Protection Officer

Job Posting Organization:
The Danish Refugee Council (DRC) has been actively responding to various humanitarian crises in Lebanon since its establishment in 200

• The organization has been particularly focused on assisting Palestinian, Iraqi, and Syrian refugees. DRC received official registration from the Ministry of Interior in 2011, which allowed it to concentrate its efforts on addressing the Syrian refugee crisis in Lebanon and its impact on the Lebanese host community. DRC Lebanon aims to respond to critical emerging humanitarian needs while improving the living conditions of displacement-affected populations and contributing to durable solutions. With an annual portfolio of approximately $12 million and a workforce of over 200 staff members, DRC is primarily focused on protection and economic recovery sectors in Bekaa, North Lebanon, and Beirut. Additionally, DRC contributes to the evidence base and coordination structures in the country through its Evidence Generation and Referral Information Management (RIMs) teams.

Job Overview:
The Protection Officer will be responsible for providing case management to individuals with specific needs, conducting psychosocial-support" style="border-bottom: 1px dotted #007bff !important;">psychosocial support and counseling, and supporting outreach and awareness-raising activities targeting people with specific needs (PWSN). The role requires compliance with best practices and international standards in delivering specialized case management, including direct psychosocial support to individuals at heightened risk, particularly women at risk, older persons, and persons with disabilities. The officer will assess needs, develop action plans for recovery, conduct referrals to relevant services, implement action plans, and ensure appropriate follow-up and case closure when necessary. The position also involves identifying individuals at heightened risk through home visits and coordination with stakeholders, providing age- and disability-appropriate counseling, ensuring confidentiality of case management data, and collaborating with other DRC protection teams and external service providers to facilitate access to relevant services. The officer will prepare and submit work plans, participate in supervisory meetings, maintain effective relationships with stakeholders, and contribute to service mapping of providers in the area.

Duties and Responsibilities:
The Protection Officer's duties and responsibilities include:

• Providing specialized case management and psychosocial support to individuals at heightened risk, including women at risk, older persons, and persons with disabilities.
• Conducting assessments of needs and developing action plans for recovery.
• Implementing action plans and ensuring appropriate follow-up and case closure.
• Identifying individuals at heightened risk through home visits and referrals.
• Providing age- and disability-appropriate individual counseling and information on available services.
• Ensuring timely filing and storage of case management data in compliance with data protection policies.
• Working closely with other DRC protection teams and external service providers to ensure access to relevant services.
• Preparing and submitting weekly and monthly work plans.
• Supporting the implementation of monitoring and evaluation tools. 1
• Participating in regular supervisory meetings to ensure adherence to standards of care. 1
• Developing and maintaining effective working relationships with stakeholders. 1
• Identifying the need for and attending case conferences with key actors. 1
• Raising gaps in General Protection Specialized response services to the General Protection Officer and Protection Team Leader. 1
• Flagging safety concerns to the Protection Team Leader throughout the case management process. 1
• Performing any other duties as directed by the Protection Team Leader or Protection Manager.

Required Qualifications:
The position requires a minimum of 2 years of experience in delivering specialized case management or counseling to people with specific needs. Candidates should possess a Bachelor's degree in social work, counseling, psychology, or a related field. A good knowledge of case management principles, understanding of disability and inclusion principles, and mental health-related matters are essential. Candidates must demonstrate the ability to maintain confidentiality, respect, non-discrimination, safety, and disability inclusion. Excellent facilitation skills, strong communication and counseling skills, and the ability to work effectively in a multi-cultural environment are also required. Computer literacy, particularly in Microsoft Word and Excel, is necessary, and previous experience in international organizations and humanitarian settings is considered a plus.

Educational Background:
Candidates must hold a Bachelor's degree in social work, counseling, psychology, or a related field. This educational background is crucial for understanding the complexities of case management and the specific needs of vulnerable populations.

Experience:
A minimum of 2 years of relevant experience in delivering specialized case management or counseling to people with specific needs is required. This experience should demonstrate the candidate's ability to handle sensitive situations and provide effective support to individuals at heightened risk.

Languages:
Fluency in English, both written and spoken, is mandatory. Additionally, fluency in the local language is required to effectively communicate with the target population and stakeholders.

Additional Notes:
The contract length for this position is 8 months, with a start date anticipated in August 2026, pending donor approval. The position is classified as Band H non-management, and the duty station is in Bekaa. Salary and conditions will be in accordance with the Danish Refugee Council’s Terms of Employment for Nationals. Applicants are required to upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent via email will not be considered. The closing date for applications is 4 August 2026, and interviews are expected to take place on a rolling basis.