Caseworker

Caseworker

International Rescue Committee (IRC)

October 16, 2026November 7, 2026United States
Job Description
Job Posting Organization:
The International Rescue Committee (IRC) is a prominent humanitarian organization that was founded in 1933 at the behest of Albert Einstein. The IRC is dedicated to responding to the world's most severe humanitarian crises, providing assistance to restore health, safety, education, economic wellbeing, and empowerment to individuals affected by conflict and disaster. With operations in over 40 countries and 29 cities across the United States, the IRC is one of the largest international non-governmental organizations (INGO) in the world. The organization employs a diverse workforce committed to delivering impactful solutions that help millions of people regain their dignity and hope. The IRC's mission is to help individuals survive, reclaim control over their futures, and strengthen their communities, making it a force for humanity.

Job Overview:
The Caseworker position is designed to provide trauma-informed services to recently arrived refugees and other qualified immigrants, focusing on meeting their basic needs and supporting their journey towards self-sufficiency. The Caseworker will engage closely with clients, colleagues, and external partners to create tailored service and self-sufficiency plans that address individual client needs. This role requires a comprehensive understanding of various services and resources available to clients, including financial, medical, social, and vocational support, ensuring that all actions align with client eligibility and program requirements. The Caseworker is expected to adhere to established guidelines and best practices while connecting clients to essential services that promote their overall wellbeing.

Duties and Responsibilities:
The Caseworker's responsibilities encompass a wide range of tasks aimed at ensuring the successful integration of clients into their new environment. Key duties include coordinating timely pre- and post-arrival services to guarantee that each client has access to essential living resources such as housing, food, medical care, transportation, and community orientation. The Caseworker will be responsible for purchasing necessary items, conducting housing set-ups, performing airport pick-ups, and executing home visits and grocery orientations. Additionally, the Caseworker will conduct intake assessments to evaluate client needs, develop individualized self-sufficiency plans, and provide ongoing support through direct services, referrals, and advocacy. Monitoring client progress, addressing challenges, and ensuring optimal use of available resources are critical components of this role. The Caseworker will also document each client interaction in accordance with program requirements, input client information into databases, and assist with tracking and reporting as necessary. Collaboration with coworkers and partner organizations is essential, as is building and maintaining relationships with local service providers to enhance client support. The Caseworker will utilize personal transportation or public transit to travel and transport clients and materials as needed, and will engage in program quality assurance activities to ensure appropriate fund usage. Other duties may be assigned as required.

Required Qualifications:
Candidates for the Caseworker position should possess a Bachelor’s degree in social work or a related field, although relevant experience may be considered in lieu of formal education. Prior experience working with refugee and/or immigrant populations is essential, particularly in casework and pre-arrival services. Familiarity with navigating program eligibility and requirements is also necessary to ensure that clients receive appropriate services and that documentation is maintained accurately. The ideal candidate will demonstrate strong relationship-building skills, diplomacy, and networking abilities, with a proven track record of effective communication in multicultural environments. A self-starter with excellent problem-solving capabilities, the candidate should be adept at multitasking, prioritizing responsibilities, and managing time efficiently. Attention to detail and accuracy in work output are critical.

Educational Background:
A Bachelor’s degree in social work or a related field of study is preferred for this position. However, candidates with significant relevant experience may also be considered. The educational background should ideally include coursework or training related to social services, case management, or community support, equipping the candidate with the necessary knowledge to effectively assist clients in their integration process.

Experience:
Candidates should have prior experience working with refugee and/or immigrant populations, which is crucial for understanding the unique challenges faced by these groups. Experience in casework, pre-arrival services, and navigating program eligibility is highly desirable. The ability to demonstrate success in a similar role will be an asset, as will experience in a multicultural environment that requires sensitivity and adaptability.

Languages:
Fluency in spoken and written English is mandatory for this position. Additionally, proficiency in languages spoken by the client group is strongly desired, as it enhances communication and support for clients from diverse backgrounds.

Additional Notes:
This position is represented by the OPEIU union and is subject to the terms and conditions of a collective bargaining agreement. The working environment includes a mix of standard office settings, remote work, and fieldwork within the service delivery area. Typically, the Caseworker will be based in the office four days a week and work remotely one day a week, with potential fieldwork required on all days. Flexibility in scheduling is necessary, as the role may involve weekend and evening work, particularly for airport pick-ups. The compensation for this position is set at a pay rate of $26.80 per hour, with variations based on factors such as the labor market, job type, internal equity, and budget considerations. The IRC offers a comprehensive benefits package, including paid sick leave, holidays, generous paid time off, medical and dental insurance, retirement savings plans, and an Employee Assistance Program (EAP). As an Equal Opportunity Employer, the IRC is committed to considering all applicants based on merit without discrimination.
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