Monitoring and Evaluation Manager

Job Posting Organization:
The Norwegian Refugee Council (NRC) is an independent humanitarian organization that has been operational since 1946, dedicated to helping people forced to flee their homes due to conflict and disaster. With a workforce of approximately 15,000 staff members, NRC operates in 40 countries worldwide, providing life-saving assistance and long-term support to millions of individuals each year. The organization is committed to upholding the rights of refugees and internally displaced persons, ensuring that they receive the necessary aid and support to rebuild their lives. NRC's mission is to promote and protect the rights of displaced people, and it strives to deliver high-quality humanitarian assistance while advocating for systemic changes to improve the conditions of those affected by crises.

Job Overview:
The Monitoring and Evaluation Manager position at NRC Mozambique is a pivotal role that focuses on shaping the strategic direction of monitoring and evaluation (M&E) within the organization. The successful candidate will be responsible for leading the design and implementation of a comprehensive M&E strategy, standard operating procedures (SOPs), and budget that not only meet but exceed NRC's minimum standards. This role is crucial for generating the evidence and learning necessary to inform programmatic and strategic decision-making, ensuring that NRC's humanitarian efforts are principled and impactful. The position is exclusively open to internal candidates who have the right to live and work in Mozambique under a resident contract. The ideal candidate will take ownership of M&E excellence and contribute significantly to the organization's mission of assisting those in need.

Duties and Responsibilities:
The Monitoring and Evaluation Manager will have a wide range of responsibilities, including but not limited to: developing the country office (CO) monitoring, evaluation, and learning strategy that aligns with regional strategies and global M&E frameworks; creating CO-specific M&E SOPs that address contextual challenges while adhering to NRC's minimum standards; providing technical input to program monitoring and evaluation plans, including methodological guidance and resource planning; ensuring the implementation of global and regional M&E developments at the CO level; leading new technical developments to meet M&E needs; providing technical M&E support and capacity building across the CO; managing CO M&E staff and enhancing the capacity of area office M&E staff; institutionalizing learning moments within the CO; ensuring high-quality reporting in NRC's Global Output and Outcome Reporting System (GORS); supporting the Head of Programme (HOP) in establishing systems for tracking management responses; contributing to fundraising efforts by ensuring robust Theory of Change (TOC), M&E plans, logframes, and budgets are incorporated into proposals; managing the beneficiary and complaints feedback mechanism; and liaising with M&E focal points in other country offices and at the regional level to develop best practices and facilitate lessons learned.

Required Qualifications:
Candidates for the Monitoring and Evaluation Manager position should possess 5-7 years of demonstrated management experience in the design, implementation, and oversight of monitoring, evaluation, and research for large to mid-scale international projects or programs. An advanced degree in economics, research methods, social sciences, or a related field is required. Candidates should have technical competency and prior experience implementing various program evaluation methodologies and approaches. Excellent analytical, communication, interpersonal, writing, collaboration, problem-solving, planning, organizing, and facilitation skills are essential. Advanced experience in qualitative and quantitative data analysis and tools is also required. Fluency in spoken and written English is mandatory, while knowledge of Portuguese or other relevant languages such as Swahili is considered an asset.

Educational Background:
The educational background required for the Monitoring and Evaluation Manager position includes an advanced degree in a relevant field such as economics, research methods, social sciences, or a related discipline. This educational foundation is critical for understanding the complexities of monitoring and evaluation in humanitarian contexts and for effectively leading M&E initiatives within the organization.

Experience:
The position requires candidates to have 5-7 years of relevant experience in management roles focused on monitoring, evaluation, and research. This experience should encompass the design, implementation, and oversight of M&E for large to mid-scale international projects or programs, demonstrating a strong understanding of the challenges and methodologies associated with effective M&E practices.

Languages:
Fluency in spoken and written English is mandatory for this position. Additionally, knowledge of Portuguese or other relevant languages such as Swahili is considered beneficial and may enhance the candidate's ability to communicate effectively within the diverse contexts in which NRC operates.

Additional Notes:
The Monitoring and Evaluation Manager position is based in Pemba, Mozambique, and is offered as a one-year contract. The role may require travel of up to 30%. The salary and benefits are aligned with Grade 9 Resident contract terms. NRC is committed to being an equal opportunities employer, promoting diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. The organization encourages innovative thinking and empowers employees at all levels to take responsibility and share their ideas. Candidates should be aware that applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered, and only shortlisted candidates will be contacted.