Caseworker

Caseworker

International Rescue Committee (IRC)

October 27, 2026December 15, 2026United States
Job Description
Job Posting Organization:
The International Rescue Committee (IRC) is a prominent humanitarian organization that was founded in 1933 at the behest of Albert Einstein. The IRC is dedicated to responding to the world's most severe humanitarian crises, providing assistance to individuals affected by conflict and disaster. With operations in over 40 countries and 29 cities across the United States, the IRC employs a diverse workforce committed to restoring health, safety, education, and economic wellbeing to those in need. The organization aims to empower individuals and communities, helping them regain control over their lives and fostering resilience in the face of adversity. The IRC's mission is to deliver impactful solutions that restore dignity and hope to millions globally, making it a leading force for humanitarian aid.

Job Overview:
The Caseworker position is integral to the IRC's mission of providing trauma-informed, client-centered services to recently arrived refugees and qualified immigrants. This role is focused on addressing immediate needs and facilitating progress toward self-sufficiency for clients. The Caseworker will work collaboratively with clients, internal teams, and external partners to create and implement individualized service plans that align with program requirements and IRC standards. The position requires a proactive approach to connecting clients with essential resources, including financial, medical, social, vocational, and community services. The Caseworker will play a crucial role in ensuring that clients receive the support they need to navigate their new environment and achieve their goals.

Duties and Responsibilities:
The Caseworker's responsibilities encompass a wide range of tasks aimed at supporting clients effectively. Key duties include coordinating pre- and post-arrival services to ensure clients have access to essential resources such as housing, food, medical care, and transportation. The Caseworker will conduct housing set-ups, airport pick-ups, and home visits, as well as provide grocery and public transportation orientation. They will also be responsible for purchasing and transporting program-related items, conducting client intake assessments, and developing individualized self-sufficiency plans in collaboration with clients. Ongoing case management is a critical aspect of the role, which involves monitoring client progress, identifying barriers, and adjusting service plans as necessary. Accurate documentation of client interactions and data entry into required databases is essential to maintain compliance with program requirements. The Caseworker will also support Preferred Communities programming and collaborate with colleagues across various programs to ensure clients access all eligible services. Building and maintaining effective relationships with community partners and service providers is vital, as is participating in program quality assurance activities to ensure compliance with grant requirements. The role may require travel within the service delivery area using a personal vehicle or public transportation.

Required Qualifications:
Candidates for the Caseworker position should possess a Bachelor’s degree in social work or a related field, although relevant work experience may be considered in lieu of formal education. Prior experience working with refugee and/or immigrant populations is essential, along with experience in casework, pre-arrival, or intensive case management services. Familiarity with program eligibility requirements and accurate service documentation is also required. Strong relationship-building skills, the ability to work effectively in a multicultural environment, and proven problem-solving abilities are critical for success in this role. Proficiency in Microsoft Office applications and the ability to manage multiple priorities while maintaining attention to detail are necessary skills.

Educational Background:
The educational background required for the Caseworker position includes a Bachelor’s degree in social work or a related field. This educational foundation is preferred as it equips candidates with the necessary knowledge and skills to effectively support clients in navigating their challenges and achieving self-sufficiency. However, candidates with relevant experience in lieu of a degree may also be considered, emphasizing the importance of practical experience in the field.

Experience:
The position requires prior experience working with refugee and/or immigrant populations, which is crucial for understanding the unique challenges faced by these communities. Experience in providing casework, pre-arrival, or intensive case management services is preferred, as it demonstrates the candidate's ability to navigate complex service systems and advocate for clients effectively. Candidates should also have a demonstrated history of ensuring accurate service documentation and navigating program eligibility requirements, which are essential for compliance and effective service delivery.

Languages:
Proficiency in English is mandatory for the Caseworker position, as it is the primary language used for communication with clients and colleagues. Additionally, bilingual ability in languages such as Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or other languages commonly spoken by refugee and immigrant populations is preferred. This linguistic capability enhances the Caseworker's ability to connect with clients and provide culturally competent services.

Additional Notes:
The Caseworker position operates in a hybrid work environment, combining office-based work, remote work, and fieldwork within the service delivery area. Typically, the role involves being in the office four days a week and working remotely one day a week, with field responsibilities possible on all workdays. Flexibility in scheduling is required, including the potential for evening and weekend work to accommodate activities such as airport pick-ups. The compensation for this position is set at $20.97 per hour, with variations based on factors such as the labor market, job type, and individual candidate experience. The IRC offers a comprehensive benefits package, including paid sick leave, holidays, generous paid time off, medical and dental insurance, retirement savings plans, and an Employee Assistance Program (EAP). As an equal opportunity employer, the IRC is committed to fostering an inclusive environment and encourages applicants from diverse backgrounds to apply.
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