ICT Project Manager

Job Posting Organization:
UNOPS (United Nations Office for Project Services) is a UN agency that provides project management, infrastructure, and procurement services to help partners deliver sustainable development solutions. Established in 1973, UNOPS operates in over 130 countries, employing thousands of personnel who work collaboratively with governments, international financial institutions, and UN agencies. The organization focuses on delivering impactful projects that align with the Sustainable Development Goals (SDGs) and aims to enhance the effectiveness of the UN's operations globally.

Job Overview:
The ICT Project Manager will be responsible for overseeing the successful delivery of technology and infrastructure projects from initiation to closure. This role requires close collaboration with technical teams, UN entities, field missions, vendors, and senior stakeholders to ensure that projects align with organizational objectives. The position demands a strong international and technical scope, necessitating regular coordination with UN technical teams across various regions and time zones, as well as direct engagement with users and stakeholders worldwide. The incumbent will manage project timelines, risks, resources, and deliverables, ensuring that all aspects of the project lifecycle are effectively handled.

Duties and Responsibilities:

• ICT Project Management and Delivery: Coordinate ICT infrastructure and technology projects, supporting all project phases from initiation and planning to implementation, transition, and closure. Develop and maintain project plans, schedules, milestones, deliverables, dependencies, risks, issues, and resource requirements. Ensure all team members and stakeholders understand their roles and responsibilities. Monitor project progress, identify deviations, and escalate issues requiring management attention. Undertake project governance activities, including project boards and progress reporting. Manage project deliverables and performance, including monitoring costs and adherence to project objectives.
• Technology Delivery and Implementation: Lead the delivery of projects involving enterprise infrastructure, data centers, cloud environments, and technology modernization. Translate business requirements into actionable technical deliverables. Coordinate technology assessments, migration planning, and implementation activities with technical teams. Assess emerging technologies and advise on their application within project environments. Ensure technical documentation and operational readiness activities are completed as per project requirements.
• Stakeholder Engagement and Communications: Perform stakeholder engagement across geographically dispersed teams, ensuring clear understanding of project objectives and plans. Facilitate coordination between UN HQ and field missions, addressing business and operational requirements. Maintain effective stakeholder engagement throughout the project lifecycle, proactively addressing questions and concerns.
• Project Documentation and Knowledge Management: Develop and maintain project documentation throughout the project lifecycle, ensuring accuracy and accessibility. Create SOPs, guidance notes, and other operational materials as required. Ensure documentation aligns with OICT processes and governance requirements.

Required Qualifications:
Required qualifications include a Bachelor’s degree (or equivalent) in fields such as computer science, information systems, mathematics, economics, statistics, social sciences, or project management with 7 years of relevant experience, or a Master’s degree with 5 years of relevant experience. Candidates should have demonstrable experience in delivering technology projects, leading technical teams, and coordinating stakeholders in complex environments. Practical experience with PRINCE2 project management methods and familiarity with project documentation and deliverables is essential. Experience in international and multicultural settings is also required.

Educational Background:
Candidates must possess a Bachelor’s degree (or equivalent) in relevant fields such as computer science, information systems, or project management, or a Master’s degree with fewer years of experience. The educational background should ideally align with the technical and managerial aspects of the role, ensuring the candidate has a solid foundation in both theory and practice.

Experience:
The position requires relevant experience defined as experience in delivering technology projects involving enterprise infrastructure, data centers, cloud environments, and technology modernization. Candidates should have a proven ability to lead technical teams and coordinate multiple stakeholders in complex, geographically distributed environments. Experience in applying PRINCE2 project management methods and developing project documentation is essential. Additionally, experience working in international and multicultural environments is highly desirable.

Languages:
Fluency in English is required, while proficiency in French is desirable. Candidates should be able to communicate effectively with both technical and non-technical audiences, ensuring clarity and understanding across diverse stakeholder groups.

Additional Notes:
The position is classified as mid-level with an ICS level of 1

• The contract type is ICA - IICA - Regular, with an open-ended duration subject to organizational requirements and availability of funds. UNOPS emphasizes diversity and equal employment opportunities, encouraging applications from underrepresented groups. The organization conducts background checks for all final candidates to ensure compliance with its standards of conduct.