Program Assistant

Job Posting Organization:
PSI (Population Services International) is a global network of locally rooted organizations dedicated to advancing people-centered health systems that ensure quality, affordable care is accessible whenever and wherever it is needed. Established over five decades ago, PSI has evolved from its origins in sexual and reproductive health to a broader mission that encompasses various health needs. The organization operates in over 30 countries and employs more than 2,000 individuals, known as 'PSIers', who come from diverse backgrounds, including healthcare and other industries. PSI is committed to innovation, collaboration, and the empowerment of communities to meet their essential health needs, and it emphasizes the importance of people's voices and choices in healthcare.

Job Overview:
The Program Assistant position at PSI is designed to support the operational excellence and execution of quality deliverables and standards within the organization. This role is integral to PSI’s Delivery team, which is a proactive and agile project management group focused on providing support to the markets served by PSI. The Program Assistant will engage in a variety of administrative and operational tasks, ensuring that the daily operations of assigned projects run smoothly. This includes liaising with global technical teams, service departments, and country project teams to facilitate routine administrative needs and daily activities. The position offers a unique opportunity to work collaboratively with teams across PSI's global network, contributing to the organization's mission of improving health outcomes for individuals and communities.

Duties and Responsibilities:
The Program Assistant will be responsible for providing routine administrative support for daily operations and project management of the assigned portfolio. Key responsibilities include:

• Assisting with basic financial management tasks, such as team budget management, procurement, and payment processing for consultants, vendors, and subrecipients.
• Managing and reconciling purchasing card transactions.
• Supporting knowledge management activities by designing tools and systems for information tracking, creating and maintaining internal filing systems, and developing communications materials.
• Maintaining online communication sites and ensuring that information is organized and accessible.
• Embodying PSI’s core values of Measurement, Pragmatism, Honesty, Trust, Collaboration, and Commitment in all aspects of work.
• Performing additional duties as assigned by the Senior Program Manager, which may not be explicitly listed but are essential to the role.

Required Qualifications:
Candidates for the Program Assistant position should possess an Associate's degree (or international equivalent) in a related field, with a Bachelor's degree (or international equivalent) preferred. While some work experience is preferred, strong written and verbal communication skills are essential. Proficiency in MS Office applications is required, along with excellent organizational and administrative skills, particularly attention to detail and timeliness. Additionally, candidates should demonstrate the ability to work effectively in a multi-cultural environment. Proficiency in French is preferred but not mandatory. PSI encourages applicants from diverse backgrounds and emphasizes that a long list of requirements should not deter potential candidates from applying.

Educational Background:
The educational background required for the Program Assistant position includes an Associate's degree in a related field, with a preference for candidates holding a Bachelor's degree or its international equivalent. This educational foundation is essential for understanding the complexities of the role and effectively supporting the operational needs of PSI's projects.

Experience:
While specific work experience is preferred, the Program Assistant role is open to candidates who may be early in their careers or transitioning into this field. The emphasis is on strong organizational skills, attention to detail, and the ability to communicate effectively, which can be demonstrated through various experiences, including internships, volunteer work, or relevant coursework.

Languages:
Proficiency in English is mandatory for this position, as it is the primary language of communication within PSI. Additionally, proficiency in French is preferred, which would enhance the candidate's ability to engage with diverse teams and stakeholders across PSI's global network.

Additional Notes:
The Program Assistant position is remote eligible, subject to manager approval, and does not require travel. PSI offers a comprehensive benefits package that includes health, financial planning, family care, and work-life flexibility. The organization promotes a competitive leave package and encourages employees to take time away when needed. PSI is committed to career growth and offers various learning and development opportunities through its PSI University. The salary range for this position in the United States is between $21.00 and $29.00 per hour, depending on the candidate's qualifications and experience. PSI is an Equal Opportunity Employer and encourages applications from individuals of all backgrounds.