Digital Impact Expert

Job Posting Organization:
The United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) was established in 1949 to provide assistance and protection to Palestine refugees. The agency operates in five fields: Jordan, Lebanon, Syria, the West Bank, and Gaza. UNRWA's mission is to help Palestine refugees achieve their full potential in human development, and it employs approximately 30,000 staff members across its various operations. The organization focuses on education, health care, social services, and emergency assistance, and it is committed to promoting the rights and dignity of Palestine refugees.

Job Overview:
The Digital Impact Expert will play a crucial role in the design, coordination, and delivery of Digital Impact programmes aimed at enhancing UNRWA's digital ecosystem. This position is expected to contribute significantly to improving digital skills, fostering innovation, and creating sustainable digital livelihoods for Palestine refugees. The expert will work closely with various stakeholders to ensure that the programmes align with UNRWA's Digital Transformation Strategy and organizational priorities. The role involves a combination of strategic planning, partnership development, and hands-on implementation of digital initiatives that will ultimately lead to improved outcomes for the refugee community.

Duties and Responsibilities:
The Consultant will be responsible for a variety of tasks, including:

• Digital Impact Programme Management and Coordination: Supporting the design and implementation of Digital Impact programmes across UNRWA fields, developing workplans, and ensuring alignment with Agency priorities.
• Partnership Development and Stakeholder Engagement: Establishing and managing partnerships with private sector entities, academic institutions, and development partners, while facilitating stakeholder engagement to strengthen the Digital Impact ecosystem.
• Digital Skills, Innovation, and Employment Initiatives: Contributing to the development of digital skills and innovation programmes targeting Palestine refugees, and supporting initiatives related to digital employment and entrepreneurship.
• Monitoring, Reporting, and Knowledge Management: Developing monitoring frameworks and reporting tools, analyzing programme data, and documenting lessons learned to support evidence-based decision-making.
• Coordination and Team Support: Providing coordination support across HQ and Field Offices to ensure effective programme delivery and contributing to knowledge sharing within the department.
• Other Duties: Performing additional related duties as assigned by the supervisor.

Required Qualifications:
Candidates must possess a university degree from an accredited institution in fields such as Digital Innovation, Information Technology, Computer Science, Engineering, Business Administration, or a related area. Additionally, a minimum of 6 years of progressively responsible experience in digital innovation, digital skills development, or related fields is required. Candidates should demonstrate experience in leading digital skilling programmes and managing partnerships with various stakeholders. Experience in curriculum development and training design is considered an asset.

Educational Background:
A university degree from an accredited educational institution in a relevant field such as Digital Innovation, Information Technology, Computer Science, Engineering, Business Administration, or a related area is desirable for this position. This educational background is essential to ensure that the candidate has the necessary theoretical knowledge and practical skills to effectively contribute to the Digital Impact programmes.

Experience:
The position requires a minimum of 6 years of progressively responsible experience in areas such as digital innovation, digital skills development, technology for development, and digital livelihoods. Candidates should have a proven track record in leading and implementing digital employment programmes and establishing partnerships with private sector entities and academic institutions. Experience in curriculum development, training design, and monitoring and evaluation is also beneficial.

Languages:
Fluency in both Arabic and English is required for this position, as these are the working languages of UNRWA. Proficiency in these languages is essential for effective communication and collaboration with stakeholders and for the successful implementation of digital initiatives.

Additional Notes:
The consultancy is based in UNRWA HQA Amman for local candidates, with the possibility of remote consultancy in the fields of UNRWA operations. The selected candidate will receive a monthly remuneration of JOD 1,190.44 or its equivalent in USD for each fully completed month. The contract duration extends until the end of 2027, with the possibility of extension subject to the availability of funds and satisfactory performance. It is important to note that the United Nations does not charge any fees at any stage of the recruitment process.