IDB PEC Consultant - Mediation Services

Job Posting Organization:
The IDB Group is a community dedicated to improving lives in Latin America and the Caribbean. Established with a mission to foster sustainable development and economic growth, the organization comprises a diverse workforce that thrives in an inclusive and collaborative environment. The IDB Group operates across multiple countries in the region, focusing on various sectors to enhance the quality of life for individuals and communities. The Office of Ombuds and Mediation Services (OMN) is a key component of this mission, providing confidential and impartial support to employees facing work-related concerns.

Job Overview:
The Office of Ombuds and Mediation Services (OMN) is seeking experienced external workplace mediators to join its roster of professional mediators. The selected mediators will play a crucial role in facilitating mediation processes that address work-related disputes and grievances between management and employees or among employees themselves. This position requires a deep understanding of mediation dynamics and the ability to create a safe and respectful environment for all parties involved. Mediators will be responsible for guiding the mediation process, ensuring that all voices are heard, and helping parties navigate their concerns and interests effectively. The role emphasizes the importance of confidentiality and adherence to IDB policies throughout the mediation proceedings.

Duties and Responsibilities:
As a mediator, you will be tasked with several key responsibilities, including:

• Describing the mediation process to the parties involved, outlining its scope, advantages, and rules of engagement.
• Identifying and clarifying both substantive and procedural issues that arise during mediation.
• Establishing a respectful atmosphere that encourages open dialogue among participants.
• Ensuring that all parties feel equally respected and have the opportunity to express their views.
• Assisting parties in articulating their issues, positions, interests, needs, and concerns.
• Helping parties to brainstorm and evaluate potential solutions to their disputes.
• Emphasizing areas of agreement to foster collaboration.
• Clarifying and framing offers and counteroffers during negotiations.
• Managing the mediation process to handle complex interpersonal dynamics and prevent manipulation. 1
• Maintaining confidentiality throughout the mediation process, in line with IDB policies. 1
• Drafting or assisting in drafting agreements that reflect the consensus reached by the parties. 1
• Consulting with the OMN liaison on relevant policy or process questions.

Required Qualifications:
To be considered for this position, candidates must meet the following qualifications:

• A Master’s Degree or Licenciatura in a relevant field such as Law, Human Resources, or Alternative Dispute Resolution (ADR).
• A minimum of 15 years of professional mediation experience, with at least twenty (20) cases completed as a lead or solo mediator.
• A minimum of fifty (50) hours of mediation experience as a lead or solo mediator.
• Familiarity with workplace disputes in multilateral organizations is highly desirable, as it enhances the mediator's ability to navigate complex organizational dynamics.

Educational Background:
Candidates must possess a Master’s Degree or Licenciatura in a relevant discipline, preferably related to Law, Human Resources, or Alternative Dispute Resolution (ADR). This educational background is essential for understanding the legal and procedural aspects of mediation and conflict resolution.

Experience:
The position requires extensive experience in mediation, specifically a minimum of 15 years as a professional mediator. Candidates should have a proven track record of successfully managing mediation processes, having completed at least twenty (20) mediation cases as a lead or solo mediator. Additionally, candidates should have accumulated at least fifty (50) hours of mediation experience, which demonstrates their capability to handle various dispute scenarios effectively.

Languages:
Proficiency in English is mandatory, along with fluency in one of the other official languages of the Bank, which include Spanish, French, or Portuguese. Fluency in Spanish, French, and Portuguese is particularly desirable, as it will support the expansion of OMN's mediation services in those languages and enhance communication with a broader range of stakeholders.

Additional Notes:
The position is classified as a Products and External Services Consultant (PEC) with a contract duration of 12 months, which is renewable based on performance and organizational needs. The work location for this position is remote, allowing for flexibility in work arrangements. The IDB Group is committed to fostering a diverse and inclusive workplace, encouraging individuals from underrepresented groups to apply. Reasonable accommodations will be provided for individuals with disabilities during the application and interview process.