Business Services Manager

Job Posting Organization:
CIMMYT, the International Maize and Wheat Improvement Center, is a non-profit, international organization that focuses on improving the productivity and sustainability of maize and wheat production systems. Established in 1966, CIMMYT operates globally, particularly in the Global South, and is part of the CGIAR Research Centers, which work towards a food-secure future. The organization aims to enhance the livelihoods of resource-poor farmers through agricultural science and strong partnerships, impacting millions of lives by fostering resilience and productivity in agrifood systems.

Job Overview:
The Business Services Manager at CIMMYT Bangladesh is a pivotal role that encompasses the management of business services operations across various research stations and operational locations in Bangladesh. This position requires a service-oriented professional who can ensure that operational services are delivered efficiently and in alignment with CIMMYT's institutional policies and compliance standards. The role involves frequent travel to different research stations, overseeing inventory and warehouse management, procurement, logistics, and operational coordination. The manager will also be responsible for fleet, travel, and facilities management, ensuring that all operations run smoothly and effectively. The position demands a proactive approach to identifying operational bottlenecks and implementing practical solutions to enhance efficiency and service quality.

Duties and Responsibilities:
The duties and responsibilities of the Business Services Manager include leading and coordinating business services operations, ensuring compliance with institutional policies, managing inventory and warehouse operations, overseeing procurement and logistics, and coordinating travel and facilities management. Specific tasks involve maintaining strong controls over seed inventory and agrochemicals, ensuring warehouses are organized, managing inter-station inventory movements, and providing operational data and reports to senior management. The manager will also supervise operations associates, foster a culture of accountability and continuous improvement, and ensure that all operations comply with health, safety, and environmental standards. Additionally, the role includes risk management and business continuity planning to address potential disruptions in operations.

Required Qualifications:
Candidates must possess a Master’s degree in business administration, Supply Chain Management, Logistics, Operations Management, Hospitality Management, Agricultural Business Management, or a related field. They should have at least 12 to 15 years of progressively responsible experience in operations, business services, warehouse management, procurement, logistics, or related support functions. Proven experience in managing multi-location operations, particularly in agricultural or research settings, is essential. Familiarity with ERP systems, especially Microsoft Dynamics 365, and a practical understanding of agricultural operations are also required. Strong coordination, problem-solving, and stakeholder management skills are crucial for this role.

Educational Background:
The educational background required for this position includes a Master’s degree in relevant fields such as business administration, Supply Chain Management, Logistics, Operations Management, Hospitality Management, Agricultural Business Management, or similar disciplines. This advanced education is necessary to equip the candidate with the knowledge and skills needed to manage complex operations effectively.

Experience:
The position requires a significant level of experience, specifically at least 12 to 15 years in operations, business services, warehouse management, procurement, logistics, or related support functions. Candidates should have a proven track record of managing operations across multiple locations, ideally within agricultural, research, or international organization contexts. Experience in handling inventory and warehouse management, procurement coordination, and operational governance is also essential.

Languages:
Fluency in English, both written and spoken, is mandatory for this position. Proficiency in Bengali is also required, as it is essential for effective communication within the local context. Knowledge of additional languages may be considered an advantage but is not mandatory.

Additional Notes:
The position is offered as an initial fixed-term contract of 12 months, with the possibility of extension based on performance and funding availability. CIMMYT provides an attractive remuneration package, including health insurance and other benefits. The recruitment process will begin on November 8, 2026, and applications must include a CV and a cover letter. It is important to note that this position is recruited locally, and applicants must have the legal right to work in Bangladesh at the time of application. CIMMYT does not provide visa sponsorship or work permit support for locally recruited staff roles. The organization is committed to fostering a multicultural work environment and encourages women to apply.