Senior Business Support Associate - Fleet Training

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who work tirelessly to ensure effective humanitarian assistance reaches millions of people globally. WFP is committed to diversity and inclusion, encouraging qualified candidates from all backgrounds to apply. The organization has been recognized for its efforts, being awarded the Nobel Peace Prize in 2020, and continues to invest in the personal and professional development of its employees through various training and mentorship programs. WFP's mission is to ensure that no one goes hungry, and it strives to create a healthy and inclusive work environment that reflects its core values of Integrity, Collaboration, Commitment, Humanity, and Inclusion.

Job Overview:
The Senior Business Support Associate - Fleet Training position at WFP is crucial for the operational efficiency of the Kampala Fleet Hub and the Transport Training Centre (TTC). The role involves providing comprehensive operational, administrative, financial, and coordination support to ensure the effective delivery of fleet services and training activities across the East and Southern Africa region. The successful candidate will be responsible for coordinating the deployment of fleet assets, managing service requests, overseeing outsourced personnel management, and ensuring compliance with WFP financial procedures. This position also entails supporting the planning and implementation of training programs, maintaining effective relationships with stakeholders, and contributing to communication and visibility activities for the TTC. The role is designed for individuals who are proactive, organized, and capable of managing multiple tasks simultaneously, all while upholding WFP's mission and values.

Duties and Responsibilities:
The duties and responsibilities of the Senior Business Support Associate include:

• Coordinating the deployment of fleet assets and ensuring timely utilization of fleet trucks to meet operational requirements.
• Managing light vehicle service and maintenance requests through the Fleet Booking Hub, ensuring timely processing and invoicing.
• Overseeing outsourced fleet personnel management, including drivers and mechanics, and processing monthly service invoices.
• Managing the Fleet Hub petty cash account, ensuring proper documentation and compliance with financial procedures.
• Processing procurement and financial transactions, including Purchase Requisitions and Material Purchase Orders as requested.
• Providing operational and administrative support to the Regional Fleet Manager to enhance fleet service delivery.
• Acting as the focal point for TTC activities at the Kampala Fleet Hub, supporting training program planning and implementation.
• Assisting in training needs assessments and ensuring timely delivery of training activities.
• Organizing training events, workshops, and meetings, including administrative documentation and participant coordination. 1
• Maintaining effective relationships with stakeholders to facilitate information sharing and service delivery. 1
• Collecting and managing audio-visual content documenting TTC activities and fleet initiatives. 1
• Contributing to communication and visibility activities for the TTC, ensuring alignment with project objectives. 1
• Assisting in the development of communication products and outreach materials for internal and external audiences.

Required Qualifications:
The required qualifications for the Senior Business Support Associate position include:

• Completion of secondary school education or a University degree (Diploma/Bachelor) in Supply Chain or a related field is highly preferred.
• At least seven years of experience with a secondary school certificate or a minimum of three years of experience with a University degree in supply chain management, demonstrating proven capability in fleet management.
• Prior experience with the UN system or an international NGO is desirable.
• Proficiency in computer applications, particularly MS Office and internet usage.
• Knowledge of fleet management and transport operations, as well as administrative and financial procedures, including procurement and invoice processing.
• Strong organizational and coordination skills, with the ability to manage multiple activities simultaneously.
• Excellent planning and follow-up skills are essential for success in this role.

Educational Background:
The educational background required for the Senior Business Support Associate position includes either a completion of secondary school education or a University degree (Diploma/Bachelor) in Supply Chain or a related field. A higher level of education is preferred as it provides a solid foundation for understanding the complexities of supply chain management and fleet operations, which are critical to the role.

Experience:
The level of experience needed for this position is significant, with a requirement of at least seven years of experience if the candidate holds a secondary school certificate. Alternatively, candidates with a University degree (Diploma/Bachelor’s) are expected to have a minimum of three years of relevant experience in supply chain management, particularly in fleet management. This experience should demonstrate a proven capability to handle the responsibilities outlined in the job description effectively.

Languages:
Fluency in oral and written English is mandatory for this position, including strong writing skills. Proficiency in additional languages may be considered an asset, but English is the primary language of communication within WFP and is essential for effective collaboration and documentation.

Additional Notes:
This position is a full-time role based in Kampala, Uganda, with a deadline for applications set for 30 September 2026 at 23:59 GMT+03:00 East Africa Time. The World Food Programme emphasizes its commitment to diversity and inclusion, encouraging applications from qualified candidates regardless of their background. The organization does not charge any fees during the recruitment process and is committed to providing reasonable accommodations for individuals with disabilities. Selected candidates will undergo rigorous reference and background checks to ensure a safe and inclusive work environment.