Human Resources Officer

Job Posting Organization:
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. Established to save, protect, and transform lives in need, CRS operates in more than 100 countries worldwide. The organization is committed to improving the lives of the poor and vulnerable, regardless of race, religion, or nationality. CRS engages in various programs, including emergency response, health, agriculture, education, microfinance, and peacebuilding. The agency's work culture is collaborative and mission-driven, welcoming individuals from all faiths and secular traditions who share its values. CRS is dedicated to safeguarding children and vulnerable adults from abuse and exploitation, reflecting this commitment in its processes and policies. The organization prioritizes hiring candidates from the regions in which it operates, ensuring that its workforce is representative of the communities it serves.

Job Overview:
The Human Resources Officer will play a crucial role in coordinating and supporting the execution of the HR strategy and operational plans for the Ghana Country Office from the Tamale Office. This position is essential for ensuring high-quality HR services are provided to staff and managers, with a strong emphasis on field-office support. The officer will be responsible for various HR functions, including recruitment coordination, onboarding, staff development, performance management, employee relations, and compensation and benefits administration. The role requires a proactive approach to assess HR service needs and provide practical advice to managers and staff, ensuring compliance with agency, donor, and Ghana labor law requirements. The HR Officer will also support professional development initiatives and maintain accurate personnel records, contributing to decision-making and workforce planning through analytical reporting on HR-related data.

Duties and Responsibilities:
The Human Resources Officer will support the HR Manager in the daily delivery of HR programs and services for the Ghana Country Office, focusing on timely HR support for staff and managers in Tamale and related field locations. Key responsibilities include coordinating HR processes and activities to meet agency and labor law standards, assessing HR service needs, and providing quality support and advice on staff management. The officer will collect and organize input on HR processes and policies, participate in the review and update of relevant systems and guidelines, and coordinate learning and engagement activities for staff and partners. Additionally, the officer will maintain personnel records in compliance with legal requirements and support the preparation of analytical reports on HR data to enhance service delivery and audit readiness.

Required Qualifications:
Candidates must possess a Bachelor’s degree in human resources management, business administration, or a related discipline. A minimum of five years of work experience in HR is required, preferably within an international or local NGO context. At least three years of this experience should involve overseeing an HR function, demonstrating strong knowledge of HR best practices and standards. Candidates should also have a solid understanding of employment laws, regulations, and policies, particularly those relevant to Ghana.

Educational Background:
The position requires a Bachelor’s degree in human resources management, business administration, or a related field. This educational background is essential to ensure that the candidate has the foundational knowledge necessary to perform HR functions effectively and in compliance with relevant laws and best practices.

Experience:
The ideal candidate should have a minimum of five years of work experience in human resources, with at least three years in a supervisory or managerial role overseeing HR functions. Experience in an international or local NGO setting is preferred, as it provides valuable insights into the unique challenges and best practices within the sector. Familiarity with employment laws and regulations in Ghana is also essential.

Languages:
Proficiency in English is mandatory for this position. Additionally, having proficiency in one or more local languages spoken in northern Ghana is considered an advantage, as it enhances communication with staff and stakeholders in the region.

Additional Notes:
This position does not have supervisory responsibilities. The successful candidate must be willing to travel up to 20% within Ghana, including trips to Accra and other supported field locations as required. CRS offers a comprehensive benefits package for U.S.-based staff, including medical, dental, life insurance, vision, and a generous retirement savings plan. For candidates employed outside the U.S., benefits packages are based on the country of employment. The anticipated duration of the assignment for expatriate candidates will be informed by a term limit based on the job type and level, as well as the agency's needs. CRS is committed to safeguarding the rights and dignity of all individuals, particularly children and vulnerable adults, and the successful candidate will be expected to adhere to the agency's Code of Conduct.