Principal Problem Solving

Job Posting Organization:
The European Bank for Reconstruction and Development (EBRD) is an international financial institution founded in 199

• Its mission is to promote the transition to open market-oriented economies and to foster private and entrepreneurial initiative in countries from Central Europe to Central Asia and the Southern and Eastern Mediterranean. The EBRD operates in over 30 countries and employs approximately 2,000 staff members. The organization is committed to sustainable development and aims to support projects that enhance the economic and social well-being of the regions it serves.

Job Overview:
The Principal Problem Solving position is a critical role within the Independent Project Accountability Mechanism (IPAM) of the EBRD. This role is designed for an expert in dispute resolution who will lead complex assessment processes and problem-solving initiatives related to complaints raised by project-affected individuals and civil society organizations. The Principal will work independently and collaboratively within a multidisciplinary team to implement the Project Accountability Policy provisions, ensuring that all cases are handled in accordance with IPAM standards and best practices. The position requires a proactive approach to engage with various stakeholders, including clients and complainants, to facilitate dialogue and find mutually satisfactory resolutions to environmental, social, and public disclosure issues. The Principal will also contribute to the institutional learning and outreach efforts of IPAM, ensuring that the organization continuously improves its practices and procedures.

Duties and Responsibilities:
The Principal Problem Solving will be responsible for a wide range of duties, including but not limited to: applying principles and methods of the Project Accountability Policy to complex cases; leading assessment processes and problem-solving initiatives; conducting independent research to understand the context of requests; mapping stakeholders and analyzing key issues; designing robust problem-solving processes; managing case progress, schedules, and budgets; developing strategies to engage with EBRD management and stakeholders; facilitating dialogue and technical briefings; hiring and managing external facilitators; monitoring geopolitical and project landscapes; ensuring compliance with information handling policies; drafting high-quality reports; and engaging with IPAM team members to provide expert inputs for Board materials and institutional learning.

Required Qualifications:
Candidates must possess a graduate degree in a relevant field such as Conflict Resolution, Law, Human Rights, or International Development, or have equivalent professional experience. They should have solid knowledge and relevant international work experience in development finance, with proven expertise in designing and managing complex conflict resolution initiatives. Experience in an International Financial Institution (IFI) setting is desirable, as is familiarity with social and environmental standards and independent accountability mechanisms. Candidates must demonstrate the ability to work independently, prioritize tasks, and deliver results under limited supervision, as well as the capacity to interact effectively with diverse stakeholders in conflict situations.

Educational Background:
A graduate degree in a relevant field is required, with a focus on areas such as Conflict Resolution, Law, Human Rights, or International Development. Equivalent professional experience may also be considered in lieu of formal education. Candidates should have a strong understanding of the principles and practices related to dispute resolution and accountability mechanisms in development finance.

Experience:
The position requires proven, in-depth experience in managing and monitoring complex conflict resolution initiatives, particularly in the context of development finance projects. Candidates should have a track record of working in an IFI setting and experience with social and environmental standards. Familiarity with independent accountability mechanisms like IPAM is highly desirable. The ability to analyze complex scenarios and interpret policies is essential, as is experience in engaging with a variety of stakeholders in often polarized environments.

Languages:
Fluency in English, both written and verbal, is essential for this position. Candidates should possess excellent writing skills and the ability to communicate effectively at all levels of the organization. Fluency in the language of EBRD countries of operation, such as French, Russian, or Arabic, is considered desirable and would enhance a candidate's profile.

Additional Notes:
This position is a regular contract role with a contract length that is not specified. The EBRD promotes a hybrid workplace that offers flexibility to its employees. The organization values diversity and encourages applications from qualified candidates regardless of their background. The role may require regular travel to various countries where the EBRD operates. The EBRD provides a comprehensive suite of competitive benefits and prioritizes employee well-being.