Job Posting Organization: CERN, the European Organization for Nuclear Research, is a leading scientific research organization established to probe the fundamental structure of the universe. It employs physicists and engineers who utilize the world's largest and most complex scientific instruments to study the basic constituents of matter. CERN's mission is to advance knowledge and understanding of the universe through groundbreaking research and innovation. The organization operates in multiple countries and employs a diverse workforce, fostering an environment of collaboration and inclusion. CERN is committed to diversity and welcomes applications from all Member States and Associate Member States.
Job Overview: As a Computing Engineer in CERN’s IT Department, you will be responsible for building and operating large-scale digital services that connect thousands of users across a global scientific community. This role involves delivering and evolving collaboration and communication services that are essential for scientists, engineers, and support teams. You will manage critical platforms such as email, group management, and media services, while integrating modern cloud and on-premises technologies within CERN’s computing ecosystem. The position offers opportunities for technical leadership, architectural input, and service ownership in a complex international environment, requiring a blend of software engineering, service operations, and infrastructure automation skills.
Duties and Responsibilities: Your primary duties will include acting as the deputy service manager for CERN's email services, sharing technical ownership of the messaging ecosystem's reliability and evolution. You will manage and improve the synchronization of email identities and attributes across Active Directory, Entra ID, and Exchange Online. Additionally, you will operate and evolve CERN's distribution groups archive service and the 365 groups provisioning integration to the CERN Computing Resources Portal. Ensuring seamless synchronization of group memberships and associated collaboration services across CERN's computing environment is crucial. You will also participate in strategic projects related to media platforms, video conferencing services, and the Indico event management platform. Your role will involve troubleshooting and continuously improving CERN's communication and collaboration services, working closely with infrastructure, security" style="border-bottom: 1px dotted #007bff !important;">security, and IT service teams to deliver robust and scalable solutions, and automating processes to enhance service observability, reliability, and user experience.
Required Qualifications: Candidates should possess a Master's degree or equivalent relevant experience in Computer Science or a related field. A strong interest in developing expertise in software/web application development is essential, with familiarity in technologies such as C#, .Net, Python, JavaScript, Flask, React.js, and PostgreSQL. Knowledge of modern DevOps and infrastructure platforms like Kubernetes/OpenShift, Puppet, or OpenStack is also required. Experience in designing, deploying, or operating reliable production services, as well as addressing scalability, security, and reliability challenges in service configuration and delivery, is highly valued. An interest in large-scale collaboration and communication systems serving thousands of users is important, along with familiarity with database and data analytics technologies, especially SQL and the ELK stack.
Educational Background: A Master's degree or equivalent in Computer Science or a related field is required for this position. This educational background provides the necessary foundation for understanding complex computing systems and software development processes, which are critical for the role.
Experience: Candidates should have experience or a strong interest in developing expertise in software/web application development and related technologies. Experience in operating large-scale email and groupware platforms, as well as familiarity with Microsoft 365, Exchange Online, and identity management technologies, is advantageous. Additionally, experience with email architectures and protocols, automation of cloud and hybrid environments, and a background in addressing scalability, security, and reliability challenges in service configuration and delivery are beneficial.
Languages: Fluency in spoken and written English is mandatory, with a commitment to learn French being a valuable asset. Proficiency in multiple languages can enhance communication within the diverse international environment at CERN.
Additional Notes: This position is a limited duration contract for 5 years, with the possibility of applying for an indefinite position subject to certain conditions. The working hours are 40 hours per week, and the job offers hybrid flexibility. The role may require work during nights, Sundays, and official holidays, as well as stand-by duty when necessary. The job grade is 6-7, and the reference for this position is IT-CA-CET-2026-210-LD. The compensation package includes a competitive salary that is tax-free, 30 days of paid leave per year, comprehensive health insurance coverage, family allowances, and a relocation package depending on individual circumstances. There is also the possibility to extend the contract up to 8 years and eligibility for indefinite contract tenure.
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