Protection Officer – Protection Case Management
Job Description
Job Posting Organization:
The Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, dedicated to helping refugees and displaced persons. Established in 1956, DRC operates in multiple countries across the globe, focusing on providing assistance and protection to those affected by conflict and displacement. The organization employs thousands of staff members and collaborates with various partners, including local civil society organizations, UN agencies, and other NGOs, to deliver effective humanitarian aid and support. DRC's mission is to ensure that displaced individuals can lead dignified lives and have access to essential services, protection, and opportunities for self-reliance. The organization is committed to upholding the highest standards of integrity and professionalism in its operations, ensuring that aid reaches those in need efficiently and effectively.
Job Overview:
The Protection Officer – Protection Case Management will play a crucial role in implementing protection case management activities under the supervision of the Protection Project Manager. This position is vital for ensuring that individuals on the move, particularly those facing protection risks, receive timely and comprehensive case management services. The officer will be responsible for conducting regular service mapping and coordinating with various stakeholders, including UN agencies, international NGOs, and local civil society organizations, to facilitate access to essential services for vulnerable populations. The role requires a strong understanding of international protection standards and best practices, as well as the ability to work collaboratively with various actors in the field. The officer will also be expected to prepare and share reports on case management activities, ensuring that all information is handled confidentially and in accordance with DRC's policies.
Duties and Responsibilities:
The main duties and responsibilities of the Protection Officer include: implementing protection case management activities in accordance with global guidelines and DRC's SOP; conducting identification, assessment, planning, intervention, and follow-up for vulnerable beneficiaries; ensuring functional referral pathways for protection case management in migration hotspot areas; coordinating with health, legal, and other service providers to ensure comprehensive support for individuals at risk; facilitating cash for protection services; conducting case conferences for complex cases; preparing regular reports for supervisors; maintaining confidentiality of case management information; and performing other responsibilities as assigned by the supervisor.
Required Qualifications:
Candidates must possess a minimum of 3 years of work experience in the legal sector, preferably within a humanitarian context, and at least 3 years of experience in case management related to migration for an international NGO, UN agency, or local civil society organization. A solid understanding of protection case management principles and practical experience working in the Eastern Migration Route is essential. Candidates should demonstrate strong analytical, planning, organizational, and problem-solving skills, as well as the ability to work independently and collaboratively with partners. Integrity, a strong work ethic, and the ability to meet deadlines under pressure are also required. Proficiency in Microsoft Office, including Word and Excel, is necessary, along with experience using ActivityInfo.
Educational Background:
A university degree in Social Work, Law, Sociology, Psychology, or a related field of social science studies from a recognized institution is required for this position. Relevant certifications or licenses in social work or related fields may also be beneficial.
Experience:
The ideal candidate should have a minimum of 3 years of relevant work experience, particularly in case management within the migration context. Experience in the legal sector and a solid understanding of the unique protection risks faced by people on the move are critical. Practical experience in cross-border case management is also highly valued, as is familiarity with the dynamics of migration along the Eastern Migration Route.
Languages:
Fluency in written and spoken English is mandatory, and knowledge of a local language is required. Proficiency in additional languages may be considered an asset, enhancing communication with diverse populations.
Additional Notes:
The position is a national contract with a duration of 12 months, based in Jigjiga/Dire Dawa, Ethiopia. The start date for this role is set for October 15, 202
The Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, dedicated to helping refugees and displaced persons. Established in 1956, DRC operates in multiple countries across the globe, focusing on providing assistance and protection to those affected by conflict and displacement. The organization employs thousands of staff members and collaborates with various partners, including local civil society organizations, UN agencies, and other NGOs, to deliver effective humanitarian aid and support. DRC's mission is to ensure that displaced individuals can lead dignified lives and have access to essential services, protection, and opportunities for self-reliance. The organization is committed to upholding the highest standards of integrity and professionalism in its operations, ensuring that aid reaches those in need efficiently and effectively.
Job Overview:
The Protection Officer – Protection Case Management will play a crucial role in implementing protection case management activities under the supervision of the Protection Project Manager. This position is vital for ensuring that individuals on the move, particularly those facing protection risks, receive timely and comprehensive case management services. The officer will be responsible for conducting regular service mapping and coordinating with various stakeholders, including UN agencies, international NGOs, and local civil society organizations, to facilitate access to essential services for vulnerable populations. The role requires a strong understanding of international protection standards and best practices, as well as the ability to work collaboratively with various actors in the field. The officer will also be expected to prepare and share reports on case management activities, ensuring that all information is handled confidentially and in accordance with DRC's policies.
Duties and Responsibilities:
The main duties and responsibilities of the Protection Officer include: implementing protection case management activities in accordance with global guidelines and DRC's SOP; conducting identification, assessment, planning, intervention, and follow-up for vulnerable beneficiaries; ensuring functional referral pathways for protection case management in migration hotspot areas; coordinating with health, legal, and other service providers to ensure comprehensive support for individuals at risk; facilitating cash for protection services; conducting case conferences for complex cases; preparing regular reports for supervisors; maintaining confidentiality of case management information; and performing other responsibilities as assigned by the supervisor.
Required Qualifications:
Candidates must possess a minimum of 3 years of work experience in the legal sector, preferably within a humanitarian context, and at least 3 years of experience in case management related to migration for an international NGO, UN agency, or local civil society organization. A solid understanding of protection case management principles and practical experience working in the Eastern Migration Route is essential. Candidates should demonstrate strong analytical, planning, organizational, and problem-solving skills, as well as the ability to work independently and collaboratively with partners. Integrity, a strong work ethic, and the ability to meet deadlines under pressure are also required. Proficiency in Microsoft Office, including Word and Excel, is necessary, along with experience using ActivityInfo.
Educational Background:
A university degree in Social Work, Law, Sociology, Psychology, or a related field of social science studies from a recognized institution is required for this position. Relevant certifications or licenses in social work or related fields may also be beneficial.
Experience:
The ideal candidate should have a minimum of 3 years of relevant work experience, particularly in case management within the migration context. Experience in the legal sector and a solid understanding of the unique protection risks faced by people on the move are critical. Practical experience in cross-border case management is also highly valued, as is familiarity with the dynamics of migration along the Eastern Migration Route.
Languages:
Fluency in written and spoken English is mandatory, and knowledge of a local language is required. Proficiency in additional languages may be considered an asset, enhancing communication with diverse populations.
Additional Notes:
The position is a national contract with a duration of 12 months, based in Jigjiga/Dire Dawa, Ethiopia. The start date for this role is set for October 15, 202
- Salary and conditions will be in accordance with the Danish Refugee Council’s Terms of Employment for National employees. The organization is committed to gender equality and encourages women candidates to apply, as well as qualified Ethiopian nationals. DRC is an equal opportunity employer and values diversity, ensuring an inclusive environment for all employees.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.