Protection Assistant - GBV Caseworker

Job Posting Organization:
The Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, dedicated to helping refugees and displaced persons. Established in 1956, DRC operates in multiple countries around the globe, providing assistance to those in need. The organization focuses on various areas including protection, livelihoods, and emergency response, and employs thousands of staff worldwide, working tirelessly to uphold the rights and dignity of vulnerable populations. DRC is committed to ensuring that all individuals, regardless of their background, have access to the support they need to rebuild their lives and regain their independence. The organization operates in numerous countries, providing a wide range of services tailored to the specific needs of the communities they serve.

Job Overview:
The Protection Assistant - GBV Caseworker will play a crucial role in implementing Gender-Based Violence (GBV) case management activities under the supervision of the GBV Coordinator. This position is vital for providing essential case management services to survivors of GBV and other beneficiaries affected by crises in the region. The assistant will work closely with the DRC Tigray protection team, engaging in various aspects of protection case management, community-based protection, legal protection, and support within protection centers. The role requires a compassionate and proactive individual who can navigate complex situations while adhering to DRC’s standards and protocols. The assistant will be responsible for ensuring that survivors receive the necessary support and services, while also contributing to the overall improvement of GBV response mechanisms in the community.

Duties and Responsibilities:
The main duties and responsibilities of the Protection Assistant - GBV Caseworker include:

• Providing high-quality and confidential case management services in line with DRC’s case management SOPs and minimum standards for service provision.
• Conducting referrals to relevant services as needed, implementing action plans, and ensuring appropriate follow-up and case closure when necessary.
• Offering counseling to all survivors referred to case management services.
• Conducting case management in safe spaces identified in collaboration with survivors.
• Filing and storing GBV data in the GBV information management systems (GBVIMS) while complying with the information sharing protocol developed at the inter-agency level.
• Facilitating emotional support group sessions for women and girls at risk of or survivors of GBV, adhering to best practices and DRC’s guidelines.
• Supporting the delivery of basic GBV training to community structures, including sessions on GBV core concepts and guiding principles, as well as safe identification and referral of GBV cases.
• Identifying gaps in GBV response services and referral protocols and reporting them to the GBV Officer and Coordinator.
• Ensuring regular quality implementation, monitoring, and evaluation of GBV-related projects and interventions. 1
• Engaging with the community and community representatives to understand needs and gaps in GBV programming. 1
• Incorporating a survivor-centered approach in all GBV case management activities. 1
• Maintaining strict confidentiality for all case-related information and protecting the identities of survivors in all activities. 1
• Carrying out additional protection activities as assigned by the protection manager.

Required Qualifications:
The required qualifications for the Protection Assistant - GBV Caseworker position include:

• A minimum of 1 year of experience in protection, preferably with an international humanitarian organization.
• Demonstrated organizational skills and the ability to work in complex and challenging circumstances.
• Experience in case management and referral-related activities is desirable.
• Field experience in emergency contexts is highly desirable.
• A high level of personal initiative, analytical skills, and proactive problem-solving abilities.
• Demonstrated people management skills and strong interpersonal skills to develop and maintain working relationships across the organization.
• A commitment to cultural sensitivity and understanding of DRC’s values.
• Good communication skills and a commitment to learning and implementing organizational policies and procedures.
• Proven ability to prioritize tasks and meet deadlines, along with a sensitive approach to external representation.

Educational Background:
The educational background required for this position includes a university degree in social work, social science, law, or another relevant field from a recognized institution. This educational foundation is essential for understanding the complexities of GBV and the legal frameworks surrounding it, as well as for effectively engaging with survivors and providing the necessary support and services.

Experience:
The level of experience needed for the Protection Assistant - GBV Caseworker position is a minimum of 1 year in protection, ideally with an international humanitarian organization. This experience should include familiarity with case management processes, referral systems, and an understanding of the challenges faced by GBV survivors in crisis situations. Field experience in emergency contexts is highly desirable, as it equips the candidate with the skills necessary to navigate complex and often volatile environments while providing essential support to vulnerable populations.

Languages:
The mandatory languages for this position include good proficiency in written and spoken English, Amharic, and Tigrinya. Fluency in these languages is crucial for effective communication with survivors, community members, and other stakeholders involved in GBV response efforts. Additional language skills may be considered an asset, enhancing the candidate's ability to engage with diverse populations.

Additional Notes:
The position offers a contract length of 5 months under a National Contract type, with a designation of duty station in Erob and Gulomeda, Ethiopia. The start date for this position is expected to be in mid-September 202

• Salary and conditions will be in accordance with the Danish Refugee Council’s Terms of Employment for National employees. It is important to note that this is a re-advertisement, and applicants from previous rounds do not need to re-apply. All applicants must upload a cover letter and an updated CV (no longer than three pages) in English. Applications sent by email will not be considered, and it is crucial that CVs do not exceed the specified limit, as applications with longer CVs may not be considered. The closing date for applications is August 21, 202
• DRC is committed to achieving gender parity in staffing at all levels and encourages women candidates to apply to bridge the gender gap. The organization is an equal opportunity employer, valuing diversity and creating an inclusive environment based on mutual respect for all employees.