Senior Cloud Engineer

Job Posting Organization:
The World Wildlife Fund (WWF) was founded in 1961 and is a leading global conservation organization dedicated to helping people and nature thrive. With operations in over 100 countries, WWF partners with communities, companies, and governments to protect wildlife, conserve vital habitats, and advance sustainable solutions. The organization is grounded in science and driven by collaboration, focusing on conserving biodiversity, supporting resilient communities, and addressing climate change. WWF has nearly 1 million members in the United States and more than 5 million globally, showcasing its extensive reach and commitment to environmental conservation.

Job Overview:
As a Senior Cloud Engineer at WWF, you will play a crucial role in ensuring that the organization's technology systems support its global conservation efforts. Your primary responsibility will be to manage mission-critical cloud infrastructure that directly impacts conservation programs. This position will enable WWF-US and its network of Country Offices across South America, Central America, Africa, and Asia to operate seamlessly. Your work will ensure that critical systems remain online, allowing teams to focus on their core mission of protecting nature at scale. You will be responsible for architecting and managing WWF's Azure environment, ensuring security" style="border-bottom: 1px dotted #007bff !important;">security and identity management, designing backup strategies, troubleshooting networking issues, and serving as the go-to expert for complex Azure-related challenges. Your contributions will be vital in maintaining the integrity and availability of WWF's technology systems, which are essential for driving climate action and engaging communities.

Duties and Responsibilities:

• Own and manage WWF's Azure infrastructure, including spinning up subscriptions, provisioning resources, and building/deploying virtual machines (VMs) in both production and staging environments.
• Configure Microsoft Entra tenants, manage Single Sign-On (SSO) through Azure Enterprise Apps, and maintain clean and secure Role-Based Access Control (RBAC) and user groups.
• Proactively patch systems and automate routine tasks using PowerShell and Graph API to enhance operational efficiency.
• Design and implement effective backup strategies and disaster recovery playbooks to ensure system resilience.
• Troubleshoot networking issues across Virtual Networks (VNETs), sites, and tenants, including firewalls, load balancers, and DNS configurations.
• Serve as the primary point of contact for complex Azure, Entra ID, or Microsoft 365 issues, leading projects from inception to completion while keeping stakeholders informed.
• Be available for occasional after-hours or weekend work to address critical outages or planned maintenance, ensuring system uptime and reliability.

Required Qualifications:

• A degree in IT or a related field is required, along with a minimum of 8 years of work experience, including at least 6 years in IT.
• Verbal and written fluency in both English and Spanish is mandatory.
• Proven experience managing large-scale enterprise IT systems and extensive hands-on experience with highly available and resilient Azure production systems.
• In-depth knowledge of Microsoft Azure services, cloud architecture, cloud networking, Entra ID, Microsoft 365, and both Windows and Linux servers.
• Proficiency in managing Windows domains and Active Directory is essential.
• Expertise in using PowerShell and Graph API for Azure management, workflow automation, and deployment orchestration is required.
• Familiarity with provisioning and managing access for technologies such as Fabric, Power BI, and Azure Foundry is a plus.
• Experience integrating Microsoft Copilot for M365 and managing data access controls is advantageous.
• Strong problem-solving skills and the ability to apply structured thinking to diagnose complex cloud or hybrid system issues.

Educational Background:
Candidates must possess a degree in IT or a related field. This educational background is essential for understanding the technical aspects of cloud infrastructure and management, as well as the ability to navigate complex IT environments effectively.

Experience:
The position requires a minimum of 8 years of work experience, with at least 6 years specifically in IT. Candidates should have extensive experience managing large-scale enterprise IT systems and a proven track record of working with Azure production systems. This level of experience is crucial for ensuring that the Senior Cloud Engineer can effectively manage and optimize WWF's cloud infrastructure.

Languages:
Fluency in both English and Spanish is mandatory for this position. This bilingual requirement is essential for effective communication within the organization and with stakeholders across different regions. Additional language skills may be beneficial but are not explicitly required.

Additional Notes:
Candidates must be currently based and authorized to work in one of the following countries to be eligible for this position: Bolivia, Chile, Ecuador, Guatemala, Belize, Honduras, Mexico, Paraguay, Suriname, or Guyana. The position is not eligible for employment visa sponsorship, and applicants must be legally authorized to work in the job's location. Salary and benefits for this position will be paid in local currency. Resumes and cover letters must be submitted in English to be considered for this position. WWF promotes equal employment opportunities for all qualified individuals regardless of age, race, color, sex, religion, national origin, disability, or any other characteristic protected under applicable law.