Database Assistant

Job Posting Organization:
The United Nations High Commissioner for Refugees (UNHCR) was established on December 14, 1950, by the General Assembly of the United Nations. Its mission is to direct and coordinate actions to protect people in refugee status and to solve refugee problems. The agency's primary purpose is to safeguard the rights and welfare of refugees, and it also has a mandate to assist stateless individuals. UNHCR operates globally, with a presence in numerous countries, working tirelessly to provide life-saving assistance and sustainable solutions for millions of refugees and displaced people worldwide. The organization is committed to upholding the dignity and rights of those it serves, ensuring that they receive the necessary support and protection.

Job Overview:
The Database Assistant will play a crucial role in supporting the Individual Giving Database area within the Private Sector Partnerships Service (PSP) of UNHCR. This position involves reporting directly to the Data Management Associate and the Individual Giving Officer. The Database Assistant is expected to assist in the daily operational processes of the Individual Giving area, which includes preparing reports and analyses based on key performance indicators (KPIs), creating segmentation lists for vendors, and ensuring data accuracy through updating and cleansing. The primary goal of this role is to provide the team with reliable information that supports strategic planning and decision-making, ultimately enhancing income generation and the growth of the donor database. The Database Assistant will collaborate closely with the Database team, contributing to data collection, analysis, and report development, while also ensuring that vendors receive consistent and accurate information necessary for effective fundraising activities. Additionally, the role will involve supporting new projects and system integrations, such as CRM migration and potential changes to the donation billing structure.

Duties and Responsibilities:
The Database Assistant will be responsible for a variety of tasks, including but not limited to: entering data related to asylum seekers, refugees, and persons of concern into the computer database; contributing to the preparation of reports and project documents by providing information, preparing tables, and drafting routine correspondence; updating and maintaining existing databases and generating various statistical reports; assisting in the development of forms for data collection and analysis; acting as an interpreter in the exchange of routine information and translating documents as required; undertaking field trips to project sites if necessary; deciding on the data recorded in the database; resolving incidents and escalating issues to the supervisor when necessary; supporting the identification and management of risks; and performing other related duties as required.

Required Qualifications:
Candidates must possess a minimum of 1 year of relevant experience in electronic data processing, information technology, or a related field. A High School Diploma is required, or a Bachelor’s degree or equivalent higher education. Essential qualifications include familiarity with electronic data processing and information technology. Desirable qualifications include completion of UNHCR learning programs or specific training relevant to the functions of the position. Candidates should also demonstrate a commitment to the values of professionalism, integrity, and respect for diversity.

Educational Background:
The educational background required for this position includes a High School Diploma or equivalent. A Bachelor’s degree in a relevant field is preferred but not mandatory. Candidates should have a solid understanding of electronic data processing and information technology, which is essential for the role.

Experience:
The position requires at least 1 year of relevant experience in electronic data processing, information technology, or a related field. This experience should demonstrate the candidate's ability to manage data effectively and contribute to data-related projects.

Languages:
Knowledge of English is mandatory, as well as the UN working language of the duty station if it is not English. For national professional jobs, knowledge of the local language is also required. Proficiency in additional languages is considered an asset and may enhance a candidate's application.

Additional Notes:
This position is classified under the UNOPS LICA4 category and is not remote. The target start date for the position is December 1, 202

• The role is full-time and involves working closely with various stakeholders within the UNHCR framework. The position does not have supervisory responsibilities and is primarily focused on data management and support functions.