Protection Officer – Protection Case Management
Job Description
Job Posting Organization:
The Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, dedicated to helping refugees and displaced persons. Established in 1956, DRC operates in multiple countries around the globe, providing assistance to those in need. The organization focuses on various areas including protection, livelihoods, and emergency response, and is committed to upholding the rights and dignity of individuals affected by conflict and displacement. DRC employs thousands of staff members and collaborates with numerous partners, including local civil society organizations, UN agencies, and other NGOs, to deliver effective humanitarian assistance. The organization is guided by its core values of integrity, accountability, and respect for diversity, and strives to create an inclusive environment for all employees, particularly emphasizing gender equality in its staffing policies.
Job Overview:
The Protection Officer – Protection Case Management will play a crucial role in implementing protection case management activities under the supervision of the Protection Project Manager. This position is vital for ensuring that individuals on the move, particularly those facing protection risks, receive timely and comprehensive case management services. The officer will be responsible for conducting regular service mapping and coordinating with various stakeholders, including national and regional partners, UN agencies, and local civil society organizations. The role requires a strong understanding of international standards and best practices in protection case management, as well as the ability to navigate complex migration dynamics and the unique protection risks faced by vulnerable populations. The officer will also be expected to prepare and share reports with the supervisor and technical team, ensuring that all information is handled confidentially and in accordance with DRC’s policies.
Duties and Responsibilities:
The main duties and responsibilities of the Protection Officer include: implementing protection case management activities in line with global guidelines and DRC SOPs; conducting identification, assessment, planning, intervention, and follow-up for vulnerable beneficiaries; ensuring functional referral pathways for protection case management in Addis Ababa and other migration hotspots; coordinating services with health, MHPSS, legal, and other essential service providers; facilitating cash for protection services; conducting case conferences for complex cases; preparing and sharing regular reports; maintaining confidentiality of case management information; and performing any additional responsibilities assigned by the supervisor.
Required Qualifications:
Candidates must possess a minimum of 3 years of work experience in the legal sector, preferably within a humanitarian context. Experience in case management in migration contexts for an international NGO, UN agency, or local CSO is essential. A solid understanding of protection case management and practical experience working in the Eastern Migration Route is required. Candidates should demonstrate strong analytical, planning, organizational, and problem-solving skills, as well as the ability to work independently and collaboratively with partners. Integrity, a strong work ethic, and the ability to meet deadlines under pressure are crucial. Proficiency in Microsoft Office, including Word and Excel, is also necessary.
Educational Background:
A university degree in Social Work, Law, Sociology, Psychology, or a related field of social science studies from a recognized institution is required for this position. Relevant certifications or licenses in social work or related fields may also be beneficial.
Experience:
The position requires a minimum of 3 years of relevant work experience, particularly in case management within the migration context. Candidates should have practical experience working with vulnerable populations and a deep understanding of the protection risks faced by individuals on the move. Experience in cross-border case management is also advantageous, as is familiarity with the Eastern Migration Route and its dynamics.
Languages:
Fluency in written and spoken English is mandatory, and knowledge of a local language is required. Proficiency in additional languages may be considered an asset, enhancing communication with diverse populations.
Additional Notes:
The contract length for this position is 12 months, and it is classified as a national contract under the H1 band. The designated duty station is Addis Ababa, Ethiopia, with a start date of October 15, 202
The Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, dedicated to helping refugees and displaced persons. Established in 1956, DRC operates in multiple countries around the globe, providing assistance to those in need. The organization focuses on various areas including protection, livelihoods, and emergency response, and is committed to upholding the rights and dignity of individuals affected by conflict and displacement. DRC employs thousands of staff members and collaborates with numerous partners, including local civil society organizations, UN agencies, and other NGOs, to deliver effective humanitarian assistance. The organization is guided by its core values of integrity, accountability, and respect for diversity, and strives to create an inclusive environment for all employees, particularly emphasizing gender equality in its staffing policies.
Job Overview:
The Protection Officer – Protection Case Management will play a crucial role in implementing protection case management activities under the supervision of the Protection Project Manager. This position is vital for ensuring that individuals on the move, particularly those facing protection risks, receive timely and comprehensive case management services. The officer will be responsible for conducting regular service mapping and coordinating with various stakeholders, including national and regional partners, UN agencies, and local civil society organizations. The role requires a strong understanding of international standards and best practices in protection case management, as well as the ability to navigate complex migration dynamics and the unique protection risks faced by vulnerable populations. The officer will also be expected to prepare and share reports with the supervisor and technical team, ensuring that all information is handled confidentially and in accordance with DRC’s policies.
Duties and Responsibilities:
The main duties and responsibilities of the Protection Officer include: implementing protection case management activities in line with global guidelines and DRC SOPs; conducting identification, assessment, planning, intervention, and follow-up for vulnerable beneficiaries; ensuring functional referral pathways for protection case management in Addis Ababa and other migration hotspots; coordinating services with health, MHPSS, legal, and other essential service providers; facilitating cash for protection services; conducting case conferences for complex cases; preparing and sharing regular reports; maintaining confidentiality of case management information; and performing any additional responsibilities assigned by the supervisor.
Required Qualifications:
Candidates must possess a minimum of 3 years of work experience in the legal sector, preferably within a humanitarian context. Experience in case management in migration contexts for an international NGO, UN agency, or local CSO is essential. A solid understanding of protection case management and practical experience working in the Eastern Migration Route is required. Candidates should demonstrate strong analytical, planning, organizational, and problem-solving skills, as well as the ability to work independently and collaboratively with partners. Integrity, a strong work ethic, and the ability to meet deadlines under pressure are crucial. Proficiency in Microsoft Office, including Word and Excel, is also necessary.
Educational Background:
A university degree in Social Work, Law, Sociology, Psychology, or a related field of social science studies from a recognized institution is required for this position. Relevant certifications or licenses in social work or related fields may also be beneficial.
Experience:
The position requires a minimum of 3 years of relevant work experience, particularly in case management within the migration context. Candidates should have practical experience working with vulnerable populations and a deep understanding of the protection risks faced by individuals on the move. Experience in cross-border case management is also advantageous, as is familiarity with the Eastern Migration Route and its dynamics.
Languages:
Fluency in written and spoken English is mandatory, and knowledge of a local language is required. Proficiency in additional languages may be considered an asset, enhancing communication with diverse populations.
Additional Notes:
The contract length for this position is 12 months, and it is classified as a national contract under the H1 band. The designated duty station is Addis Ababa, Ethiopia, with a start date of October 15, 202
- Salary and conditions will be in accordance with the Danish Refugee Council’s Terms of Employment for national employees. The application process requires all applicants to upload a cover letter and an updated CV in English, with a strict limit of three pages for the CV. Applications sent via email will not be considered, and the closing date for applications is September 22, 202
- DRC is committed to gender equality and encourages women candidates to apply, as well as qualified Ethiopian nationals. The organization values diversity and is an equal opportunity employer.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.