Business Support Assistant (MSD)
Job Description
Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who are committed to the mission of alleviating hunger and improving nutrition. WFP's core values include Integrity, Collaboration, Commitment, Humanity, and Inclusion, which guide its operations and interactions with partners and beneficiaries. The organization has been recognized for its efforts, notably being awarded the Nobel Peace Prize in 202
Job Overview:
The Business Support Assistant (MSD) position at WFP is designed to deliver standard business support processes within a specific professional area, facilitating effective service delivery. The role involves supporting various administrative and financial tasks, ensuring that resources are managed effectively and timely. The assistant will gather information to aid in drafting documents and preparing reports, respond to queries, and maintain standard systems and files to ensure information is accurate and readily available. This position is crucial for supporting the operational efficiency of the WFP's field offices, contributing to the overall mission of the organization by ensuring that effective business support is provided to staff and clients alike. The assistant will work closely with a variety of individuals, taking feedback to enhance service delivery and will be expected to uphold WFP's values in all interactions.
Duties and Responsibilities:
The Business Support Assistant will be responsible for a range of duties including: gathering information to support document drafting and report preparation; responding to client queries and escalating issues as necessary; managing routine administrative and financial tasks across various functional areas; providing revision and proofreading services for standard documents; maintaining standard systems and files to ensure information accuracy; identifying discrepancies in data and reporting them to senior staff; ensuring data integrity in corporate systems; offering guidance on routine business support methods to junior colleagues; and collaborating with team members to enhance business support delivery. The role requires a proactive approach to problem-solving and a commitment to delivering high-quality service consistently.
Required Qualifications:
Candidates must have completed secondary school education and possess four or more years of progressively responsible work experience in a relevant business stream, particularly in general administrative work. Proficiency in using office equipment and computer software packages, such as Microsoft Word, is essential. Candidates should demonstrate knowledge of work routines and methods to complete processes with minimal supervision, and exhibit tact and courtesy in communication with a diverse range of individuals. The ability to identify data discrepancies and rectify issues requiring attention is crucial, as is the capacity to provide guidance or basic on-the-job training to junior staff members.
Educational Background:
The minimum educational requirement for this position is the completion of secondary school education. This foundational education is essential for understanding the administrative processes and tasks that the Business Support Assistant will be responsible for. Additional certifications or training in business administration or related fields may be advantageous but are not mandatory.
Experience:
The position requires candidates to have a minimum of four years of progressively responsible work experience in a relevant business stream. This experience should include a strong background in general administrative work, demonstrating the ability to manage tasks effectively and efficiently. Candidates should have a proven track record of handling administrative duties, managing resources, and supporting operational processes within an organization, ideally in a humanitarian or international development context.
Languages:
Fluency in French (level C) is mandatory for this position, as it is the primary language of communication within the WFP operations in Madagascar. Knowledge of English is considered an asset and may enhance communication with international colleagues and stakeholders, making it beneficial for candidates to possess proficiency in both languages.
Additional Notes:
This position is a Fixed-Term contract at Grade 4, with a duration of one year, renewable upon successful completion of the probationary period. The duty station for this role is in Ambovombe, Bekily, and Fort-Dauphin, Madagascar, indicating that candidates should be prepared to work in these locations. WFP emphasizes a commitment to diversity and inclusion in its hiring practices and encourages qualified candidates from all backgrounds to apply. The organization offers an attractive compensation package, which can be reviewed in the Terms and Conditions section of the vacancy announcement. Additionally, WFP is dedicated to providing reasonable accommodations for individuals with disabilities throughout the recruitment process.
The World Food Programme (WFP) is the world’s largest humanitarian organization dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who are committed to the mission of alleviating hunger and improving nutrition. WFP's core values include Integrity, Collaboration, Commitment, Humanity, and Inclusion, which guide its operations and interactions with partners and beneficiaries. The organization has been recognized for its efforts, notably being awarded the Nobel Peace Prize in 202
- WFP is dedicated to fostering a diverse and inclusive work environment, ensuring equal employment opportunities for all individuals regardless of their background. To learn more about WFP, visit their official website and follow them on various social media platforms for updates and news.
Job Overview:
The Business Support Assistant (MSD) position at WFP is designed to deliver standard business support processes within a specific professional area, facilitating effective service delivery. The role involves supporting various administrative and financial tasks, ensuring that resources are managed effectively and timely. The assistant will gather information to aid in drafting documents and preparing reports, respond to queries, and maintain standard systems and files to ensure information is accurate and readily available. This position is crucial for supporting the operational efficiency of the WFP's field offices, contributing to the overall mission of the organization by ensuring that effective business support is provided to staff and clients alike. The assistant will work closely with a variety of individuals, taking feedback to enhance service delivery and will be expected to uphold WFP's values in all interactions.
Duties and Responsibilities:
The Business Support Assistant will be responsible for a range of duties including: gathering information to support document drafting and report preparation; responding to client queries and escalating issues as necessary; managing routine administrative and financial tasks across various functional areas; providing revision and proofreading services for standard documents; maintaining standard systems and files to ensure information accuracy; identifying discrepancies in data and reporting them to senior staff; ensuring data integrity in corporate systems; offering guidance on routine business support methods to junior colleagues; and collaborating with team members to enhance business support delivery. The role requires a proactive approach to problem-solving and a commitment to delivering high-quality service consistently.
Required Qualifications:
Candidates must have completed secondary school education and possess four or more years of progressively responsible work experience in a relevant business stream, particularly in general administrative work. Proficiency in using office equipment and computer software packages, such as Microsoft Word, is essential. Candidates should demonstrate knowledge of work routines and methods to complete processes with minimal supervision, and exhibit tact and courtesy in communication with a diverse range of individuals. The ability to identify data discrepancies and rectify issues requiring attention is crucial, as is the capacity to provide guidance or basic on-the-job training to junior staff members.
Educational Background:
The minimum educational requirement for this position is the completion of secondary school education. This foundational education is essential for understanding the administrative processes and tasks that the Business Support Assistant will be responsible for. Additional certifications or training in business administration or related fields may be advantageous but are not mandatory.
Experience:
The position requires candidates to have a minimum of four years of progressively responsible work experience in a relevant business stream. This experience should include a strong background in general administrative work, demonstrating the ability to manage tasks effectively and efficiently. Candidates should have a proven track record of handling administrative duties, managing resources, and supporting operational processes within an organization, ideally in a humanitarian or international development context.
Languages:
Fluency in French (level C) is mandatory for this position, as it is the primary language of communication within the WFP operations in Madagascar. Knowledge of English is considered an asset and may enhance communication with international colleagues and stakeholders, making it beneficial for candidates to possess proficiency in both languages.
Additional Notes:
This position is a Fixed-Term contract at Grade 4, with a duration of one year, renewable upon successful completion of the probationary period. The duty station for this role is in Ambovombe, Bekily, and Fort-Dauphin, Madagascar, indicating that candidates should be prepared to work in these locations. WFP emphasizes a commitment to diversity and inclusion in its hiring practices and encourages qualified candidates from all backgrounds to apply. The organization offers an attractive compensation package, which can be reviewed in the Terms and Conditions section of the vacancy announcement. Additionally, WFP is dedicated to providing reasonable accommodations for individuals with disabilities throughout the recruitment process.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.