IT Program Manager
Job Description
Job Posting Organization:
The International Rescue Committee (IRC) is a humanitarian organization that was founded in 1933 at the request of Albert Einstein. The IRC's mission is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. The organization operates in over 40 countries and 26 U.S. cities, providing support to millions who are uprooted and struggling to endure. The IRC's IT department plays a crucial role in delivering end-to-end solutions, including application development, system deployment, quality assurance, and project management, to meet the organization's business needs.
Job Overview:
As the IT Program Manager, you will be responsible for managing the digital platforms that support one of the world's leading humanitarian organizations. This role is pivotal in enabling fundraising efforts that support life-saving programs for displaced communities globally. You will work in a fast-paced environment at the intersection of technology delivery and stakeholder engagement, ensuring that the IRC's digital supporter experience remains top-notch. Your responsibilities will include managing multiple concurrent MarTech initiatives, developing project plans, and ensuring that projects are delivered on time and within budget. You will also serve as a Scrum Master, guiding teams in Agile methodologies and facilitating communication among stakeholders.
Duties and Responsibilities:
Required Qualifications:
Candidates must have 3-6 years of experience in IT project or program management, particularly in e-commerce systems, donation platforms, or website CMS. A proven track record of delivering multiple projects on time and within budget is essential. Hands-on experience with Agile methodologies is required, along with proficiency in project management tools such as Jira or Monday.com. Strong stakeholder management and communication skills are necessary, as is the ability to synthesize data for decision-making. High levels of organization and initiative are crucial, as is the ability to work independently in a fast-paced environment.
Educational Background:
A bachelor's degree in a relevant field is typically required for this position. Additional certifications in project management or Agile methodologies, such as PMP, CSM, or SAFe, are highly desirable and can enhance a candidate's qualifications.
Experience:
The ideal candidate should possess 3-6 years of relevant experience in IT project or program management, with a focus on managing multiple concurrent projects. Experience in the non-profit sector or with marketing" style="border-bottom: 1px dotted #007bff !important;">digital marketing and supporter engagement processes is a plus, as is familiarity with managing third-party vendors and project budgets.
Languages:
While English is the mandatory language for this position, proficiency in additional languages can be beneficial, especially in a multicultural organization like the IRC. Knowledge of languages relevant to the IRC's operational regions may enhance communication with diverse stakeholders.
Additional Notes:
This position is remote-first, allowing candidates to work from anywhere in the U.S. The role may require some domestic or international travel depending on project needs. The compensation for this role ranges from $88,277 to $103,222 per year for U.S.-based candidates, with exact offers calibrated based on work location and individual experience. The IRC is committed to equal opportunity employment and adheres to professional standards that promote integrity, service, equality, and accountability. Benefits include a comprehensive package with paid time off, medical insurance, retirement savings plans, and an Employee Assistance Program.
The International Rescue Committee (IRC) is a humanitarian organization that was founded in 1933 at the request of Albert Einstein. The IRC's mission is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. The organization operates in over 40 countries and 26 U.S. cities, providing support to millions who are uprooted and struggling to endure. The IRC's IT department plays a crucial role in delivering end-to-end solutions, including application development, system deployment, quality assurance, and project management, to meet the organization's business needs.
Job Overview:
As the IT Program Manager, you will be responsible for managing the digital platforms that support one of the world's leading humanitarian organizations. This role is pivotal in enabling fundraising efforts that support life-saving programs for displaced communities globally. You will work in a fast-paced environment at the intersection of technology delivery and stakeholder engagement, ensuring that the IRC's digital supporter experience remains top-notch. Your responsibilities will include managing multiple concurrent MarTech initiatives, developing project plans, and ensuring that projects are delivered on time and within budget. You will also serve as a Scrum Master, guiding teams in Agile methodologies and facilitating communication among stakeholders.
Duties and Responsibilities:
- Drive end-to-end program delivery by owning the full lifecycle of multiple concurrent MarTech initiatives, from scope definition to post-delivery review.
- Develop and maintain detailed project plans, work breakdown structures, and product backlogs to ensure timely and quality delivery.
- Champion Agile methodologies by serving as Scrum Master, coaching teams on Agile principles, and facilitating sprint planning and retrospectives.
- Keep stakeholders informed with clear status reports on scope, milestones, risks, and budget, while managing expectations and building trust across teams.
- Oversee budget tracking and vendor invoicing, ensuring financial targets are met.
- Lead business analysis activities to define functional and technical requirements and coordinate testing.
- Maintain risk registers and mitigation plans to proactively manage project risks.
- Partner with Product Managers to shape the roadmap for the MarTech portfolio, aligning business priorities with technical realities.
Required Qualifications:
Candidates must have 3-6 years of experience in IT project or program management, particularly in e-commerce systems, donation platforms, or website CMS. A proven track record of delivering multiple projects on time and within budget is essential. Hands-on experience with Agile methodologies is required, along with proficiency in project management tools such as Jira or Monday.com. Strong stakeholder management and communication skills are necessary, as is the ability to synthesize data for decision-making. High levels of organization and initiative are crucial, as is the ability to work independently in a fast-paced environment.
Educational Background:
A bachelor's degree in a relevant field is typically required for this position. Additional certifications in project management or Agile methodologies, such as PMP, CSM, or SAFe, are highly desirable and can enhance a candidate's qualifications.
Experience:
The ideal candidate should possess 3-6 years of relevant experience in IT project or program management, with a focus on managing multiple concurrent projects. Experience in the non-profit sector or with marketing" style="border-bottom: 1px dotted #007bff !important;">digital marketing and supporter engagement processes is a plus, as is familiarity with managing third-party vendors and project budgets.
Languages:
While English is the mandatory language for this position, proficiency in additional languages can be beneficial, especially in a multicultural organization like the IRC. Knowledge of languages relevant to the IRC's operational regions may enhance communication with diverse stakeholders.
Additional Notes:
This position is remote-first, allowing candidates to work from anywhere in the U.S. The role may require some domestic or international travel depending on project needs. The compensation for this role ranges from $88,277 to $103,222 per year for U.S.-based candidates, with exact offers calibrated based on work location and individual experience. The IRC is committed to equal opportunity employment and adheres to professional standards that promote integrity, service, equality, and accountability. Benefits include a comprehensive package with paid time off, medical insurance, retirement savings plans, and an Employee Assistance Program.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.