Training Officer, Cultural Orientation
Job Description
Job Posting Organization:
The International Rescue Committee (IRC) is a prominent organization dedicated to providing high-quality programming for refugees resettling in the United States. Established with a mission to respond to the unique strengths and needs of refugees, the IRC has developed innovative programs that shape policy and practice in refugee services. The organization operates in multiple countries and employs a significant number of staff to support its mission. The IRC is committed to promoting best practices in refugee service provision and has a strong focus on capacity-building initiatives.
Job Overview:
The Training Officer, Cultural Orientation position is a critical role within the IRC, specifically for the Switchboard program, which is funded by the Office of Refugee Resettlement (ORR). This program serves as a comprehensive resource hub for refugee service providers across the United States, offering training and capacity-building services to various organizations involved in refugee resettlement. The Training Officer will lead the development and delivery of capacity-building initiatives, focusing on cultural orientation, which is essential for helping newcomers navigate their new communities. This role involves creating high-quality training materials, collaborating with experts, and facilitating learning experiences that enhance the outcomes for refugee families. The Training Officer will also be responsible for ensuring that the training provided is responsive to the needs of service providers and aligns with best practices in cultural orientation.
Duties and Responsibilities:
The Training Officer will have a diverse set of responsibilities, including designing and delivering cultural orientation training tailored to the needs of service providers and cultural orientation delivery staff. They will provide technical assistance to refugee service providers, adapting training content to meet various organizational needs and learning styles. The role also involves developing written and multimedia learning resources, such as toolkits and videos, that reflect trauma-informed and client-centered approaches. The Training Officer will facilitate communities of practice and peer learning groups to promote knowledge exchange among service providers. Additionally, they will contribute to the creation of Switchboard’s annual training and technical assistance workplan, ensuring that all related trainings and resources are developed and delivered on time and within budget. Monitoring and evaluation of training outputs and outcomes will also be a key responsibility, including analyzing feedback data and providing inputs for reports.
Required Qualifications:
Candidates must possess a Bachelor's degree in a relevant field such as Education, International Development, Social Work, or a related social science. A minimum of six years of direct service experience with refugees or ORR-eligible populations is required, along with experience in delivering cultural orientation and providing training or technical assistance to refugee service providers. Candidates should demonstrate a strong understanding of client-centered, trauma-informed, and strength-based service delivery. Experience in supporting newcomers' access to essential services is also necessary. Preferred qualifications include lived experience with forced displacement, experience managing external subject matter experts, and familiarity with project monitoring and evaluation.
Educational Background:
The ideal candidate should have a Bachelor's degree in a related field, such as Education, International Development, Social Work, Public Administration, Cross-Cultural Studies, Migration/Refugee Studies, or a related social science. Equivalent experience may also be considered in lieu of formal education.
Experience:
The position requires a minimum of six years of direct service experience with refugees or other populations eligible for ORR services. Candidates should have a proven track record of delivering cultural orientation to newcomers and providing training or technical assistance to enhance the capacity of refugee service providers. Experience in client-centered, trauma-informed service delivery is essential, as is experience in helping newcomers achieve self-sufficiency in accessing services.
Languages:
Fluency in written and spoken English is mandatory for this position. While English is the primary language required, additional language skills may be considered an asset, especially those relevant to the communities served by the IRC.
Additional Notes:
This position is fully remote, with required domestic travel of up to 20%. The compensation for this role ranges from $80,000 to $85,000 per year, depending on various factors such as the labor market, job type, and individual candidate experience. The IRC is an Equal Opportunity Employer and adheres to professional standards that promote integrity, service, equality, and accountability. The organization offers a comprehensive benefits package, including paid time off, medical and dental insurance, retirement savings plans, and an Employee Assistance Program.
The International Rescue Committee (IRC) is a prominent organization dedicated to providing high-quality programming for refugees resettling in the United States. Established with a mission to respond to the unique strengths and needs of refugees, the IRC has developed innovative programs that shape policy and practice in refugee services. The organization operates in multiple countries and employs a significant number of staff to support its mission. The IRC is committed to promoting best practices in refugee service provision and has a strong focus on capacity-building initiatives.
Job Overview:
The Training Officer, Cultural Orientation position is a critical role within the IRC, specifically for the Switchboard program, which is funded by the Office of Refugee Resettlement (ORR). This program serves as a comprehensive resource hub for refugee service providers across the United States, offering training and capacity-building services to various organizations involved in refugee resettlement. The Training Officer will lead the development and delivery of capacity-building initiatives, focusing on cultural orientation, which is essential for helping newcomers navigate their new communities. This role involves creating high-quality training materials, collaborating with experts, and facilitating learning experiences that enhance the outcomes for refugee families. The Training Officer will also be responsible for ensuring that the training provided is responsive to the needs of service providers and aligns with best practices in cultural orientation.
Duties and Responsibilities:
The Training Officer will have a diverse set of responsibilities, including designing and delivering cultural orientation training tailored to the needs of service providers and cultural orientation delivery staff. They will provide technical assistance to refugee service providers, adapting training content to meet various organizational needs and learning styles. The role also involves developing written and multimedia learning resources, such as toolkits and videos, that reflect trauma-informed and client-centered approaches. The Training Officer will facilitate communities of practice and peer learning groups to promote knowledge exchange among service providers. Additionally, they will contribute to the creation of Switchboard’s annual training and technical assistance workplan, ensuring that all related trainings and resources are developed and delivered on time and within budget. Monitoring and evaluation of training outputs and outcomes will also be a key responsibility, including analyzing feedback data and providing inputs for reports.
Required Qualifications:
Candidates must possess a Bachelor's degree in a relevant field such as Education, International Development, Social Work, or a related social science. A minimum of six years of direct service experience with refugees or ORR-eligible populations is required, along with experience in delivering cultural orientation and providing training or technical assistance to refugee service providers. Candidates should demonstrate a strong understanding of client-centered, trauma-informed, and strength-based service delivery. Experience in supporting newcomers' access to essential services is also necessary. Preferred qualifications include lived experience with forced displacement, experience managing external subject matter experts, and familiarity with project monitoring and evaluation.
Educational Background:
The ideal candidate should have a Bachelor's degree in a related field, such as Education, International Development, Social Work, Public Administration, Cross-Cultural Studies, Migration/Refugee Studies, or a related social science. Equivalent experience may also be considered in lieu of formal education.
Experience:
The position requires a minimum of six years of direct service experience with refugees or other populations eligible for ORR services. Candidates should have a proven track record of delivering cultural orientation to newcomers and providing training or technical assistance to enhance the capacity of refugee service providers. Experience in client-centered, trauma-informed service delivery is essential, as is experience in helping newcomers achieve self-sufficiency in accessing services.
Languages:
Fluency in written and spoken English is mandatory for this position. While English is the primary language required, additional language skills may be considered an asset, especially those relevant to the communities served by the IRC.
Additional Notes:
This position is fully remote, with required domestic travel of up to 20%. The compensation for this role ranges from $80,000 to $85,000 per year, depending on various factors such as the labor market, job type, and individual candidate experience. The IRC is an Equal Opportunity Employer and adheres to professional standards that promote integrity, service, equality, and accountability. The organization offers a comprehensive benefits package, including paid time off, medical and dental insurance, retirement savings plans, and an Employee Assistance Program.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.