Senior Advisor, Staff Well-Being and Workforce Resilience

Job Posting Organization:
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. Established to save, protect, and transform lives in need, CRS operates in more than 100 countries, providing relief and development services without regard to race, religion, or nationality. The organization focuses on various sectors including emergency response, health, agriculture, education, microfinance, and peacebuilding. CRS is committed to safeguarding children and vulnerable adults from abuse and exploitation, and it welcomes candidates from diverse backgrounds who share its values and commitment to serving those in need. The agency's work culture is collaborative and mission-driven, emphasizing the importance of improving the lives of the poor globally. CRS has a comprehensive benefits package for U.S.-based staff, including medical, dental, life insurance, vision, and retirement savings plans. For candidates employed outside the U.S., benefits are based on the country of employment.

Job Overview:
The Senior Advisor, Staff Well-Being and Workforce Resilience is a pivotal role within the Health, Safety and security" style="border-bottom: 1px dotted #007bff !important;">Security Unit (HSSU) at CRS. This position is responsible for strategically designing, leading, and implementing comprehensive staff care and well-being strategies that encompass individual, group, and organizational levels. The advisor will oversee capacity strengthening in staff care and resilience practices, psychosocial critical incident response, and global well-being initiatives. The role requires a deep understanding of the psychosocial risks faced by staff, particularly in high-risk and insecure environments, and the ability to develop frameworks and tools to address these challenges effectively. The advisor will work closely with country and regional teams to promote staff well-being and operational effectiveness, ensuring that strategies align with organizational priorities and risk management strategies. This position also involves crisis response, capacity building, and technical assistance to enhance the resilience of staff in challenging contexts.

Duties and Responsibilities:

• Lead the development and continuous improvement of CRS’ Staff Care and Well-Being strategy, ensuring alignment with organizational priorities and risk management strategies.
• Develop and oversee a psychosocial risk assessment framework, including standardized assessment tools adaptable across various regions.
• Advise country and regional teams on strategies to promote staff well-being and resilience, particularly in high-stress environments.
• Facilitate preparedness activities and psychosocial risk mitigation for programs in crisis-affected contexts.
• Lead the Family Liaison Program, including training curriculum development and program oversight.
• Translate clinical knowledge into operational guidance for leadership during critical incidents.
• Design and deliver training initiatives for staff and managers focused on resilience and stress management.
• Develop evidence-informed guidance and resources grounded in psychological science.
• Strengthen leadership capacity to recognize and mitigate psychosocial risks. 1
• Supervise and provide technical direction to advisors or consultants supporting staff care activities. 1
• Monitor progress toward strategic objectives and recommend adjustments to enhance effectiveness.

Required Qualifications:

• MA, PhD, PsyD, or EdD in psychology, clinical social work, or counseling.
• Minimum of 8 years of experience in mental health practices, including clinical, counseling, or social work.
• At least 2 years of management or advisory experience at a regional or global level.
• Experience in humanitarian aid or international development.
• Proficient in evidence-based treatment protocols and handling Personal Health Information (PHI).
• Experience in developing and delivering mental health training both in-person and remotely.
• Familiarity with trauma-informed approaches in critical incident responses.

Educational Background:
Candidates must possess a graduate degree (MA, PhD, PsyD, or EdD) in psychology, clinical social work, or counseling. This educational background is essential for understanding the complexities of mental health and well-being in diverse and challenging environments.

Experience:
The position requires a minimum of 8 years of relevant experience in mental health practices, with at least 2 years in a management or advisory role. Experience in humanitarian aid or international development is crucial, as the role involves supporting employees in international settings and addressing mental health challenges in high-stress environments.

Languages:
Fluency in English is required for this position. Additionally, proficiency in another language such as French, Spanish, or Arabic is preferred, as it enhances communication with diverse teams and stakeholders.

Additional Notes:
This position is remote, allowing for flexibility in work hours, including off-hours and weekends for critical incident responses. The role involves approximately 15% travel, primarily to various regions, including remote areas with limited amenities. The successful candidate will be expected to adhere to CRS’ Code of Conduct and safeguarding policies, ensuring the rights and dignity of all individuals are respected. CRS is an Equal Opportunity Employer and prioritizes candidates who are citizens or permanent residents of the countries where CRS operates.