Supporter Acquisition Specialist

Job Posting Organization:
VSO (Voluntary Service Overseas) is an international development charity that aims to create lasting change through the power of volunteering. Established in 1961, VSO has been working for over six decades to connect volunteers with communities in need across the globe. The organization operates in multiple countries, focusing on various sectors such as education, health, and livelihoods. VSO is committed to promoting sustainable development and empowering local communities through the skills and expertise of its volunteers. With a diverse team of employees and volunteers, VSO fosters a collaborative environment that values inclusivity and respect for all individuals, regardless of their background.

Job Overview:
The Supporter Acquisition Specialist plays a crucial role in VSO’s international donor acquisition program. This position is designed for individuals who are experienced in fundraising or direct marketing and have a passion for connecting new audiences with impactful causes. The specialist will be responsible for acquiring, converting, and onboarding new donors across various markets. This includes developing and implementing strategies that not only attract new supporters but also ensure their long-term retention and contribute to income growth. The role requires a data-driven approach to understand what strategies work best and to continuously improve performance. The ideal candidate will be confident in managing projects, collaborating with agencies, and building strong relationships with colleagues and partners to enhance supporter engagement and income generation.

Duties and Responsibilities:

• Develop and implement strategies for donor acquisition across multiple channels and markets.
• Analyze data and insights to identify trends and improve donor engagement and retention strategies.
• Collaborate with internal teams and external agencies to execute fundraising campaigns effectively.
• Manage projects related to donor acquisition, ensuring timely delivery and alignment with organizational goals.
• Build and maintain strong relationships with stakeholders, including colleagues, partners, and donors.
• Monitor and report on the performance of donor acquisition initiatives, providing recommendations for improvement.
• Engage with new audiences to raise awareness of VSO’s mission and impact.
• Support the onboarding process for new donors, ensuring a positive experience that encourages long-term commitment.
• Stay updated on best practices in fundraising and direct marketing to enhance VSO’s strategies.

Required Qualifications:

• Proven experience in fundraising, direct marketing, or a related field.
• Strong understanding of donor acquisition strategies and techniques.
• Excellent project management skills with the ability to manage multiple initiatives simultaneously.
• Proficiency in data analysis and the ability to use insights to drive decision-making.
• Strong interpersonal and communication skills, with the ability to build relationships with diverse stakeholders.
• Ability to work collaboratively in a team environment and contribute to a positive organizational culture.

Educational Background:
A bachelor’s degree in marketing, communications, nonprofit management, or a related field is preferred. Additional certifications in fundraising or direct marketing would be advantageous.

Experience:
Candidates should have a minimum of 3-5 years of relevant experience in fundraising or direct marketing, with a demonstrated track record of successful donor acquisition and engagement. Experience working in an international development context or with nonprofit organizations is a plus.

Languages:
Fluency in English is mandatory. Proficiency in additional languages relevant to VSO’s operational regions would be considered an asset.

Additional Notes:
This position is offered on a fixed-term basis, with the possibility of extension based on performance and funding. VSO is committed to diversity and inclusion and encourages applications from individuals of all backgrounds. The organization offers a competitive salary and benefits package, including opportunities for professional development and training.