Associate - External Relations

Job Posting Organization:
The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and coordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. The UNHCR strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally, or resettle in a third country. The organization operates in numerous countries around the globe, focusing on providing assistance and protection to millions of refugees and displaced persons. The UNHCR has a dedicated Technical Unit in Amman, Jordan, which supports rural-urban linkages and SDG-aligned strategies, working closely with the government to assess needs and coordinate the provision of WASH (Water, Sanitation, and Hygiene) services to Persons of Concern (PoC).

Job Overview:
The Associate - External Relations position plays a crucial role in supporting UNHCR’s engagement with donor governments, particularly Spain, and contributes to the development of high-quality donor products such as proposals, reports, and briefs. The incumbent will also strengthen visibility and communication, monitor funding trends, and support the organization of strategic donor missions to the field. This role is essential in translating operational realities into clear, evidence-based narratives and funding opportunities, which directly contributes to sustaining donor confidence and enabling continued support to refugees and host communities in Jordan. The position is part of the External Relations Unit in Amman and involves close collaboration with various stakeholders to ensure effective communication and reporting.

Duties and Responsibilities:
The UN Volunteer will undertake several tasks under the direct supervision of the Reporting Officer, including: monitoring developments across the UNHCR Jordan operation, including funding levels and trends; supporting the consolidation, analysis, and interpretation of program and funding data; assisting in the preparation of mission agendas, briefing packages, presentations, and donor reports; contributing to strengthening donor visibility and satisfaction through accurate and timely reporting; coordinating with UNHCR sections and field offices to gather and verify information for reporting; assisting in researching and reviewing information from diverse sources; and performing other related duties as required. The UN Volunteer will also work closely with their supervisor to finalize a work plan outlining key objectives and activities, with regular check-ins to review progress and receive feedback.

Required Qualifications:
Candidates must possess strong analytical and communication skills, with a demonstrated ability to produce high-quality written materials. Proficiency in data analysis and reporting is essential, as well as familiarity with donor requirements and reporting standards. The ideal candidate should have a proactive approach to problem-solving and the ability to work collaboratively in a team environment. Strong organizational skills and attention to detail are also required, along with the ability to manage multiple tasks and meet deadlines effectively.

Educational Background:
A bachelor's degree in a relevant field such as international relations, social sciences, or a related discipline is required. Advanced degrees or specialized training in areas related to external relations, communications, or humanitarian assistance would be an asset. Candidates should have a solid understanding of the UN system and the challenges faced by refugees and displaced persons.

Experience:
Candidates should have a minimum of 1-2 years of relevant experience in external relations, communications, or a related field. Experience working with international organizations, particularly in the humanitarian sector, is highly desirable. Familiarity with donor engagement and reporting processes is also beneficial. The ability to work in a multicultural environment and adapt to changing circumstances is essential.

Languages:
The official language of Jordan is Arabic, and proficiency in English is mandatory, as it is widely spoken, especially in urban areas. Knowledge of additional languages such as French, German, Italian, or Spanish would be considered an asset, but is not mandatory.

Additional Notes:
This position is based in Amman, Jordan, and may involve some travel to field locations. The role is a full-time position, and the UN Volunteer will receive training and support to develop the necessary skills for the role. The living conditions in Jordan are generally stable, with good medical facilities available, particularly in Amman. The cost of living is manageable, with housing options available at various price points.