Website Coordinator

Job Posting Organization:
Save the Children is a leading independent organization dedicated to improving the lives of children around the world. Established over 100 years ago, it has a rich history of advocating for children's rights and providing essential support in times of crisis. With a presence in multiple countries, Save the Children operates with a mission to ensure every child has the opportunity for a healthy start in life, access to education, and protection from harm. The organization employs a diverse workforce and collaborates with various stakeholders to achieve its goals, making a significant impact on the lives of children and families globally.

Job Overview:
The Website Coordinator plays a crucial role in managing and optimizing the Save the Children website, ensuring that it serves as an effective platform for communication and engagement. Reporting to the Manager of Web and Digital Optimization, the coordinator is responsible for the daily management of website content, ensuring that it is accurate, accessible, and engaging. This position requires collaboration with various departments, including brand, communications, fundraising, IT, and operations, to enhance user experience and support digital campaigns. The coordinator will also be involved in continuous improvement efforts to optimize website performance, making it a vital role in the organization's digital strategy.

Duties and Responsibilities:
The duties of the Website Coordinator include maintaining and updating website content using a Content Management System (CMS), creating and publishing web pages and multimedia content, and ensuring that all content aligns with brand standards. The coordinator will conduct regular audits to identify outdated or broken content and will monitor website performance using analytics tools. Responsibilities also include supporting conversion rate optimization initiatives through A/B testing, implementing SEO best practices, and recommending improvements to enhance usability and engagement. The coordinator must ensure that the website meets accessibility standards and best practices, contributing to an exceptional user experience.

Required Qualifications:
Candidates for the Website Coordinator position should possess a Bachelor's degree or diploma in Marketing, Communications, Digital Media, Web Development, or a related field. A minimum of 1-3 years of experience in managing websites or digital content is required, with a preference for candidates who have experience in the International Development or NGO sectors. Proficiency in using Content Management Systems such as WordPress or Drupal, as well as web analytics platforms like Google Analytics, is essential. Knowledge of SEO, accessibility standards, and user experience principles is also required, along with strong communication and interpersonal skills to build relationships across diverse audiences.

Educational Background:
The educational background required for this position includes a Bachelor's degree or diploma in relevant fields such as Marketing, Communications, Digital Media, or Web Development. This educational foundation is crucial for understanding the principles of digital content management and website optimization, which are key components of the role.

Experience:
The ideal candidate should have 1-3 years of relevant experience in managing websites or digital content. Experience in the non-profit sector, particularly within International Development or NGOs, is preferred. This experience should include familiarity with Content Management Systems and web analytics tools, as well as a demonstrated ability to work collaboratively in a team environment.

Languages:
While English is mandatory, proficiency in additional languages such as French, Spanish, or Arabic is considered an asset. This multilingual capability can enhance communication and engagement with diverse audiences, aligning with the organization's mission to serve children and families from various backgrounds.

Additional Notes:
This position is covered under the CUPE Bargaining Unit and offers a salary range of CAD 55,581.56 to CAD 71,985.83, depending on skills and experience. The role is hybrid, allowing for remote work and flexible hours to support employee well-being. Employees are entitled to a comprehensive benefits package, including vacation days, sick leave, parental leave top-up, and contributions to a group pension plan. The organization also provides learning and development opportunities, ensuring that employees can grow professionally while contributing to the mission of Save the Children.