Monitoring, Evaluation, Accountability and Learning Officer

Monitoring, Evaluation, Accountability and Learning Officer

Norwegian Refugee Council (NRC)

June 3, 2026July 18, 2026Mozambique
Job Description
Job Posting Organization:
The Norwegian Refugee Council (NRC) is a humanitarian organization that has been operating since 194
  • NRC is dedicated to helping displaced people and communities affected by conflict and disaster. The organization focuses on providing assistance in various sectors, including education, shelter, and emergency response. NRC operates in multiple countries around the world, with a strong commitment to safety, well-being, and the empowerment of vulnerable populations. The organization values dedication, innovation, inclusivity, and accountability, which guide its actions and relationships with employees and the communities it serves.

Job Overview:
The Monitoring, Evaluation, Accountability and Learning (MEAL) Officer position at NRC Mozambique is crucial for ensuring the effective implementation of various projects aimed at assisting internally displaced populations and host communities in northern Cabo Delgado. The MEAL Officer will be responsible for planning, conducting, and reporting all monitoring and evaluation activities in the Mueda field office. This role requires a strong focus on quality program implementation and adherence to NRC policies and procedures. The MEAL Officer will work closely with program staff to develop and standardize monitoring and evaluation systems, ensuring that data collection methodologies are robust and effective. The position also involves capacity building of program staff in MEAL technical areas, contributing to evidence-based planning, and supporting the development of data management systems.

Duties and Responsibilities:
The MEAL Officer will implement all monitoring and evaluation activities for projects conducted in the Mueda field office. Key responsibilities include coordinating the establishment of program-level M&E systems, contributing to log frame design, and supporting indicator formulation and M&E planning. The officer will ensure the proper functioning of the Complaint, Feedback, and Response Mechanism at the area level and provide regular progress reports to the Area Manager, Area Program Manager, and coordinator" style="border-bottom: 1px dotted #007bff !important;">MEAL Coordinator/Manager. Additionally, the MEAL Officer will support the development of data collection methodologies and tools, conduct field data collection, and train program staff on MEAL technical areas. The officer will also implement surveys and assessments, ensure data verification, conduct data analysis, and track project output indicators, ensuring timely reporting to relevant stakeholders. The role may also involve following up on cases raised through the Complaints, Feedback, and Response mechanism and completing ongoing mandatory trainings as required.

Required Qualifications:
Candidates for the MEAL Officer position must possess a degree in Statistics, Mathematics, or a related field. Previous experience working in complex and volatile contexts is essential, along with documented results related to the responsibilities of the position. Candidates should have strong leadership skills and be fluent in both English and Portuguese, with excellent written and verbal communication abilities. Proficiency in computer skills, including the MS Office package, is required, along with a willingness to learn new database programs quickly.

Educational Background:
The educational background required for the MEAL Officer position includes a degree in Statistics, Mathematics, or other related areas. This educational foundation is critical for understanding and implementing monitoring and evaluation methodologies effectively within humanitarian programs.

Experience:
The position requires previous experience working in complex and volatile contexts, particularly in humanitarian settings. Candidates should have a demonstrated ability to transfer knowledge to diverse audiences through training and mentoring. Experience with monitoring and evaluation principles and approaches, as well as field-level experience with an NGO, is preferred. Familiarity with the context in Cabo Delgado and experience liaising with local and community stakeholders will be advantageous.

Languages:
Fluency in English and Portuguese is mandatory for this position, both written and verbal. Knowledge of one or more local languages from Cabo Delgado is considered a strong asset, enhancing communication and engagement with the communities served by NRC.

Additional Notes:
The position is based in Mueda, Mozambique, and may involve working in a challenging environment. The specific contract duration and seniority level are not mentioned in the job ad. The role is likely to be full-time, and candidates should be prepared for the responsibilities associated with working in a humanitarian context. Compensation and benefits details are not specified in the job ad.
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