Family Support Specialist

Job Posting Organization:
54 reasons is Australia’s leading child rights organisation, part of the Save the Children Australia Group and a global movement dedicated to ensuring that children and young people have their rights met and thrive in all their diversity. The organization operates across every state and territory in Australia, providing quality services to children and their caregivers. With a workforce of approximately 600 people, 54 reasons prides itself on its diversity and commitment to making communities safer for women and children.

Job Overview:
The Family Support Specialist position is a full-time, permanent role that involves working within a case management framework to provide support to individuals experiencing domestic, family, or sexual violence. The role is outreach-based and requires the specialist to work across regional and remote sites in northwest Queensland and the lower Gulf. The position is designed to create lasting change for children and their families by ensuring that the voices of children are heard and that their needs are prioritized. The specialist will work as part of the Domestic and Family Violence Specialist Service team, with flexible working hours from Monday to Friday, ideally full-time at 38 hours per week, but also open to casual or part-time candidates. The role emphasizes holistic case management and aims to promote health, safety, and development for vulnerable clients.

Duties and Responsibilities:
The Family Support Specialist will be responsible for providing holistic case management to clients, ensuring that their needs are met and that they receive the necessary support. This includes delivering support to vulnerable and disadvantaged clients, identifying their strengths, establishing goals for the program, and reviewing client progress towards these goals. The specialist will also be tasked with promoting skills that increase health, safety, and development, while ensuring that the voices of children and young people are prioritized in all interactions. Additionally, the role requires strong report writing, analytical, and evaluation skills, including data collation and analysis, to effectively monitor and assess client progress.

Required Qualifications:
Candidates must demonstrate experience in case management and possess knowledge of relevant legislation related to domestic and family violence. A strong understanding of the impact of trauma on children and families is essential, as well as experience working with Aboriginal and Torres Strait Islander communities. The role requires strong report writing and analytical skills, as well as the ability to evaluate and collate data effectively. Candidates should also have a tertiary qualification in a relevant field or significant experience working in a similar service.

Educational Background:
A tertiary qualification in a relevant field is required for this position. This could include degrees in social work, psychology, or other related disciplines that provide the necessary knowledge and skills to support individuals experiencing domestic and family violence. Alternatively, significant experience in a similar service may also be considered in lieu of formal qualifications.

Experience:
The position requires demonstrated experience in case management, particularly in the context of domestic and family violence. Candidates should have a strong understanding of the challenges faced by vulnerable populations, especially Indigenous families, and be able to navigate the complexities of providing support in these contexts. Experience working within a child-centered, strengths-based framework is highly desirable.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication with clients and colleagues. Additionally, knowledge of Indigenous languages or cultural competency may be considered advantageous, particularly when working with Aboriginal and Torres Strait Islander communities.

Additional Notes:
This position offers relocation assistance for candidates moving to Mount Isa, a generous salary at Level 4.1 ($44.58 per hour) plus superannuation and full salary packaging benefits. Employees will also receive a generous annual remote location allowance on top of their base salary, five weeks of annual leave, and access to professional supervision training and wellness programs. The organization is committed to diversity and inclusion, encouraging applications from Aboriginal and Torres Strait Islander candidates and ensuring a supportive environment for all employees. The role is full-time, but the organization is open to casual or part-time arrangements.