E T Consultant

Job Posting Organization:
The World Bank is a vital source of financial and technical assistance to developing countries around the world. Established in 1944, it aims to reduce poverty and support development by providing loans, grants, and expertise. The organization operates in over 145 countries and has more than 182 offices globally, employing a diverse workforce committed to addressing the world's most pressing development challenges. The World Bank Group (WBG) focuses on investing in people, strengthening markets, and delivering scalable, data-driven solutions that generate more and better jobs, ultimately improving lives. The organization emphasizes collaboration across cultures and disciplines, working with governments, private sectors, and development partners to achieve its mission.

Job Overview:
The E T Consultant position at the World Bank is situated within the Information Technology sector, specifically under the Information and Technology Solutions (ITS) Vice Presidential Unit (VPU). This role is crucial for enabling the World Bank Group to fulfill its mission of eradicating extreme poverty and promoting shared prosperity through the delivery of transformative information and technologies. The Digital Solutions team, which the consultant will be part of, is responsible for providing modern productivity, collaboration, and endpoint solutions to over 30,000 users. The consultant will support various technologies including Microsoft 365, WebEx, Power Platform, and AI tools, while also managing Windows Endpoints. The position requires a proactive approach to problem-solving and a commitment to delivering reliable and impactful technology solutions. The consultant will be expected to adapt to a rapidly evolving technological landscape, particularly as the organization transitions from legacy systems to more streamlined, cloud-based architectures.

Duties and Responsibilities:
The E T Consultant will have a diverse set of responsibilities that include providing frontline support for on-prem search indices, troubleshooting indexing failures, latency issues, and data freshness. The consultant will also be involved in diagnosing data ingestion problems within legacy pipelines and collaborating with engineering teams to resolve workflow breaks and mapping errors. A significant part of the role will involve supporting the migration of ingestion pipelines from legacy ETL systems to Databricks-based pipelines and Azure Search indexing, ensuring continuity in search relevance and metadata quality. The consultant will assist downstream application teams by diagnosing performance issues and schema discrepancies, guiding users through changes in search behavior, and participating in content validation and quality assurance cycles. Additionally, the consultant will summarize recurring issues, identify root patterns, and communicate actionable recommendations to engineering teams. The role also includes providing support for user outreach and transition communications related to search platform upgrades and index consolidations.

Required Qualifications:
Candidates must possess a Master's degree with at least 8 years of relevant experience or a Bachelor's degree with a minimum of 10 years of experience, or an equivalent combination of education and experience. Strong experience in .NET/C#, ASP.NET, and enterprise application development is essential. Hands-on expertise with Azure services, including Functions, Logic Apps, Service Bus, Azure SQL, and Key Vault, is required. The consultant should have experience designing and supporting REST APIs, microservices, and system integrations, along with knowledge of secure application authentication protocols such as OAuth 2.0 and OpenID Connect. Proficiency in Azure DevOps, GitHub Actions, CI/CD pipelines, and automated testing is also necessary. Familiarity with Microsoft 365, SharePoint Online, and data integration solutions is preferred, as well as experience working in Agile/SAFe delivery environments.

Educational Background:
The educational background required for this position includes a Master's degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, along with substantial professional experience. Alternatively, a Bachelor's degree combined with extensive experience in the field may be acceptable. The emphasis is on candidates who have a strong technical foundation and a proven track record in information technology and systems development.

Experience:
The position requires significant experience in the field of information technology, specifically a minimum of 8 years for candidates with a Master's degree or at least 10 years for those with a Bachelor's degree. This experience should encompass a range of technical skills, particularly in application development, cloud services, and system integration. Candidates should demonstrate a history of working on complex projects and delivering results in a collaborative environment.

Languages:
The mandatory language for this position is English, which is essential for communication within the organization and with stakeholders. While no additional languages are specified as preferred, proficiency in other languages may be beneficial in a diverse workplace like the World Bank.

Additional Notes:
This position is a local recruitment opportunity with a term duration of 1 year. The role is classified at the EC3 grade level, indicating a mid-level professional position within the organization. The World Bank is committed to diversity and inclusion, ensuring equal opportunity for all applicants regardless of gender, race, ethnicity, or other characteristics. The organization values a workforce that reflects the diversity of the communities it serves and encourages applications from all qualified individuals.