Retail Area Manager SA - Maternity Leave Contract

Job Posting Organization:
Save the Children Australia is a prominent non-profit organization dedicated to improving the lives of children and communities in need. Established with a mission to ensure that every child has the opportunity to grow up healthy, educated, and safe, Save the Children operates in multiple countries, including Australia and various regions across the Pacific. The organization is known for its commitment to child welfare and has a diverse workforce that reflects the communities it serves. Save the Children Australia employs a significant number of individuals and volunteers who are passionate about making a difference in the lives of children. The organization emphasizes inclusivity and diversity, fostering a workplace culture that values the unique contributions of each team member.

Job Overview:
The Retail Area Manager position at Save the Children Australia is a full-time, maximum term role based in Adelaide, South Australia. This role is crucial in supporting the organization's mission to create lasting change for children. The Retail Area Manager will oversee eight retail stores in the South Australia region, ensuring that they meet operational and commercial standards. This position involves managing the area’s profit and loss (P&L), monitoring store performance, and implementing business strategies to enhance results. The successful candidate will also be responsible for managing a team of both paid staff and volunteers, ensuring they are well-trained and supported to deliver exceptional customer service. The role requires strong leadership skills, effective communication, and a commitment to fostering a positive work environment that encourages volunteer engagement and retention.

Duties and Responsibilities:
The Retail Area Manager will have a comprehensive set of responsibilities, including:

• Managing the Area’s P&L by closely monitoring store performance and identifying underperforming locations.
• Implementing business plans to improve results and ensure stores are well-merchandised and fully stocked.
• Ensuring compliance with all operational policies and procedures across the stores.
• Supporting the execution of marketing campaigns and promotions to drive sales and enhance customer engagement.
• Overseeing volunteer recruitment, induction, training, and ongoing development to enhance capability and customer experience.
• Communicating organizational goals clearly and maintaining strong communication networks across all stores.
• Fostering a positive and supportive environment that promotes strong volunteer performance, engagement, and retention.
• Collaborating with the State Retail team to align strategies and objectives with the overall mission of Save the Children.

Required Qualifications:
Candidates for the Retail Area Manager position must possess a strong background in multi-site area or retail management. The role requires strong merchandising expertise, as well as experience in training and developing staff or volunteers. Excellent time management, organizational skills, and adaptability are essential. The successful candidate will demonstrate effective leadership and coaching skills to drive performance and possess strong business acumen. Excellent communication and customer service skills are also critical for success in this role.

Educational Background:
While specific educational requirements are not explicitly stated, a background in business management, retail management, or a related field is highly desirable. Candidates with relevant certifications or training in retail operations, management, or customer service will be viewed favorably. A commitment to ongoing professional development is also encouraged.

Experience:
The position requires previous experience in multi-site area or retail management, with a proven track record of successfully managing teams and driving sales performance. Candidates should have experience in overseeing retail operations, managing P&L, and implementing business strategies to improve store performance. Experience in volunteer management and training is also beneficial, as the role involves working with both paid staff and volunteers.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with customers. Additional language skills may be considered an asset, particularly in regions with diverse communities.

Additional Notes:
This is a full-time, maximum term contract position, specifically for maternity leave coverage. Save the Children Australia is committed to diversity and inclusion, encouraging applications from Aboriginal and Torres Strait Islander candidates. The organization offers a range of employee benefits, including individual learning plans for career development, support for workplace wellness, and full salary packaging benefits. Employees are also entitled to extra leave options to ensure optimal performance. The organization emphasizes a safe working environment and requires all employees to undergo necessary background checks, including a National Police Check and a Working with Children Check.