Family Support Specialist (Family Connector)

Job Posting Organization:
54 Reasons is Australia’s leading child rights organization, part of the Save the Children Australia Group and a global movement dedicated to ensuring that children and young people have their rights met and thrive in all their diversity. The organization is committed to providing quality services to children and their caregivers, advocating for their development, learning, and safety. With a workforce of approximately 1100 people, 54 Reasons operates across various regions, remote areas, and capital cities in Australia, reflecting the communities they serve. The organization values a healthy work-life balance and fosters connections among its employees, encouraging personal and professional growth through strong local and global networks.

Job Overview:
The Family Connector role is pivotal in strengthening the early years system in the Armadale West community. This position involves working closely with local families, schools, services, and community partners to enhance access to early years opportunities and improve outcomes for children aged 0-

• The Family Connector is expected to engage with families in their environments, listen to their experiences, and utilize their insights to identify effective practices and gaps in the local system. This role is not traditional case management; instead, it focuses on building relationships and connecting families with relevant services and programs that support children's development, wellbeing, and readiness for school. The Family Connector will primarily work across three local schools and the Armadale Community and Family Centre, ensuring that families feel safe and comfortable while receiving support.

Duties and Responsibilities:
The Family Connector will be responsible for building trusting relationships with local families, particularly those facing barriers to accessing services. Key duties include engaging families through outreach and community activities, listening to their needs and priorities, connecting them with early years services, and supporting them in navigating local service systems. The role also involves collaborating with local schools, early years services, community organizations, and government agencies to strengthen connections and referrals. The Family Connector will participate in the Early Years Partnership Local Working Group, contributing to the Community Plan and identifying gaps and opportunities for improvement in local services. Additionally, the role requires using local knowledge and relationships to advocate for positive systems change in the early years sector.

Required Qualifications:
Candidates must demonstrate experience in building trusting relationships with families, particularly those experiencing vulnerability or barriers to accessing services. A strong understanding of early childhood development and the services that support children's growth is essential. The role requires proficiency in strengths-based, trauma-informed, and family-centered approaches to engage effectively with children, parents, and caregivers. Candidates should possess strong community engagement skills and the ability to establish collaborative relationships with diverse stakeholders, including schools and community organizations. A collaborative and systems-thinking approach is necessary, along with creativity and initiative to identify practical solutions for local families and children.

Educational Background:
While specific educational qualifications are not explicitly stated, a background in social work, early childhood education, community development, or a related field is likely preferred. Candidates should have a solid understanding of early childhood development principles and practices, as well as knowledge of community services and supports available for families.

Experience:
The position requires demonstrated experience in community engagement, particularly with families facing challenges in accessing services. Candidates should have a proven track record of working collaboratively with diverse stakeholders and utilizing strengths-based approaches to support families effectively. Experience in early childhood development and knowledge of local service systems will be beneficial.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential. Additional language skills that reflect the diverse cultural and linguistic backgrounds of the local community would be advantageous, enhancing the ability to connect with families from various backgrounds.

Additional Notes:
This is a full-time (or part-time, minimum 4 days per week) maximum-term role. The position offers an award rate salary (SCHADS Level 4) along with access to full PBI salary packaging benefits. Employees will receive support from managers, including professional supervision training and monthly sessions. The organization promotes workplace wellness and provides access to a confidential Employee Wellbeing Program. Additional leave options are available to ensure employees can perform at their best. Save the Children Australia is committed to diversity and inclusion, offering internal networks to support various employee groups. All employees are required to undergo a National Police Check and a Working with Children Check, and must adhere to the organization's Child Safeguarding Policy and Code of Conduct.