Management Services Assistant SC5

Management Services Assistant SC5

World Food Programme (WFP)

October 27, 2026November 29, 2026MoussoroChad
Job Description
Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and extreme weather shocks. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who work tirelessly to ensure effective humanitarian assistance reaches millions of people globally. WFP is committed to diversity and inclusion, encouraging qualified candidates from all backgrounds to apply. The organization has received numerous accolades, including the Nobel Peace Prize in 2020, recognizing its efforts in combating hunger and promoting peace.

Job Overview:
The Management Services Assistant SC5 position is crucial for supporting the daily operations of the WFP office in Moussoro. The role involves a variety of administrative tasks that ensure the effective delivery of management services. The incumbent will report to the head of the office or a management services supervisor, and will be responsible for interpreting and implementing standard procedures and practices. This position requires a proactive approach to problem-solving and the ability to recommend actions to colleagues at various levels. The assistant will play a key role in enhancing the efficiency of service delivery, focusing on customer satisfaction and value for money within the management services portfolio.

Duties and Responsibilities:
  • Execute tasks within the management services portfolio to support effective and high-quality service delivery.
  • Collect data and prepare baseline analyses to contribute to effective resource management reporting.
  • Handle routine actions related to procurement, finance, human resources, and other relevant areas, ensuring timely and accurate data entry into organizational systems.
  • Maintain physical and digital records in accordance with established procedures to ensure quick and easy access to information.
  • Serve as the first point of contact for internal inquiries, providing prompt and accurate responses to facilitate effective problem resolution.
  • Participate in and suggest improvements to procedures and practices to support continuous service enhancement.
  • Utilize digital tools and technological applications to improve work practices and service delivery.
  • Provide administrative support for inter-agency initiatives as part of UN reform efforts aimed at achieving cost savings and improving service quality.
  • Liaise with other functions and third-party contractors to enable effective service delivery. 1
  • Offer guidance and direction to subordinate staff in their duties. 1
  • Prepare for and respond to emergencies following supervisor's guidance.

Required Qualifications:
Candidates must possess at least five (5) years of progressive experience in administration. A demonstrated understanding of regulations, policies, procedures, processes, standards, and systems related to WFP management services is essential. Experience in data collection and preparation of baseline analyses concerning management services portfolios, such as asset management, facilities, fleet, travel, or similar areas is required. The candidate should have experience supporting staff by providing guidance and direction, and working collaboratively with teams across different functional areas.

Educational Background:
The minimum educational requirement for this position is the completion of secondary education. A post-secondary certificate in Administration is desirable, providing candidates with a foundational understanding of administrative principles and practices relevant to the role.

Experience:
The position requires a minimum of five years of progressively responsible experience in administration, with a focus on management services. Candidates should have a proven track record of understanding and applying relevant regulations and policies, as well as experience in data management and analysis.

Languages:
Fluency in French is mandatory, with excellent command of the language required for effective communication. Knowledge of English is considered an asset, enhancing the candidate's ability to engage in a multilingual work environment.

Additional Notes:
The position is based in Moussoro, Chad, and is a full-time role. Candidates are encouraged to submit CVs that do not exceed three pages. WFP is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. The organization does not charge any fees during the application process, and all applications must be submitted through the online recruiting system. Only shortlisted candidates will be contacted for the next stages of the recruitment process.
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