Senior Cloud Engineer

Job Posting Organization:
The World Wildlife Fund (WWF) was founded in 1961 and has since become a leading global conservation organization. With a mission to help people and nature thrive, WWF operates in over 100 countries worldwide. The organization partners with communities, companies, and governments to protect wildlife, conserve vital habitats, and advance sustainable solutions. WWF is grounded in science and driven by collaboration, focusing on conserving biodiversity, supporting resilient communities, and addressing climate change. The organization boasts nearly 1 million members in the United States and over 5 million globally, reflecting its extensive reach and commitment to environmental conservation.

Job Overview:
As a Senior Cloud Engineer at WWF, you will play a crucial role in ensuring that the organization's technology systems support its global conservation efforts. Your primary responsibility will be to manage and maintain the Azure cloud infrastructure that underpins WWF's operations across various regions, including South America, Central America, Africa, and Asia. This position is vital for enabling seamless operations for WWF-US and its network of Country Offices. You will be responsible for ensuring that critical systems remain operational, allowing teams to focus on their mission of protecting nature. Your work will involve architecting the Azure environment, managing security" style="border-bottom: 1px dotted #007bff !important;">security and identity configurations, designing backup strategies, troubleshooting networking issues, and serving as the go-to expert for complex Azure-related challenges. The role may require occasional after-hours or weekend work to address critical outages or planned maintenance, emphasizing the importance of system uptime.

Duties and Responsibilities:

• Own and manage WWF's Azure infrastructure, including spinning up subscriptions, provisioning resources, and building/deploying virtual machines (VMs) in both production and staging environments.
• Configure Microsoft Entra tenants, manage Single Sign-On (SSO) through Azure Enterprise Apps, and maintain clean and secure Role-Based Access Control (RBAC) and user groups.
• Proactively patch systems and automate routine tasks using PowerShell and Graph API to enhance operational efficiency.
• Design and implement effective backup strategies and disaster recovery playbooks to ensure system resilience.
• Troubleshoot networking issues across Virtual Networks (VNETs), sites, and tenants, including firewalls, load balancers, and DNS configurations.
• Serve as the primary point of contact for complex Azure, Entra ID, or Microsoft 365 issues, leading projects from inception to completion while keeping stakeholders informed.
• Be available for occasional after-hours or weekend work to address critical outages or perform planned maintenance, ensuring system reliability.

Required Qualifications:

• A degree in IT or a related field.
• A minimum of 8 years of work experience, including at least 6 years in IT.
• Verbal and written fluency in both English and Spanish is mandatory.
• Proven experience managing large-scale enterprise IT systems.
• Extensive hands-on experience with highly available and resilient Azure production systems.
• In-depth knowledge of Microsoft Azure services, cloud architecture, cloud networking, Entra ID, Microsoft 365, and both Windows and Linux servers.
• Proficiency in managing Windows domains and Active Directory.
• Expertise in using PowerShell and Graph API for Azure management and automation.
• Familiarity with provisioning and managing access for technologies such as Fabric, Power BI, and Azure Foundry. 1
• Experience integrating Microsoft Copilot for M365 and managing data access controls. 1
• Strong problem-solving skills and a history of applying structured thinking to diagnose complex cloud or hybrid system issues.

Educational Background:
Candidates must possess a degree in IT or a related field. This educational background is essential for understanding the technical aspects of cloud infrastructure management and ensuring that the candidate has the foundational knowledge necessary for the role.

Experience:
The position requires a minimum of 8 years of work experience, with at least 6 years specifically in IT. This level of experience is crucial for managing complex cloud environments and ensuring that the candidate is well-versed in the latest technologies and best practices in cloud engineering.

Languages:
Fluency in both English and Spanish is mandatory for this position. This bilingual requirement is essential for effective communication within the organization and with stakeholders across different regions. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
Candidates must be currently based and authorized to work in one of the following countries: Bolivia, Chile, Ecuador, Guatemala, Belize, Honduras, Mexico, Paraguay, Suriname, or Guyana. The position is not eligible for employment visa sponsorship, and applicants must be legally authorized to work in the job's location. The remuneration for this position will be paid in local currency, and candidates are required to submit their resumes and cover letters in English to be considered for the role. WWF promotes equal employment opportunities for all qualified individuals, regardless of age, race, color, sex, religion, national origin, disability, or any other characteristic protected under applicable law.