Community Outreach and Referral Officer
Job Description
Job Posting Organization:
UNFPA (United Nations Population Fund) has been operational in Yemen since the early 1970s. The organization focuses on reproductive health and gender-based violence, particularly in humanitarian contexts. The current country program has been extended since 2016, responding to the ongoing humanitarian crisis in Yemen, which has been exacerbated by prolonged conflict and economic collapse. UNFPA aims to meet the reproductive health needs of women and girls while ensuring their protection from gender-based violence. The organization collaborates closely with local authorities, NGOs, and other UN agencies to deliver essential services and support to affected populations across Yemen.
Job Overview:
The Community Outreach and Referral Officer position is crucial for enhancing UNFPA's emergency response to gender-based violence in Yemen. This role involves direct engagement with communities to raise awareness about GBV, facilitate safe referrals to support services, and provide operational support to mobile outreach teams. The officer will work remotely from designated governorates, ensuring that they are embedded within local response mechanisms. The position requires a proactive approach to community engagement, data collection, and monitoring of protection risks, with a focus on empowering women and girls in internally displaced persons (IDP) sites and host communities. The officer will serve as a vital link between the community and life-saving services, contributing to the overall mission of UNFPA in addressing the complex humanitarian needs in Yemen.
Duties and Responsibilities:
Required Qualifications:
Candidates must demonstrate strong communication and interpersonal skills, with a commitment to community engagement and protection principles. They should possess the ability to work collaboratively with diverse stakeholders, including local authorities and community organizations. A background in social work, community development, or a related field is preferred, along with a solid understanding of gender-based violence issues and humanitarian response frameworks. Candidates should also exhibit adaptability, creativity, and professionalism in their approach to challenging situations.
Educational Background:
A minimum of a bachelor's degree in social work, community development, public health, or a related field is required. Additional training or certifications in gender-based violence prevention and response, community outreach, or humanitarian assistance will be considered an asset. Candidates should have a strong understanding of the socio-cultural dynamics in Yemen, particularly regarding women's rights and protection issues.
Experience:
Candidates should have at least 1-2 years of relevant experience in community outreach, social work, or humanitarian assistance, particularly in contexts related to gender-based violence. Experience working with vulnerable populations, including women and girls in crisis situations, is highly desirable. Familiarity with data collection and reporting processes in a humanitarian context will also be beneficial.
Languages:
Fluency in Arabic is mandatory, as it is the primary language of communication in the communities served. Proficiency in English is considered an asset, as it may facilitate reporting and communication with international stakeholders. Knowledge of local dialects or languages may also be advantageous in engaging effectively with diverse community members.
Additional Notes:
This position is a remote assignment, allowing volunteers to work from their respective locations in Aden, Taiz, Lahj, and Abyan. Volunteers are expected to have reliable internet access and appropriate equipment to perform their duties effectively. The working arrangements will align with the host entity’s time zone, with flexibility agreed upon with the supervisor. The benefits and allowances for this position include a Volunteer Living Allowance (VLA) and a danger and hardship differential, if applicable. Further details regarding entitlements and conditions of service can be found on the UNV website.
UNFPA (United Nations Population Fund) has been operational in Yemen since the early 1970s. The organization focuses on reproductive health and gender-based violence, particularly in humanitarian contexts. The current country program has been extended since 2016, responding to the ongoing humanitarian crisis in Yemen, which has been exacerbated by prolonged conflict and economic collapse. UNFPA aims to meet the reproductive health needs of women and girls while ensuring their protection from gender-based violence. The organization collaborates closely with local authorities, NGOs, and other UN agencies to deliver essential services and support to affected populations across Yemen.
Job Overview:
The Community Outreach and Referral Officer position is crucial for enhancing UNFPA's emergency response to gender-based violence in Yemen. This role involves direct engagement with communities to raise awareness about GBV, facilitate safe referrals to support services, and provide operational support to mobile outreach teams. The officer will work remotely from designated governorates, ensuring that they are embedded within local response mechanisms. The position requires a proactive approach to community engagement, data collection, and monitoring of protection risks, with a focus on empowering women and girls in internally displaced persons (IDP) sites and host communities. The officer will serve as a vital link between the community and life-saving services, contributing to the overall mission of UNFPA in addressing the complex humanitarian needs in Yemen.
Duties and Responsibilities:
- Conduct ground-level awareness sessions on gender-based violence (GBV) and available support services in key IDP sites and host communities, engaging with women's groups and local networks.
- Act as a trusted community entry point for information on GBV referral pathways, facilitating safe and confidential access to medical, legal, and psychosocial-support" style="border-bottom: 1px dotted #007bff !important;">psychosocial support services.
- Provide operational support to UNFPA Women and Girls’ Safe Spaces (WGSS) mobile teams, ensuring adherence to dignity, data protection, and survivor-centered standards during outreach activities.
- Monitor the safety environment for women and girls, maintaining local service availability maps and identifying emerging protection risks or operational challenges.
- Collect and report non-sensitive data related to outreach activities, including session counts and participant demographics, submitting regular tracking logs to document progress and impact.
Required Qualifications:
Candidates must demonstrate strong communication and interpersonal skills, with a commitment to community engagement and protection principles. They should possess the ability to work collaboratively with diverse stakeholders, including local authorities and community organizations. A background in social work, community development, or a related field is preferred, along with a solid understanding of gender-based violence issues and humanitarian response frameworks. Candidates should also exhibit adaptability, creativity, and professionalism in their approach to challenging situations.
Educational Background:
A minimum of a bachelor's degree in social work, community development, public health, or a related field is required. Additional training or certifications in gender-based violence prevention and response, community outreach, or humanitarian assistance will be considered an asset. Candidates should have a strong understanding of the socio-cultural dynamics in Yemen, particularly regarding women's rights and protection issues.
Experience:
Candidates should have at least 1-2 years of relevant experience in community outreach, social work, or humanitarian assistance, particularly in contexts related to gender-based violence. Experience working with vulnerable populations, including women and girls in crisis situations, is highly desirable. Familiarity with data collection and reporting processes in a humanitarian context will also be beneficial.
Languages:
Fluency in Arabic is mandatory, as it is the primary language of communication in the communities served. Proficiency in English is considered an asset, as it may facilitate reporting and communication with international stakeholders. Knowledge of local dialects or languages may also be advantageous in engaging effectively with diverse community members.
Additional Notes:
This position is a remote assignment, allowing volunteers to work from their respective locations in Aden, Taiz, Lahj, and Abyan. Volunteers are expected to have reliable internet access and appropriate equipment to perform their duties effectively. The working arrangements will align with the host entity’s time zone, with flexibility agreed upon with the supervisor. The benefits and allowances for this position include a Volunteer Living Allowance (VLA) and a danger and hardship differential, if applicable. Further details regarding entitlements and conditions of service can be found on the UNV website.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.