Intern - Data Management and Administrative Support

Job Posting Organization:
The Office of the High Commissioner for Human Rights (OHCHR) is a part of the United Nations system, established to promote and protect human rights globally. The OHCHR works to ensure that the rights of individuals are respected and upheld, providing support to various human rights initiatives and programs. The organization operates in multiple countries around the world, focusing on various human rights issues, and aims to foster a culture of respect for human rights through advocacy, education, and support for legal frameworks. The OHCHR has a diverse workforce and collaborates with various stakeholders, including governments, civil society, and international organizations, to achieve its mission.

Job Overview:
The internship-position" style="border-bottom: 1px dotted #007bff !important;">internship position is situated within the Enterprise Resource Planning (ERP) Section of the Programme Support and Management Service (PSMS) at the Regional Hub for Central and West Africa (RHCWA) in Yaoundé. The intern will work closely with the ERP Team and engage with internal clients and counterparts from both headquarters and field operations. This role offers a unique opportunity to gain hands-on experience in digital transformation initiatives and enterprise systems that are crucial for the effective delivery of OHCHR's human rights mandate. The intern will be involved in various aspects of administrative coordination, data management, and stakeholder communication, contributing to ERP-enabled business processes. This internship is designed to provide practical learning experiences at the intersection of digital transformation, enterprise resource planning, and operational support for human rights programs.

Duties and Responsibilities:
The intern will be responsible for a range of duties that include:

• Administrative and Operational Support: Assisting with daily administrative tasks related to ERP initiatives, responding to routine information requests from internal stakeholders, and maintaining organized filing and tracking systems.
• Document and Process Support: Reviewing and verifying documentation for accuracy, ensuring proper classification and storage of records, and supporting role-mapping and access management processes.
• Communication and Coordination: Drafting routine correspondence, liaising with other sections to gather information, taking minutes during meetings, and summarizing key decisions and actions.
• Data Management, Reporting, and Knowledge Sharing: Maintaining dashboards, compiling information for reports, preparing PowerPoint presentations, and updating content on the ERPMS intranet page.
• Other Responsibilities: Supporting additional duties as required by the ERP Section, assisting in building Power Apps applications, managing data within Dataverse, configuring forms and views, and collaborating with the team to test app functionality and data workflows.

Required Qualifications:
To qualify for this internship, applicants must meet one of the following criteria: a) be enrolled in or have completed a graduate school program (second university degree or equivalent, or higher); or b) be enrolled in or have completed the final academic year of a first university degree program (minimum bachelor's level or equivalent). Technical competencies required include proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, as well as experience with data entry, basic reporting tools, and introductory use of AI-enabled applications. Strong organizational and time-management skills, attention to detail, and effective communication abilities are essential. The ability to work independently while contributing positively to a team environment is also desirable. Familiarity with data management, process analysis, and information systems is considered an asset.

Educational Background:
Candidates must have completed or be currently enrolled in a relevant academic program. This includes those pursuing a graduate degree or those in their final year of undergraduate studies. The focus should be on fields related to data management, information systems, business administration, or similar areas that provide a foundation for the responsibilities outlined in the internship.

Experience:
The internship is designed for individuals who may not have extensive professional experience but possess relevant academic knowledge and skills. Previous experience in administrative support, data management, or related fields is advantageous but not mandatory. The emphasis is on the ability to learn quickly and apply theoretical knowledge in a practical setting, particularly in the context of digital transformation and enterprise resource planning.

Languages:
Fluency in English is required for this position, as it is one of the working languages of the United Nations Secretariat. Knowledge of French is considered an advantage, as it may facilitate communication within the organization and with stakeholders in the region. Proficiency in both languages would enhance the intern's ability to perform effectively in this role.

Additional Notes:
This internship is unpaid, and interns are responsible for their own travel, visa, accommodation, and living expenses. Interns who are not citizens or permanent residents of Cameroon may need to obtain the appropriate visa and work authorization. It is important for candidates to specify their interest in the OHCHR and its human rights mandate in their application cover letter, along with their scheduled graduation date, IT skills, and availability. The United Nations does not charge any fees during the recruitment process, and applicants should be cautious of any requests for personal financial information.