Senior Product Manager, Fundraising

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Position Title: Senior Product Manager, Fundraising
Location: Bismarck
Country: United States
Deadline Date: No specific deadline indicated, apply timely.

Job Details

Job Posting Organization:
The American Heart Association (AHA) was founded in 1924 and has since made significant strides in reducing cardiovascular disease deaths by half. The organization is dedicated to addressing major health challenges and is committed to ensuring a healthier future for all. With a mission to be a relentless force for a world of longer, healthier lives, the AHA operates with a focus on diversity, equity, and inclusion. The organization has a robust workforce and offers various resources to support its employees, including training and development opportunities.

Job Overview:
The Senior Product Manager, Fundraising, plays a crucial role in shaping the future of the American Heart Association's fundraising products, particularly focusing on the American School Engagement program, which includes initiatives like Kids Heart Challenge and American Heart Challenge. This position requires a strategic leader who will define the product vision and strategy for digital platform capabilities associated with these programs. The role involves developing and maintaining a product roadmap that spans 12 to 36 months, collaborating with delivery teams, stakeholders, and leadership to guide strategic decisions and investment prioritization. The Senior Product Manager will work with cross-functional teams to innovate and launch digital experiences that align with the organization's goals and market needs. This position also emphasizes the importance of user experience, successful product launches, and ongoing enhancements, while leading a shift towards a product lifecycle management approach.

Duties and Responsibilities:

• Strategic Leadership for Product Strategy and Vision: Collaborate with stakeholders to define and maintain the product vision, strategy, and roadmap that aligns with fundraising program objectives. Set goals, define success metrics, and motivate teams across business, technology, and vendor sectors. Conduct market research and customer feedback analysis to identify trends and opportunities. Drive innovation by exploring new product ideas and enhancements.
• Product Planning and Roadmapping: Work with cross-functional teams to create and prioritize product roadmaps. Ensure designs incorporate customer feedback and testing. Define and manage product requirements, user stories, and feature backlogs, ensuring alignment with business objectives.
• Product Development and Launch: Coordinate with teams to monitor the product development lifecycle from concept to launch, ensuring timely delivery. Collaborate with internal technology and vendors for quality assurance and timely releases. Manage funding processes and budget across the product lifecycle.
• Performance Tracking and Analytics: Define KPIs to measure product success and monitor performance post-launch. Analyze data and user feedback to iterate on product features and optimize user experience.
• Customer Focus and Relationship Building: Maintain a deep understanding of customer needs through direct interactions and feedback analysis. Cultivate relationships with key volunteers and stakeholders to validate product direction.
• Collaboration and Communication: Foster transparent communication across departments, ensuring a shared understanding of product strategies and goals. Present product plans and status updates to executive leadership.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• Minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing products throughout their lifecycle.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills to build relationships with stakeholders and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools such as Jira, Product Board, and Figma.
• A thorough understanding of current digital engagement trends and the ability to integrate these into the product vision.

Educational Background:
A Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering is required. A Master's degree or MBA is preferred but not mandatory.

Experience:
Candidates should have at least 5 years of progressive experience in product management, demonstrating a successful history of launching and managing products throughout their lifecycle. Experience in the nonprofit sector is advantageous but not required.

Languages:
While no specific languages are mandated, proficiency in English is essential for effective communication. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
This is a full-time position with a flexible work arrangement available. The expected pay range for this role is between $110,000 and $120,000, commensurate with experience. The American Heart Association offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a robust retirement program. Employees are entitled to a minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, and 12 paid holidays annually. The organization also supports professional development through tuition assistance and various employee resource groups.