Senior Cloud Engineer

Job Posting Organization:
The World Wildlife Fund (WWF) was founded in 1961 and is a leading global conservation organization dedicated to helping people and nature thrive. With operations in over 100 countries, WWF collaborates with communities, governments, and businesses to protect wildlife, conserve vital habitats, and promote sustainable solutions. The organization is grounded in scientific research and driven by collaborative efforts to conserve biodiversity, support resilient communities, and address climate change. WWF has nearly 1 million members in the United States and more than 5 million members globally, reflecting its extensive reach and commitment to environmental conservation.

Job Overview:
As a Senior Cloud Engineer at WWF, you will play a crucial role in ensuring that the organization's technology systems support its global conservation efforts. Your primary responsibility will be to manage and maintain the cloud infrastructure that underpins WWF's conservation programs. This includes overseeing the Azure environment, ensuring that critical systems remain operational, and enabling seamless collaboration among WWF's Country Offices across South America, Central America, Africa, and Asia. Your work will directly impact the organization's ability to protect nature at scale, making your role vital to WWF's mission. You will be responsible for architecting the Azure infrastructure, implementing security" style="border-bottom: 1px dotted #007bff !important;">security measures, designing backup strategies, and troubleshooting networking issues. Additionally, you will serve as the go-to expert for complex Azure and M365 issues, leading projects and keeping stakeholders informed throughout the process. Your commitment to maintaining uptime and reliability will be essential, as occasional after-hours work may be required for critical outages or planned maintenance.

Duties and Responsibilities:

• Own and manage WWF's Azure infrastructure, including creating subscriptions, provisioning resources, and building/deploying virtual machines (VMs) in both production and staging environments.
• Configure Microsoft Entra tenants, manage Single Sign-On (SSO) through Azure Enterprise Apps, and maintain clean and secure Role-Based Access Control (RBAC) and user groups.
• Proactively patch systems and automate routine tasks using PowerShell and Graph API to enhance operational efficiency.
• Design and implement effective backup strategies and disaster recovery playbooks to ensure system resilience.
• Troubleshoot networking issues across Virtual Networks (VNETs), sites, and tenants, including firewalls, load balancers, and DNS configurations.
• Act as the primary point of contact for complex Azure, Entra ID, or M365 issues, leading projects from inception to completion while keeping all stakeholders informed.
• Be available for occasional after-hours or weekend work to address critical outages or perform planned maintenance, ensuring system uptime and reliability.

Required Qualifications:

• A degree in IT or a related field is required.
• A minimum of 8 years of work experience, including at least 6 years in IT.
• Verbal and written fluency in both English and Spanish is mandatory.
• Proven experience managing large-scale enterprise IT systems and extensive hands-on experience with highly available and resilient Azure production systems.
• In-depth knowledge of Microsoft Azure services, cloud architecture, cloud networking, Entra ID, Microsoft 365, and both Windows and Linux servers.
• Proficiency in managing Windows domains and Active Directory.
• Expertise in using PowerShell and Graph API for Azure management, workflow automation, and deployment orchestration.
• Familiarity with provisioning and managing access for technologies such as Fabric, Power BI, and Azure Foundry.
• Experience integrating Microsoft Copilot for M365 and managing data access controls.

Educational Background:
Candidates must possess a degree in Information Technology or a related field. This educational background is essential to ensure that the candidate has a solid foundation in IT principles and practices, which are critical for the role of Senior Cloud Engineer.

Experience:
The position requires a minimum of 8 years of work experience, with at least 6 years specifically in IT. This level of experience is necessary to ensure that the candidate has developed the technical skills and operational agility needed to navigate complex cloud environments and deliver high-quality support across WWF's Azure and multi-cloud platforms.

Languages:
Fluency in both English and Spanish is mandatory for this position. This bilingual requirement is crucial for effective communication within the organization and with stakeholders across different regions. Additional language skills may be considered an asset but are not mandatory.

Additional Notes:
Candidates must be currently based and authorized to work in one of the following countries to be eligible for this position: Bolivia, Chile, Ecuador, Guatemala, Belize, Honduras, Mexico, Paraguay, Suriname, or Guyana. The position is not eligible for employment visa sponsorship, and applicants must be legally authorized to work in the job's location. Salary and benefits will be paid in local currency, and candidates are required to submit their resumes and cover letters in English to be considered for this position. WWF promotes equal employment opportunities for all qualified individuals regardless of age, race, color, sex, religion, national origin, disability, or any other characteristic protected under applicable law.