Job Description
Job Posting Organization:
The Office of Information and Communications Technology (OICT) is a key component of the United Nations, dedicated to leading the digital transformation of the organization. OICT aims to create a better, safer, and more sustainable future through innovative technology solutions. The organization is committed to achieving gender balance and geographical diversity among its staff, actively encouraging female candidates to apply. OICT operates globally, providing enterprise solutions and support to various UN operations, and emphasizes work-life balance and flexible work arrangements.
Job Overview:
The Information Systems Officer position is situated within the Enterprise Solutions Service of OICT. The incumbent will report to a Senior Information Systems Officer and will be responsible for managing projects that involve feasibility studies, systems analysis, design, development, and implementation of moderately complex systems. The role requires participation in a development team, focusing on major components of complex systems. The officer will develop detailed system specifications and user documentation, provide specialized advice to users, and maintain existing systems while troubleshooting and enhancing user support. The position also involves developing training materials, conducting research on new technologies, and facilitating communication between OICT/ESS and its clients. The officer will play a crucial role in ensuring effective client relations and managing service level agreements (SLAs) with clients and vendors.
Duties and Responsibilities:
The duties and responsibilities of the Information Systems Officer include managing projects related to system feasibility studies, analysis, design, and implementation. The officer will develop detailed specifications and user documentation for major systems, provide specialized advice to users, and maintain and enhance existing systems. Responsibilities also include troubleshooting issues, developing and maintaining computer programs, organizing testing phases, and assisting users in acceptance testing. The officer will create training materials and manuals, research new technologies, and write reports on systems-related topics. Additionally, the officer will coordinate the development of SLAs, handle contract administration, collect and analyze data for insights, and provide guidance to junior staff and consultants.
Required Qualifications:
Candidates must possess a strong knowledge of information technology and information management, particularly in systems analysis, database design, and programming. Proficiency in several high-level programming languages and experience in structured/object-oriented design, relational systems, and scripting languages is essential. Strong analytical and problem-solving skills are required, along with the ability to maintain assigned systems and develop innovative solutions. Candidates should demonstrate professionalism, effective communication skills, and the ability to plan and organize work efficiently.
Educational Background:
An advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics, or a related field is required. Alternatively, a first-level university degree combined with two additional years of qualifying experience may be accepted in lieu of the advanced degree.
Experience:
A minimum of five years of progressively responsible experience in planning, design, development, implementation, and maintenance of computer information systems is required. Candidates should have experience supporting software needs in UN peacekeeping operations or similar international organizations. Additionally, at least four years of experience managing a team responsible for software solutions and experience in designing scalable software solutions for large user bases are necessary. Hands-on experience with software development technologies such as C# / .Net Core and React is also required, along with experience in preparing technical proposals and familiarity with machine learning and data analytics being desirable.
Languages:
English is required for this position, with a minimum proficiency level of UN Level II in reading, writing, listening, and speaking. French is considered desirable, with a minimum proficiency level of UN Level I in the same areas.
Additional Notes:
The position is funded from extra budgetary resources, with an initial appointment for one year, subject to satisfactory performance and availability of funds. The United Nations is committed to achieving gender balance and encourages female candidates to apply. The recruitment process is free of charge, and the organization emphasizes the importance of diversity and inclusion in its workforce.
The Office of Information and Communications Technology (OICT) is a key component of the United Nations, dedicated to leading the digital transformation of the organization. OICT aims to create a better, safer, and more sustainable future through innovative technology solutions. The organization is committed to achieving gender balance and geographical diversity among its staff, actively encouraging female candidates to apply. OICT operates globally, providing enterprise solutions and support to various UN operations, and emphasizes work-life balance and flexible work arrangements.
Job Overview:
The Information Systems Officer position is situated within the Enterprise Solutions Service of OICT. The incumbent will report to a Senior Information Systems Officer and will be responsible for managing projects that involve feasibility studies, systems analysis, design, development, and implementation of moderately complex systems. The role requires participation in a development team, focusing on major components of complex systems. The officer will develop detailed system specifications and user documentation, provide specialized advice to users, and maintain existing systems while troubleshooting and enhancing user support. The position also involves developing training materials, conducting research on new technologies, and facilitating communication between OICT/ESS and its clients. The officer will play a crucial role in ensuring effective client relations and managing service level agreements (SLAs) with clients and vendors.
Duties and Responsibilities:
The duties and responsibilities of the Information Systems Officer include managing projects related to system feasibility studies, analysis, design, and implementation. The officer will develop detailed specifications and user documentation for major systems, provide specialized advice to users, and maintain and enhance existing systems. Responsibilities also include troubleshooting issues, developing and maintaining computer programs, organizing testing phases, and assisting users in acceptance testing. The officer will create training materials and manuals, research new technologies, and write reports on systems-related topics. Additionally, the officer will coordinate the development of SLAs, handle contract administration, collect and analyze data for insights, and provide guidance to junior staff and consultants.
Required Qualifications:
Candidates must possess a strong knowledge of information technology and information management, particularly in systems analysis, database design, and programming. Proficiency in several high-level programming languages and experience in structured/object-oriented design, relational systems, and scripting languages is essential. Strong analytical and problem-solving skills are required, along with the ability to maintain assigned systems and develop innovative solutions. Candidates should demonstrate professionalism, effective communication skills, and the ability to plan and organize work efficiently.
Educational Background:
An advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics, or a related field is required. Alternatively, a first-level university degree combined with two additional years of qualifying experience may be accepted in lieu of the advanced degree.
Experience:
A minimum of five years of progressively responsible experience in planning, design, development, implementation, and maintenance of computer information systems is required. Candidates should have experience supporting software needs in UN peacekeeping operations or similar international organizations. Additionally, at least four years of experience managing a team responsible for software solutions and experience in designing scalable software solutions for large user bases are necessary. Hands-on experience with software development technologies such as C# / .Net Core and React is also required, along with experience in preparing technical proposals and familiarity with machine learning and data analytics being desirable.
Languages:
English is required for this position, with a minimum proficiency level of UN Level II in reading, writing, listening, and speaking. French is considered desirable, with a minimum proficiency level of UN Level I in the same areas.
Additional Notes:
The position is funded from extra budgetary resources, with an initial appointment for one year, subject to satisfactory performance and availability of funds. The United Nations is committed to achieving gender balance and encourages female candidates to apply. The recruitment process is free of charge, and the organization emphasizes the importance of diversity and inclusion in its workforce.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.