to addressing major health challenges and ensuring a healthier future for all. With a mission to be a relentless force for a world of longer, healthier lives, AHA operates across various sectors and engages in numerous initiatives to promote cardiovascular health. The organization emphasizes diversity, equity, and inclusion in its workforce and workplace culture, aiming to reflect a wide range of backgrounds and experiences. AHA has a robust corporate structure, with numerous employees and a presence in multiple countries, focusing on health advocacy, research, and community engagement.

Job Overview:
The Senior Product Manager, Fundraising, plays a crucial role in shaping the future of AHA's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for digital platform capabilities associated with these programs. The role involves developing and maintaining a product roadmap that spans 12 to 36 months, collaborating with various teams to innovate and launch digital experiences that align with AHA's goals and market needs. The Senior Product Manager will oversee the entire product development lifecycle, ensuring successful launches and user adoption while driving ongoing enhancements. This position also provides strategic direction to the Fundraising team, which is responsible for daily implementation and operational support activities.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision and strategy, ensuring alignment with fundraising program objectives. Set goals and motivate teams across business, technology, and vendor sectors. Conduct market research and customer feedback analysis to identify trends and user needs. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps. Ensure designs incorporate customer feedback and testing. Define product requirements and manage user stories and feature backlogs. Make data-driven decisions to prioritize features based on market trends and business value.
• Product Development and Launch: Coordinate with teams to monitor the product development lifecycle from concept to launch. Ensure successful product development and quality assurance. Manage change and training for successful launches. Partner with stakeholders on funding processes and budget management.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features. Evaluate the impact of new feature launches on business outcomes.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and market insights. Manage customer journeys in a Salesforce Marketing system. Build strong relationships with key volunteers and stakeholders.
• Collaboration and Communication: Foster transparent communication across departments. Collaborate with executive leadership to present product plans and updates. Develop visual communications to enhance clarity and collaboration.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• A minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to inform product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough understanding of current digital engagement trends and the ability to integrate these into the product vision.

Educational Background:
A Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering is required. A Master's degree or MBA is preferred but not mandatory. This educational background provides the necessary foundation for understanding the complexities of product management and strategic planning within the context of fundraising and digital engagement.

Experience:
Candidates should possess at least 5 years of progressive experience in product management. This experience should include a proven track record of successfully launching and managing products throughout their lifecycle, demonstrating the ability to lead cross-functional teams and drive product strategy effectively. Familiarity with the nonprofit sector and experience in event-driven businesses are advantageous but not required.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with stakeholders. Additional language skills may be beneficial, particularly in diverse communities served by AHA, but are not explicitly required.

Additional Notes:
This position is full-time and offers flexible work arrangements. The expected pay range is between $110,000 and $120,000, commensurate with experience, and geographic differentials may apply. The American Heart Association provides a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program with employer matching. Employees also benefit from professional development opportunities, work-life harmonization policies, and tuition assistance programs. The organization emphasizes a culture of recognition and rewards for performance, ensuring that employees feel valued and supported in their roles.