Case Coordination Caseworker

Job Posting Organization:
The International Rescue Committee (IRC) is a prominent humanitarian organization founded in 1933 at the behest of Albert Einstein. The IRC operates in over 40 countries and 29 U.S. cities, focusing on responding to the world's most severe humanitarian crises. The organization aims to restore health, safety, education, economic wellbeing, and empowerment to individuals affected by conflict and disaster. With a mission to help people survive, reclaim control of their futures, and strengthen their communities, the IRC employs a diverse workforce dedicated to making a lasting impact and providing hope to millions globally.

Job Overview:
The Case Coordination Caseworker plays a crucial role in providing trauma-informed services to refugees and other ORR qualified immigrants, facilitating their positive integration and self-sufficiency. This position involves close collaboration with clients, colleagues, and external stakeholders to create tailored service and self-sufficiency plans that address individual needs and preferences. The Caseworker is responsible for assessing client needs, developing comprehensive plans, and ensuring that clients have access to a wide range of services, including financial, medical, social, and vocational support. The role requires a proactive approach to client engagement, monitoring progress, and advocating for clients to ensure they receive the necessary resources and support for successful integration into their new communities.

Duties and Responsibilities:
The Caseworker's responsibilities include conducting intake services to assess client needs, developing self-sufficiency plans in partnership with clients, and providing individualized support through direct services, referrals, and advocacy. The Caseworker will receive referrals for case management for ORR-eligible and TANF-eligible clients, participate in case conference meetings, and create Family Self-Sufficiency Plans (FSSPs) and Individual Employability Plans (IEPs). They will assess and monitor client progress, follow up on referrals, document client interactions, and input data into management systems. Collaboration with coworkers and partner organizations is essential, as is building relationships with local service providers. The Caseworker may also train and lead volunteers and interns, conduct outreach to inform service providers and refugees about available programs, and assist with benefits applications. Additionally, they will ensure that all services are linguistically appropriate and advocate for clients with mainstream service providers.

Required Qualifications:
Candidates should possess an undergraduate degree in Social Work or a related field, although comparable work experience may be considered. A minimum of 2 years of case management experience in a social services environment is required, with a preference for experience working with vulnerable or underserved populations. Proficiency in Microsoft Office applications is essential, along with strong organizational skills and attention to detail. Public speaking or presentation experience is preferred, as is the ability to communicate effectively in a cross-cultural environment. Candidates must also be willing to drive a 15-passenger van and demonstrate problem-solving skills, both independently and as part of a team.

Educational Background:
An undergraduate degree in Social Work or a similar field is strongly preferred for this position. However, candidates with comparable related work experience may be considered in lieu of formal education. The educational background should ideally include coursework or training relevant to social services, case management, or working with diverse populations.

Experience:
The position requires at least 2 years of case management experience within a social services context. Experience working with vulnerable or underserved populations is highly preferred, as it equips candidates with the necessary skills and understanding to effectively support clients in their integration journey. Candidates should demonstrate a history of successfully managing cases and providing comprehensive support to individuals in need.

Languages:
Proficiency in written and spoken English is mandatory for this role. Additionally, bilingual abilities in languages such as Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or other languages commonly spoken by refugees and immigrants in Arizona are preferred. Strong cross-cultural understanding and communication skills are essential for effectively engaging with clients from diverse backgrounds.

Additional Notes:
The working environment for this position includes a combination of standard office settings, remote work, and fieldwork within the service delivery area. The role may require occasional weekend and evening work, and candidates must be able to lift between 35 to 50 pounds, which may include furniture, household supplies, and food boxes. The compensation for this position is set at $20.97 per hour, with additional benefits including paid sick leave, holidays, and generous paid time off based on role and tenure. Medical, dental, and vision insurance options are available, along with a 403(b) retirement savings plan with employer matching. The IRC is committed to diversity and inclusivity, encouraging applications from candidates who can contribute to this goal.