CCCM Assistant (SMS Technical Assistant)

Job Posting Organization:
The Danish Refugee Council (DRC) is one of the world’s leading non-governmental organizations (NGOs) focused on responding to displacement crises. Established in 1956, DRC has a long history of providing assistance to refugees and displaced persons. The organization has been registered in Bangladesh since 2013, and in response to the Rohingya influx in 2017, it launched an integrated program to support the government in site management, shelter, non-food items (NFI), and protection. DRC has expanded its operations to include aid projects that support host communities affected by the refugee influx, establishing an area office in Cox’s Bazar and a country office in Dhaka. DRC operates in multiple countries, providing humanitarian assistance and development support to vulnerable populations.

Job Overview:
The CCCM Assistant (SMS Technical Assistant) plays a crucial role in the implementation, monitoring, and quality assurance of shelter, Disaster Risk Reduction (DRR), landslide risk mitigation, and Nature-based Solutions (NbS) schemes within the Rohingya camps. This position requires collaboration with the Shelter and Settlement Specialist and the Camp Manager, with technical guidance provided by them. The Technical Assistant will report directly to the CCCM Manager and is responsible for offering day-to-day technical guidance in the camps, supervising both skilled and unskilled Cash-for-Work (CFW) workers, and engaging the Rohingya community in discussions related to the implementation of various projects. The role is vital for ensuring that the CFW workers attend their duties and that the projects are executed effectively and in accordance with established standards.

Duties and Responsibilities:
The duties and responsibilities of the CCCM Assistant include providing technical support to the Technical Officer, Team Leader, and Shelter and Settlement Specialist in the layout, design, and preparation of Bills of Quantities (BoQs) for shelter, DRR, landslide mitigation, and NbS schemes, ensuring compliance with relevant standards. The Assistant will conduct daily field implementation of ongoing activities to ensure adherence to quality and safety standards, addressing any technical issues that arise promptly. Additionally, the Assistant will supervise skilled and unskilled CFW workers during implementation, ensuring productivity and safety compliance while effectively utilizing materials. Engaging with the Rohingya communities is essential to raise awareness, gather feedback, and integrate community perspectives into the implementation of schemes and activities. The Assistant will also support the technical officer and team leaders in preparing weekly activity updates and progress reports for submission to the CCCM Manager. Tracking and reporting material usage, forecasting consumable needs, and ensuring timely procurement requests are also part of the responsibilities. Maintaining proper records of materials, tools, and equipment used in activities is crucial for compliance with DRC inventory and documentation procedures. The Assistant will facilitate basic technical orientations and on-the-job coaching for CFW workers and community members to build capacity in shelter, DRR, and NbS techniques. Ensuring that all CFW workers adhere to safety standards and use personal protective equipment (PPE) during implementation is mandatory. The Assistant will fill out scheme monitoring checklists and submit updates to supervisors while collaborating with communities on the implementation of Community-Led Projects (CLPs). Promoting adherence to DRC’s Code of Conduct, safeguarding, and PSEA principles among all workers and community members engaged in activities is also a key responsibility. The Assistant may be assigned other relevant tasks by the Team Leader or Camp Managers as needed.

Required Qualifications:
The position requires a minimum of 1 year of experience in site improvement, site development, shelter construction, hazard mitigation, or related engineering/technical work. Experience working in Rohingya camps or similar humanitarian contexts is considered an asset. The candidate should have experience supervising volunteers or CFW workers in community projects. Strong communication and coordination skills are essential for effective collaboration with communities, NGOs, and other stakeholders. Proficiency in Microsoft Excel and the ability to design and maintain tracking tools are necessary. Knowledge of inventory management and logistics procedures is also required. The candidate must be willing to work flexible hours, including Fridays and holidays, if required.

Educational Background:
A Bachelor’s degree in Civil Engineering or a related field is required for this position. This educational background provides the necessary technical knowledge and skills to effectively carry out the responsibilities associated with the role.

Experience:
The ideal candidate should have at least 1 year of relevant experience in site improvement, site development, shelter construction, hazard mitigation, or related engineering/technical work. Experience in humanitarian contexts, particularly in Rohingya camps, is highly valued and will enhance the candidate's ability to perform effectively in this role.

Languages:
Proficiency in English at an advanced level is mandatory, as well as proficiency in Bengali at an advanced level. Knowledge of the Chittagonian or Rohingya dialect is considered an advantage, as it will facilitate better communication with the local communities.

Additional Notes:
This position is classified under the National Employment Band: I, and the type of contract is national. The start date for this position is as soon as possible, and the duty station is located in Cox’s Bazar. The closing date for applications is set for 07 September 202

• The organization offers various benefits, including two bonuses paid on a pro-rata basis with the monthly salary, a mobile allowance, leave encashment, group life insurance that includes family coverage, dental and optical benefits, and gratuity. DRC emphasizes an excellent working environment and opportunities for growth, along with various learning and development platforms. Applications must be submitted through the provided link, and all applicants are required to send a cover letter along with an updated CV, which should ideally not exceed four pages in length. It is important to mention three referees, including details of the present supervisor and HR, as well as past employment supervisors. Applications sent via email will not be considered. DRC does not charge any fees during the recruitment process and is committed to equal opportunity in employment. Female candidates are particularly encouraged to apply to help bridge the gender gap within the organization. DRC is an equal-opportunity employer and values diversity, creating an inclusive environment based on mutual respect for all employees.