Protection Associate-Casework (G5)

Job Posting Organization:
The International Organization for Migration (IOM) is a leading intergovernmental organization that provides services and advice concerning migration to governments and migrants alike. Established in 1951, IOM has grown to include 173 member states and offices in over 100 countries, making it a key player in the global migration landscape. The organization's mission is to promote humane and orderly migration for the benefit of all, ensuring that migrants are treated with dignity and respect. IOM operates with a workforce of over 18,000 employees, including experts in various fields related to migration, protection, and humanitarian assistance. The organization is committed to addressing the challenges and opportunities of migration through comprehensive and collaborative approaches, working closely with governments, civil society, and other stakeholders.

Job Overview:
The Protection Associate-Casework position is integral to the IOM's mission of providing protection assistance to vulnerable migrants in Liberia. Under the overall supervision of the Chief of Mission and direct supervision of the Protection Officer, the incumbent will engage in various activities aimed at identifying and assisting migrants who require support. This role involves conducting screening interviews to gather essential information about migrants, assessing their needs, and managing cases effectively. The Protection Associate will also be responsible for referring eligible beneficiaries to available services, including medical, psychosocial, and legal assistance, ensuring that these individuals receive timely and appropriate support. The position requires close collaboration with relevant departments at IOM's Headquarters and Regional Office, as well as coordination with local service providers to facilitate comprehensive care for migrants. The role also includes outreach activities to identify beneficiaries in need of assistance, particularly in IOM-supported shelters, and maintaining accurate case files and reports while adhering to IOM's data protection standards.

Duties and Responsibilities:
The duties and responsibilities of the Protection Associate-Casework include: conducting screening interviews with migrants to collect relevant information; identifying migrants who may require assistance; referring eligible beneficiaries for available services such as medical, psychosocial, and legal assistance; providing information on services available for migrants in Liberia; assisting in the implementation of outreach activities; compiling case reports and maintaining case files for each beneficiary; preparing statistical reports as requested; supporting administrative and financial processes related to direct assistance; following up with IOM partners responsible for providing assistance; and maintaining a professional and neutral demeanor while interacting with migrants. The Protection Associate will also perform other relevant duties as assigned by the supervisor.

Required Qualifications:
The position requires a Master's degree in Social Sciences, Social Work, Psychology, Political Science, Law, or a related field from an accredited academic institution with two years of relevant professional experience, or a Bachelor's degree in the same fields with four years of relevant professional experience. Candidates must demonstrate a strong understanding of protection case management, particularly for survivors of gender-based violence and human trafficking, as well as experience working with vulnerable populations, including returnees or deported migrants. Familiarity with local protection actors, NGOs, and government services is essential, along with experience in programs that include a movement operations component. Previous experience with IOM or other UN agencies, particularly in assisted voluntary return and reintegration programs, is preferred.

Educational Background:
Candidates must possess either a Master's degree in a relevant field such as Social Sciences, Social Work, Psychology, Political Science, or Law, or a Bachelor's degree in the same fields. The educational background should be from an accredited academic institution, ensuring that candidates have a solid foundation in the principles and practices relevant to migration and protection work.

Experience:
The ideal candidate should have at least two years of relevant professional experience if holding a Master's degree, or four years if holding a Bachelor's degree. Experience in protection case management, particularly in humanitarian or migration contexts, is crucial. Candidates should have a proven track record of working with vulnerable individuals, including those with complex needs, and should be familiar with referral processes and coordination with local protection actors. Experience in programs that involve movement operations is advantageous, as is prior work with IOM or other UN agencies focused on assisted voluntary return and reintegration.

Languages:
Fluency in English is required for this position, both oral and written. Knowledge of additional languages such as Spanish, Tigrinya, and Arabic is considered an advantage, enhancing the candidate's ability to communicate effectively with a diverse range of migrants and stakeholders.

Additional Notes:
This position is classified at the G5 level, indicating a mid-level role within the organization. The contract duration and specifics regarding full-time or part-time status are not detailed in the job posting. The IOM is known for its commitment to recruiting internationally, and candidates from various backgrounds are encouraged to apply. Compensation and benefits details are typically aligned with IOM's organizational policies and may vary based on the candidate's experience and qualifications.