MEAL Manager

Job Posting Organization:
Solidarités International (SI) is an international humanitarian aid association that has been operational for over 40 years. The organization focuses on providing assistance to populations affected by armed conflicts and natural disasters, addressing their basic needs for food, water, and shelter. SI is particularly dedicated to combating diseases linked to unsafe water, which is a leading cause of death globally. The organization operates in 26 countries and employs around 3,200 individuals, including expatriates, national staff, permanent staff at headquarters, and a few volunteers. SI is committed to professionalism and cultural respect in its interventions, ensuring that aid is delivered effectively and sensitively to those in need.

Job Overview:
The MEAL Manager plays a crucial role in supporting the implementation of SI's humanitarian strategy by overseeing the Monitoring, Evaluation, Accountability, and Learning (MEAL) department. This position involves providing technical and methodological support to program teams, ensuring that a proper Feedback and Complaint system is established to allow accessible and safe mechanisms for community engagement. The MEAL Manager is responsible for ensuring that SI's MEAL norms and standards are applied effectively in program implementation, which should be needs-driven, demonstrably impactful, and adaptable to changing contexts. The role also includes participation in work planning and addressing the challenges posed by high levels of emergency needs, a large volume of activities across multiple sectors, and the expansion of intervention areas. Initial priorities for the first few months include strengthening the Feedback and Complaint Response Mechanism (FCRM), enhancing program awareness of MEAL processes, building the capacity of the MEAL team, and maximizing the use of collected data.

Duties and Responsibilities:
The MEAL Manager's duties and responsibilities include supervising the MEAL department, providing technical support to program teams, ensuring the implementation of a robust Feedback and Complaint system, applying SI's MEAL standards in program execution, and participating in work planning. The role also involves addressing challenges related to emergency needs and activity volume, as well as expanding intervention areas. Specific tasks include strengthening the FCRM, enhancing program awareness of MEAL processes, building the capacity of the MEAL team, and maximizing the use of collected data. The MEAL Manager will also be responsible for ensuring that programs are relevant and effective, suggesting adjustments as necessary, and coordinating with various stakeholders to ensure comprehensive area-based interventions.

Required Qualifications:
Candidates must possess a Bachelor’s or Master’s degree in a related field. They should have 3-4 years of experience in the humanitarian sector, particularly in similar positions. Technical skills required include knowledge of Kobo, with a minimum requirement of the ability to design XLS Forms and train the team on this process. Advanced skills in Kobo, including linking forms to reports and data sources, are considered an added value. Experience in implementing complaints mechanisms and accountability is essential, along with the ability to assess the functionality and accessibility of FCRM mechanisms. Candidates should also have experience in team management and capacity building, with a focus on delegation and skill development within the MEAL team.

Educational Background:
The educational background required for this position includes a Bachelor’s or Master’s degree in a relevant field, which provides the foundational knowledge necessary for effective performance in the role of MEAL Manager.

Experience:
The position requires candidates to have 3-4 years of experience in the humanitarian sector, specifically in roles that are similar to the MEAL Manager position. This experience should include a strong understanding of MEAL processes and the ability to manage teams effectively in challenging environments.

Languages:
Proficiency in English is mandatory for this position. Knowledge of French is considered an advantage, while proficiency in Arabic would be a strong asset, enhancing communication with local communities and stakeholders.

Additional Notes:
The position is salaried, with compensation starting from EUR 2310 gross per month, which includes a base salary of EUR 2100 and a 10% annual leave allowance paid monthly. Additionally, a monthly Per Diem of USD 750 is provided. SI covers accommodation costs and travel expenses between the expatriate's country of origin and the place of assignment. The contract duration is for 6 months, with a desired start date of April 15, 202

• During the assignment, a system of alternation between work and time off is implemented, allowing for breaks every three months, along with additional rest days. Expatriates benefit from a comprehensive insurance package covering healthcare expenses, including medical, surgical, dental, and repatriation costs, as well as essential vaccinations and antimalarial treatments. Living conditions include guest house accommodations with amenities such as 24/7 internet access and recreational facilities, although social life may be limited and a curfew is in place.