Web Content Management Officer

Job Posting Organization:
The Office of the United Nations High Commissioner for Human Rights (OHCHR) is dedicated to promoting and protecting human rights globally. Established in 1993, OHCHR operates in various countries and employs a diverse workforce committed to upholding the principles of the United Nations. The organization focuses on addressing human rights violations, advocating for justice, and ensuring accountability. With a mission to empower individuals and communities, OHCHR engages with governments, civil society, and international organizations to foster a culture of respect for human rights.

Job Overview:
The Web Content Management Officer will play a crucial role in maintaining and developing the OHCHR website, ensuring it is accessible and user-friendly in multiple UN official languages. This position requires collaboration with the Web Unit to enhance the website's functionality and content, utilizing a Content Management System (CMS) to create dynamic web pages. The officer will manage translation processes, prioritize multilingual content development, and ensure that the website meets accessibility standards. The role also involves analyzing website usage, preparing reports, and providing support to content contributors, making it essential for the officer to stay updated on web industry trends and technologies.

Duties and Responsibilities:

• Maintain and develop the OHCHR website in multiple languages, coordinating translation efforts and prioritizing content based on user feedback and analytics.
• Lead the multilingual Website team, providing guidance and direction to Web Content Management Assistants, and facilitating regular meetings to discuss ongoing projects and resource needs.
• Serve as the thematic Focal Point for website accessibility issues, ensuring compliance with relevant guidelines.
• Analyze website usage logs and prepare statistical reports, addressing user comments and issues.
• Develop support services for users and contributors, assisting in the conversion of materials to web format.
• Stay informed about web industry developments, preparing reports and presentations as needed, and filling in for the Web Officer when necessary.

Required Qualifications:
Candidates must possess advanced knowledge in user-centric web design methodologies, information architecture, and content organization. Proficiency in web content management systems, HTML, CSS, and JavaScript is essential. The ability to assess client needs and establish productive partnerships is crucial. Candidates should demonstrate creativity, accountability, and a commitment to continuous learning in the web field. Strong communication skills, both written and verbal, are necessary, along with the ability to translate technical content into accessible language for public information.

Educational Background:
An advanced university degree (Master's degree or equivalent) in Communications, Computer Science, or a related field is required. Alternatively, a first-level university degree combined with two additional years of qualifying work experience may be accepted in lieu of the advanced degree.

Experience:
A minimum of five years of progressively responsible professional experience in website development and management in a multilingual environment is required. At least two years of experience at the international level is necessary, along with experience working with Content Management Systems. Familiarity with Translation Management Systems and AI translation tools is desirable, as is experience with Drupal CMS and web content strategy.

Languages:
English and French are the working languages of the United Nations Secretariat. For this position, proficiency in English is required, along with either Spanish, Chinese (Mandarin), Russian, Arabic, or French. Candidates must meet the minimum required level for each language skill according to the UN Language Framework.

Additional Notes:
The position may involve an initial probationary period of one year under a fixed-term appointment. The United Nations is committed to achieving gender balance and encourages female candidates to apply. The organization emphasizes the importance of diversity and inclusion in its workforce and provides reasonable accommodations for applicants with disabilities. The recruitment process does not involve any fees, and candidates are urged to follow all application instructions carefully.