National Consultant Design Content Creation EVO
Job Description
Job Posting Organization:
The United Nations Development Programme (UNDP) is a global organization that aims to eradicate poverty and reduce inequalities through sustainable development. Established in 1965, UNDP operates in approximately 170 countries and territories, working with governments and communities to address development challenges. The organization focuses on various areas including democratic governance, peacebuilding, climate change, and sustainable development. UNDP has a diverse workforce of over 17,000 employees and collaborates with numerous partners to implement its mission effectively.
Job Overview:
The National Consultant on Service Design and Content Creation will play a crucial role in the UNDP's Resilient and Inclusive Markets (PRIM) Project. This position involves designing and creating content for the 'Returning Home' Life Event on the EVO Integrated Government Portal. The consultant will be responsible for understanding the needs of the target audience and ensuring that the content is engaging, informative, and accessible. The role requires a deep understanding of service design principles and the ability to translate complex information into user-friendly content. The consultant will work closely with various stakeholders to gather insights and feedback, ensuring that the final product meets the expectations of both the UNDP and the end-users. This position is vital for enhancing the user experience on the EVO portal and contributing to the overall success of the project.
Duties and Responsibilities:
Required Qualifications:
Educational Background:
A bachelor's degree in communication, design, social sciences, or a related field is required. A master's degree in a relevant discipline is preferred and may be considered an asset. Additional certifications in service design or content strategy will be advantageous.
Experience:
A minimum of 3-5 years of professional experience in service design, content creation, or a related field is required. Experience working with international organizations or governmental agencies is highly desirable. Proven track record of successfully delivering similar projects will be an advantage.
Languages:
Fluency in English and Romanian is mandatory. Knowledge of Russian or other languages spoken in Moldova would be considered a plus, enhancing communication with a broader audience.
Additional Notes:
This position is a consultancy role under the Individual Contractor (IC) procurement process. The contract duration and specific terms will be discussed upon selection. The consultant is expected to work full-time during the contract period, with flexibility in working hours as needed. Compensation will be based on the consultant's experience and qualifications, in accordance with UNDP's policies. The recruitment process is open to national candidates only.
The United Nations Development Programme (UNDP) is a global organization that aims to eradicate poverty and reduce inequalities through sustainable development. Established in 1965, UNDP operates in approximately 170 countries and territories, working with governments and communities to address development challenges. The organization focuses on various areas including democratic governance, peacebuilding, climate change, and sustainable development. UNDP has a diverse workforce of over 17,000 employees and collaborates with numerous partners to implement its mission effectively.
Job Overview:
The National Consultant on Service Design and Content Creation will play a crucial role in the UNDP's Resilient and Inclusive Markets (PRIM) Project. This position involves designing and creating content for the 'Returning Home' Life Event on the EVO Integrated Government Portal. The consultant will be responsible for understanding the needs of the target audience and ensuring that the content is engaging, informative, and accessible. The role requires a deep understanding of service design principles and the ability to translate complex information into user-friendly content. The consultant will work closely with various stakeholders to gather insights and feedback, ensuring that the final product meets the expectations of both the UNDP and the end-users. This position is vital for enhancing the user experience on the EVO portal and contributing to the overall success of the project.
Duties and Responsibilities:
- Conduct research to understand the needs and preferences of the target audience for the 'Returning Home' Life Event.
- Collaborate with project stakeholders to gather insights and feedback on content requirements.
- Design and create engaging content that effectively communicates the objectives of the Life Event.
- Ensure that all content is aligned with UNDP's branding and communication guidelines.
- Develop user personas and journey maps to guide the content creation process.
- Test content with users to gather feedback and make necessary adjustments.
- Provide recommendations for improving the overall user experience on the EVO portal.
- Prepare and present reports on the content creation process and outcomes to project stakeholders.
- Stay updated on best practices in service design and content creation to continuously improve the quality of work.
Required Qualifications:
- Proven experience in service design and content creation, preferably in a governmental or international development context.
- Strong understanding of user-centered design principles and methodologies.
- Excellent written and verbal communication skills in English and Romanian.
- Ability to work collaboratively with diverse teams and stakeholders.
- Proficiency in using design and content creation tools such as Adobe Creative Suite, Canva, or similar software.
- Strong analytical skills to assess user needs and evaluate content effectiveness.
- Experience in project management and ability to meet deadlines under pressure.
Educational Background:
A bachelor's degree in communication, design, social sciences, or a related field is required. A master's degree in a relevant discipline is preferred and may be considered an asset. Additional certifications in service design or content strategy will be advantageous.
Experience:
A minimum of 3-5 years of professional experience in service design, content creation, or a related field is required. Experience working with international organizations or governmental agencies is highly desirable. Proven track record of successfully delivering similar projects will be an advantage.
Languages:
Fluency in English and Romanian is mandatory. Knowledge of Russian or other languages spoken in Moldova would be considered a plus, enhancing communication with a broader audience.
Additional Notes:
This position is a consultancy role under the Individual Contractor (IC) procurement process. The contract duration and specific terms will be discussed upon selection. The consultant is expected to work full-time during the contract period, with flexibility in working hours as needed. Compensation will be based on the consultant's experience and qualifications, in accordance with UNDP's policies. The recruitment process is open to national candidates only.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.