Program Quality and Management Support

Job Posting Organization:
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. Established to provide relief and development services to those in need, CRS operates in more than 100 countries worldwide. The organization is dedicated to saving, protecting, and transforming lives, focusing on the poor and vulnerable without regard to race, religion, or nationality. CRS's mission encompasses a wide range of programs, including emergency response, health initiatives, agriculture, education, microfinance, and peacebuilding. The organization fosters a collaborative, mission-driven culture and is committed to safeguarding children and vulnerable adults from abuse and exploitation. With a diverse workforce, CRS welcomes individuals from all faiths and secular traditions who share its values and commitment to service.

Job Overview:
The position of Program Quality and Management Support is crucial for advancing the work of Catholic Relief Services in Egypt and Yemen. The individual in this role will be responsible for providing comprehensive program quality and management support, ensuring that projects are designed and implemented effectively to meet the needs of the poor and vulnerable populations served by CRS. This includes overseeing all phases of project cycles, from design and start-up to implementation and close-out, while adhering to CRS program quality principles, donor requirements, and best practices. The role requires strong management skills to lead project teams, foster talent development, and maintain team dynamics. The successful candidate will also engage in proposal development, ensuring that submissions are of high quality and responsive to donor expectations. Additionally, the role involves analyzing project performance data, identifying challenges, and facilitating learning among project staff and partners to enhance program impact.

Duties and Responsibilities:
The duties and responsibilities of the Program Quality and Management Support position include managing and implementing project activities throughout the project cycle, ensuring compliance with CRS standards and donor requirements. The individual will supervise project teams, manage staff well-being, and provide coaching and development opportunities. Responsibilities also include analyzing project performance data, identifying issues, and employing participatory processes to address challenges. The candidate will contribute to proposal development, including technical design and submission processes, and advise project teams on integrating donor strategies into CRS's approach. Furthermore, the role involves coordinating capacity-building efforts for partner organizations, monitoring financial and material resources, and ensuring efficient use of project resources. The individual will also collect and analyze program data to capture lessons learned and best practices, facilitating improvements in decision-making and contributing to the program's learning agenda.

Required Qualifications:
Candidates must possess a Bachelor’s degree in international development, international relations, or a related field. A minimum of 2-3 years of relevant field-based experience in coordinating or managing light to moderately complex projects is required, preferably with an international NGO. Preferred qualifications include a Master’s degree in a related field and experience in program development, program quality, strategic partnerships management, and MEAL (Monitoring, Evaluation, Accountability, and Learning).

Educational Background:
The educational background required for this position includes a Bachelor’s degree in international development, international relations, or a related field. A Master’s degree is preferred and may enhance the candidate's qualifications for the role.

Experience:
The position requires a minimum of 2-3 years of relevant field-based experience in project coordination or management. Candidates with experience in international NGOs or similar organizations will be given preference. The role demands a proven track record in managing projects of varying complexity and a strong understanding of program quality principles.

Languages:
The successful candidate must have an excellent command of both English and Arabic. Proficiency in these languages is essential for effective communication and collaboration with diverse stakeholders in the region.

Additional Notes:
This position may involve varied travel, with up to 30% in-country travel and potential international travel, including to Yemen. The role includes supervisory responsibilities and is expected to adhere to CRS's Code of Conduct. CRS offers a comprehensive benefits package for U.S.-based staff, including medical, dental, life insurance, vision, and a retirement savings plan. For candidates employed outside the U.S., benefits packages are based on the country of employment. The organization is committed to safeguarding the rights and dignity of all individuals, particularly children and vulnerable adults, and expects all staff to uphold these values.